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DriveTime Car Sales - Jacksonville-Cassat レビュー 46

TrustScore 5段階評価の4.5

4.4

1736 Cassat Ave, 32210 Jacksonville, FL, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Allan was great! He spent several hours with us ensuring that the paperwork was good and that we understood the car! We first met the manager and he ensured that we were matched with a great salespe... もっと見る

5つ星のうち5の評価

I can not say enough about the Cassett Avenue location!!! Marcel is THE MOST honest , kindest person ! He made my car buying experience so easy ! From trade in and all ! There was no issues at all ! T... もっと見る

5つ星のうち5の評価

At the first location Tallahassee that I went to I didn’t see any vehicles that I was interested in but then the GM Carlos found a vehicle that I saw online and helped me reserve it at the Jacksonvill... もっと見る

5つ星のうち5の評価

Huge thank you to the team at Drive Time on Cassat Ave in Jacksonville Fl.. Everyone was very pleasant and welcoming. Would really like to recognize Jonathan the store manager for the time he spent wi... もっと見る

企業が回答しました


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Jacksonville-Cassat について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 1736 Cassat Ave, 32210, Jacksonville, FL, 米国

  • 19043800262
Promotion box for DriveTime Car Sales - Jacksonville-Cassat

Discover DriveTime

Shop every car with your personalized terms!

4.4

優良

TrustScore 5段階評価の4.5

46件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Stellar customer service!

Allan was great! He spent several hours with us ensuring that the paperwork was good and that we understood the car! We first met the manager and he ensured that we were matched with a great salesperson!

2026年4月16日
5つ星のうち5の評価

Tony took great care of me and hooked…

Tony took great care of me and hooked me up! Kevin and Debbie are also super helpful!

2026年4月1日
自発的なレビュー
DriveTime Car Sales - Jacksonville-Cassat ロゴ

DriveTime Car Sales - Jacksonville-Cassat からの回答

Thank you so much for your kind words, Samuel. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

5つ星のうち4の評価

Busy and friendly

It was busy and the visit was a little long, but Shaun made sure I had everything, he was well spoken, very friendly and to the point. Other than the long visit, it was a great one.

2026年2月22日
5つ星のうち4の評価

Patient, considerate , realistic

I appreciated Allen for his hard work to get me into my vehicle. But I really appreciated Shaun who put me in a new vehicle. He was very patient and made sure all the controls on the vehicle worked before I left even though they were about to close Shaun made sure that I was happy with my vehicle and I understood my paperwork. Good teamwork by Allan and Shaun great communication played a key part in transitioning me into the best vehicle for me.

2025年12月12日
5つ星のうち5の評価

Huge thank you to the team at Drive…

Huge thank you to the team at Drive Time on Cassat Ave in Jacksonville Fl.. Everyone was very pleasant and welcoming. Would really like to recognize Jonathan the store manager for the time he spent with me and to make sure I was 100% happy with my purchase, my payments are affordable.

2025年5月9日
自発的なレビュー
DriveTime Car Sales - Jacksonville-Cassat ロゴ

DriveTime Car Sales - Jacksonville-Cassat からの回答

Hello Lisa, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち5の評価

Not great credit led to a great experience!

i did a lot of online research, and given that my credit is't really fantastic I looked for places that help people in that situation. Originally I talked to Steve, but he was busy when I got there. So we worked with Allen. And he was FANTASTIC!! He definitely earned his way on this one; we originally wanted a particular vehicle but ended up test driving like six of them before we found the one we really wanted. Allen was SO great, and he made the whole experience for us!! Thanks, Allen, we appreicate you!!

2025年2月22日
自発的なレビュー
DriveTime Car Sales - Jacksonville-Cassat ロゴ

DriveTime Car Sales - Jacksonville-Cassat からの回答

We appreciate the 5-star rating you submitted, Terry. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Allen was able to create that for you!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

Excellent sales rep Jose from when we…

Excellent sales rep Jose from when we came in til when we left he was very helpful and very honest, and we left very happy with the vehicle my daughter wanted.. Thank you again will definitely do business there again.

