What made my experience nice, was that everyone was so very helpful. I had avery good conversation with the manager. They were very patient with me. So I would recommend this location to all my friend... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I really pleasured with customer and very patiently!! I recommend you go to drivetime and costumer be happy to help with theirs people and quick get a car
All of the staff were wonderful from the beginning to the end. I will refer other friends, and buy from them again. Sonya Johnson
企業が回答しました
The best experience I have ever had with purchasing a car. Kenia and William of laurel drivetime is the best
企業情報
DriveTime Car Sales - Laurel について
当該企業による記述
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
当該企業による記述
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
連絡先
3530 Laurel Fort Meade Rd, 20724, Laurel, MD, 米国
- 13015434123
Discover DriveTime
4.4
優良
23件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything went smooth and easy
Everything went smooth and easy, the process took about an hour. The sales person was very friendly and helpful. She went over all the details and answered all my questions in a professional manner. The downpayment was affordable and the car seems to be in good condition. I will have my mechanic check and will update the review if needed.
The only reason why I didn’t give them a 5 star is because the suv was dirty outside/ inside ( had pet hair and was dusty) and left the lot with an empty gas tank.
Other than that I recommend this place and I would definitely comeback again.
2022年6月30日
DriveTime Car Sales - Laurel からの回答
Hello,
We greatly appreciate the time you have taken to rate your DriveTime experience. I am saddened to hear the vehicle condition presented to you was not satisfactory.
Please know that all DriveTime vehicles are passed through a multi-point inspection, where they are detailed to meet DriveTime standards before being transported to our sales lots. I would also like to note that most of our dealerships that do not have a wash detail location on site will have a mobile detailer routinely come in for any touch-ups for those vehicle on the lot. However, if the vehicle was dirty when presented to you at time of sale, we would be glad to look into this matter further. Additionally, DriveTime ensures all vehicles have an adequate amount of gas before driving off the sales lot to ensure our customers arrive to their desired destination. If this was not the case, please contact our Customer Relations department at (888) 290-0148 so we may address this.
We are sorry if the cleanliness of the vehicle you purchased from us was not up to DriveTime standards and left you feeling dissatisfied. I want to thank you for being a valued DriveTime customer. If you have any additional questions or concerns, please feel free to contact our Customer Relations team at (888) 290-0148, and a team member will be glad to assist.
Sincerely,
DriveTime Customer Relations
Misleading
I don't like how she made it seem like the car locater came with the car she never said I would have to pay for it and she mad it seem like if the car break down I have a warranty for 3years not I got to pay for it
2022年5月23日
DriveTime Car Sales - Laurel からの回答
Hello Beatrice,
Thank you for sharing your experience with us. We are torn to hear you're feeling misled regarding the GPS device installed in our vehicles.
To provide clarity, every vehicle sold has a GPS device installed. To ensure full transparency, we provide a disclosure at the time of sale stating the vehicle has a GPS device installed and must remain in the vehicle until the loan has been satisfied. Our customers have the option to purchase the GPS ancillary product service that is completely optional. This service product has several benefits, such as giving our customers the ability to track their vehicle and check their battery levels. If you don't want the GPS ancillary product service, you can certainly cancel it by visiting this website, SR-Forms.com.
We certainly appreciate your feedback. We will provide the necessary coaching to ensure our sales team explains these products in more detail during contracting. Please reach out to our Customer Relations department at (888) 290-0148 should you have any questions regarding the above information.
Respectfully,
DriveTime Customer Relations
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