then guy that we worked with was great he even came out to help hold my wheelchair so my husband could help lift get me in the car
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レビュアーのコメントを見てみましょう
The customer service was excellent The sales lady delivered as she promised and the price was just what I was looking for 10/10
企業が回答しました
Jamie Johnson was the best! Being a first time buyer he explained everything to me with care and kindness taking his time to get me exactly what I wanted. He is awesome and I highly recommend any and... もっと見る
Our salesman’s ability to answer to answer all our questions even when he has to repeat thing’s multiple times for me to understand. His personality was very pleasant which was a refreshing change fr... もっと見る
企業情報
DriveTime Car Sales - Greensboro について
当該企業による記述
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
当該企業による記述
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
連絡先
3612 W Wendover Ave, 27407, Greensboro, NC, 米国
- 13362912370
Discover DriveTime
4.2
ほぼ満足
53件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
then guy that we worked with was great…
then guy that we worked with was great he even came out to help hold my wheelchair so my husband could help lift get me in the car
2026年6月6日
The customer service was excellent
The customer service was excellent
The sales lady delivered as she promised and the price was just what I was looking for 10/10
2026年6月2日
DriveTime Car Sales - Greensboro からの回答
We are grateful to have you as a valued DriveTime customer Antoinette. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
If I could give 0 stars I would
If I could give 0 stars I would . I purchased a vehicle from the Greensboro location and 9 days later I was in the shop . Precision tune , shop they recommended who stated there was no issue. Less than 30days the engine light came back on for the same issue. I repaired the issue and now my car is cutting off in traffic ! I reported them to the BBB and it clearly doesn’t matter. These people are selling broken cars ! Selling a used car that you know is broken is WRONG and should be illegal!
2026年5月4日
自発的なレビュー
DriveTime Car Sales - Greensboro からの回答
Thank you for leaving your review]. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
I have not heard from the dealership so…
I have not heard from the dealership so I was under distress about my plates ect and the dealer requested me to provide lunch and all that for a celebration of me getting approved! I feel it’s all about the selling of a car instead helping the customers in need!
2026年5月2日
DriveTime Car Sales - Greensboro からの回答
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
Great service and progress by 2 hours…
Great service and progress by 2 hours awesome and there are good deal with it !
2026年4月21日
DriveTime Car Sales - Greensboro からの回答
I am thrilled to hear you had a great buying experience at our DriveTime location! Have a wonderful day!
DriveTime Customer Relations
Complete Customer Service Failure
I purchased a Hyundai Tucson from DriveTime of Greensboro on Wendover Avenue on March 4, 2026. My salesman, Eric Wardlaw, did an outstanding job guiding me through the process. He was professional, efficient, and made the buying experience smooth. Unfortunately, everything after the sale has been extremely disappointing.
On March 31, less than a month after purchase, the check engine light came on and the vehicle would not exceed 60 mph. I contacted DriveTime immediately and was instructed to take the vehicle to a garage that honors the SilverRock warranty. The garage diagnosed the vehicle and informed me that the issue required attention from a Hyundai dealership.
On April 1, I had the vehicle towed to Capital Hyundai, where it has remained ever since. Today is April 6, and as far as I know, the vehicle still has not been inspected. What has made this situation worse is the complete lack of support from both DriveTime and Capital Hyundai. I have called DriveTime, their “special customer service team,” and even requested to speak with a manager. Three days later, I still have not received a single call back.
Meanwhile, I am paying for a rental car out of my own pocket and, apparently, I’m still expected to make my regular car payment on a vehicle I cannot even drive. No one seems concerned about the inconvenience, the cost, or the fact that the vehicle failed so quickly after purchase.
This has been one of the most frustrating customer service experiences I have ever had. While the sales process was handled well, the lack of follow‑through, communication, and accountability afterward has been extremely disappointing. I hope this review encourages DriveTime to take customer concerns more seriously and provide the level of service their customers deserve.
2026年4月6日
自発的なレビュー
DriveTime Car Sales - Greensboro からの回答
Thank you for leaving your review, Thaddeus Shore. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Jamie Great experience made the…
Jamie Great experience made the experience so much easier and fun
2026年4月3日
自発的なレビュー
Jamie Johnson was amazing!
Jamie Johnson was amazing!! Willing to let us drive anything and answered every question we had! Great experience working with him!
2026年2月13日
自発的なレビュー
Today February 11 I came into drive…
Today February 11 I came into drive time and my experience was very good and they treated me well.
2026年2月11日
自発的なレビュー
Kosie the best 2nd car i got from him
2026年2月9日
自発的なレビュー
Lawren was a pleasure to work with
Lawren was a pleasure to work with. She did what I needed to get me vehicle I wanted
2026年2月6日
自発的なレビュー
Jamie Johnson was the best
Jamie Johnson was the best! Being a first time buyer he explained everything to me with care and kindness taking his time to get me exactly what I wanted. He is awesome and I highly recommend any and everyone to use Jamie as your car dealer
2026年2月6日
自発的なレビュー
Greensboro DriveTime Experience
Jamie Johnson is wonderful he made my car buying experience fun and not hectic. Quick and efficient and explained everything very well.
2025年10月10日
DriveTime Car Sales - Greensboro からの回答
I am thrilled to hear you had a great buying experience at our Greensboro DriveTime location! Have a wonderful day!
DriveTime Customer Relations
Great Customer Service
Mr. Eric Wardlaw was awesome and very happy about doing his job. He helped every step of the way. I highly recommend him if you’re looking for a new or used vehicle. Very friendly and a veteran who will take care of his other fellow veterans.
2025年9月12日
自発的なレビュー
DriveTime Car Sales - Greensboro からの回答
We appreciate you sharing your experience with us, Kenny. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Eric Wardlaw was able to create that for you!
Thank you,
DriveTime Customer Relations
Eric was AMAZING!!
Eric was AMAZING!!! You couldn’t ask for a better experience! Friendly, knowledgeable, and courteous!
Thank you Eric!!!
2025年9月12日
自発的なレビュー
DriveTime Car Sales - Greensboro からの回答
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Drive time is great
Mr. Wardlaw worked with me for a couple of days until we found what I wanted. He worked a deal with me got everything taken care of and I’m very satisfied thank you much for your help.i love my new car
2025年9月9日
DriveTime Car Sales - Greensboro からの回答
Thank you so much for your kind words, TIMOTHY W HYLTON. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Robert was great and very…
Robert was great and very knowledgeable. I will definitely buy again
2025年9月5日
自発的なレビュー
DriveTime Car Sales - Greensboro からの回答
Thank you for leaving your review, Eva. We love hearing that you were pleased with your experience at Greensboro DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
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