2025年1月19日
DriveTime Car Sales - Jacksonville-Cassat ロゴ

DriveTime Car Sales - Jacksonville-Cassat からの回答

Thank you for taking the time to share your DriveTime experience, Theda. We love to hear that Jose provided a great car-buying experience for you at our Cassat DriveTime!

Thank you,

DriveTime Customer Relations

5つ星のうち1の評価

Do not trust the Carfax

Experience to get a vehicle was pretty easy. But that is the best thing I’m able to say about DriveTime. Less than 24hrs later my husband goes to drop off kids at daycare before work and the car breaks down. Yes with our baby in the car. Completely unsafe. Not to mention is was 30degrees outside and the heat wasn’t working. We went through the check list before purchase. Checked out the carfax and felt this was a decision we could trust. We were wrong. We have been referred to a mechanic, however have not gotten our car back. It has been 4 days. If we decide to keep this vehicle, we will never purchase again. And no CUSTOMER SERVICE was not helpful and have not offered anything for this nightmare.

2024年12月26日
自発的なレビュー
DriveTime Car Sales - Jacksonville-Cassat ロゴ

DriveTime Car Sales - Jacksonville-Cassat からの回答

Thank you for leaving your review, Camille. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

Shaun was really nice

Shaun was really nice. He was professional, informative and patient with us and help us find the right vehicle.

2024年12月9日
DriveTime Car Sales - Jacksonville-Cassat ロゴ

DriveTime Car Sales - Jacksonville-Cassat からの回答

We appreciate you sharing your experience with us, Alexandra. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Shaun was able to create that for you!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

Customer service was amazing everything…

Customer service was amazing everything went smoothly and they had many of great vehicles to choose from. I’ve told many friends that want to buy a car to definitely go to Drive Time. Thanks again

2024年10月29日
DriveTime Car Sales - Jacksonville-Cassat ロゴ

DriveTime Car Sales - Jacksonville-Cassat からの回答

Thank you for leaving your review, Wilfredo. We love hearing that you were pleased with your experience at Jacksonville-Cassat DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

5つ星のうち5の評価

Allan helped me get into my second…

Allan helped me get into my second vehicle from DriveTime. No hassle and always a great experience.

2024年10月1日
DriveTime Car Sales - Jacksonville-Cassat ロゴ

DriveTime Car Sales - Jacksonville-Cassat からの回答

We're grateful to have you as a valued DriveTime customer, Cobi. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

5つ星のうち1の評価

DriveTime is horrible

Look we all know what we are getting ourselves into when we go to a place like DriveTime….our credit is less than favorable….but I’ll say this…I just bought a car from them and the sticker price was a couple thousand above what it should have been but the warranty covers next to nothing and you end up paying in the long run an absurd amount for a very used car. The staff are not knowledgeable in the slightest….the cars are very subpar….they didn’t even have an employee to clean the car…I test drove a vehicle that was obviously a flood car and they wouldn’t admit to it at all. I would not recommend unless you just had to do it…that was my case and I’ll get out from under this car as soon as my credit score improves….don’t waste your time unless it’s your only option

2024年8月10日
自発的なレビュー
DriveTime Car Sales - Jacksonville-Cassat ロゴ

DriveTime Car Sales - Jacksonville-Cassat からの回答

Thank you for providing us with your feedback regarding your experience with our Jacksonville-Cassat location. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. At the time of sale, we provide an Experian AutoCheck History Report as a courtesy for each customer to maintain transparency. This report provides the history of the vehicle’s use, such as any prior accident records, rental or government use, registration flags, or involvement in a theft. Each customer also has the opportunity to inspect their desired vehicle both inside and out during their visit. We do our best to ensure all vehicle are clean and ready for sale. Additionally, all our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

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