My experience with DriveTime has unfortunately been disappointing. Shortly after purchasing my vehicle, I began experiencing transmission issues. I’m supposed to be enjoying my new vehicle, but instea... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
YUNNI WAS AMAZING !!! you talk about customer service - she is amazing & this is by far the best experience i have ever had buying a car you can guarantee i will be recommending this Drive Time to eve... もっと見る
企業が回答しました
Anthony Smith, at the live oak location, is top notch!! I highly recommend giving him a call. He made the whole process fast, entertaining, and smooth!! This was by far the best experience I've ever h... もっと見る
I really appreciated how Alex and Nadia from the live oak location broke down pricing, interest rates, as well as the integrity of the vehicles I was interested in! They worked with my budget and were... もっと見る
企業情報
DriveTime Car Sales - Live Oak について
当該企業による記述
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
当該企業による記述
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
連絡先
12540 N I-35 Frontage Rd, 78233, Live Oak, TX, 米国
- 12104241400
Discover DriveTime
4.5
優良
55件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Estrella was Awesome
Estrella was extremely helpful and kind. She worked with me to get a vehicle that I can count on and that fits my budget.
2025年11月7日
自発的なレビュー
YUNNI WAS AMAZING !!
YUNNI WAS AMAZING !!! you talk about customer service - she is amazing & this is by far the best experience i have ever had buying a car you can guarantee i will be recommending this Drive Time to everyone i know - for fast simple buying experience on the car you want !!! THANKS YUNNI
2025年10月30日
DriveTime Car Sales - Live Oak からの回答
We appreciate you sharing your experience with us, Shannon. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Yunni was able to create that for you!
Thank you,
DriveTime Customer Relations
Love how easy it is to buy
Love the no haggle price, and walking in knowing exactly what we're paying for!
2025年10月11日
自発的なレビュー
Every one was patient with us through…
Every one was patient with us through out our pu
2025年10月10日
自発的なレビュー
Very helpful and getting a vehicle
Very helpful and getting a vehicle
With no interruptions thanks to yunni Alvarez
2025年10月10日
自発的なレビュー
Yunni Alvarez and Estrella zapata-miles…
Yunni Alvarez and Estrella zapata-miles were excellent. Very patient. And I wouldn't want any other representatives. 5 stars!
2025年10月1日
自発的なレビュー
DriveTime Car Sales - Live Oak からの回答
We are grateful to have you as a valued DriveTime customer, Troy. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Yunni was amazing
Yunni was amazing, quick, accommodating and got us what we needed.
2025年9月20日
自発的なレビュー
DriveTime Car Sales - Live Oak からの回答
Thank you for taking the time to share your DriveTime experience, Raf. We love to hear that Yunni provided a great car-buying experience for you at our Live Oak DriveTime!
Thank you,
DriveTime Customer Relations
Yunni Alvarez is so amazing she helped…
Yunni Alvarez is so amazing she helped me have a great experience! We came in with no car and left with a car yayyyyy thank you so muchhhhhhh !!!
2025年9月20日
自発的なレビュー
DriveTime Car Sales - Live Oak からの回答
Thank you for sharing your feedback with us, Amber Vasquez. We love hearing about your car-buying experience at our Live Oak DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
The sales person was not doing their…
The sales person was not doing their job. She had showed me a Kia soul and did not tell me that the Kia soul was damaged. I test drive it. It drove really good. She said that it needed to go into the shop. I contact her the next day and she had told me that it would just be a couple of hours than later on. They had told me that it would take a couple of days for the Kia. That was the car that I want but I did not get that car. I was unsatisfied and very frustrated. Then they started showing me other vehicles and they had showed me a Jeep Cherokee. I test drive it And the Jeep was OK. I just needed a vehicle because I had to drive back-and-forth out of town for my job I needed a dependable car. I spoke to the manager Allen and he had told me that he would try his best to get me in another car which he did. He got me in the Jeep with zero down on my payments are very affordable, but the sales person was very rude. She had me wait for a whole hour and a half until we started doing the paperwork. Then when I was doing the paperwork signing the paperwork she had left and I had to get Alan, which was the general manager to finish up the paperwork for me that is very Disappointed that the sales people could not even do their job.
2025年9月20日
DriveTime Car Sales - Live Oak からの回答
Thank you for providing us with your feedback regarding your experience with our Live Oak location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
My experience was perfect with Nadia
My experience was perfect with Nadia! The process was super fast!
2025年9月20日
自発的なレビュー
DriveTime Car Sales - Live Oak からの回答
Hello Kenneth McNabb, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Great experience
Great experience, sales associate Nadia was patient and efficient.
2025年9月17日
自発的なレビュー
DriveTime Car Sales - Live Oak からの回答
Hello Melanie, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
DriveTime Car Sales - Live Oak からの回答
We appreciate the 5-star rating you submitted, Lila. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Live Oak dealership was able to create that for you!
Thank you,
DriveTime Customer Relations
Juan and everyone at drive time Live…
Juan and everyone at drive time Live oak were so awesome! Great customer service!
2025年4月25日
自発的なレビュー
DriveTime Car Sales - Live Oak からの回答
We appreciate the 5-star rating you submitted, Baillie. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Live Oak dealership was able to create that for you!
Thank you,
DriveTime Customer Relations
Do not abuy a car from here!!
Do not abuy a car from here!!!
They will sell you a car with issues and refuse to fix it! This is your warning ⚠️, if you still proceed to purchasing a car from them you will regret it!
2024年12月11日
自発的なレビュー
DriveTime Car Sales - Live Oak からの回答
Thank you for leaving your review, James Johnson. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Best experience ever!
Yunni was the representative that helped me throughout my purchase. Made the whole process easy and understandable. Was highly impressed how easy it was to upload the needed documents for employment and wage verification! Recommend to everyone! Thank you so much!
2024年11月12日
DriveTime Car Sales - Live Oak からの回答
Thank you for leaving your review, Jessica. We love hearing that you were pleased with your experience at Live Oak DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
The Approved form was a lie
The form said online that I was approved. After spending two hours of my time just sitting and waiting at the dealership, they said that they don't finance gig workers. I told them that on my application! They could have let me know the answer before wasting my time at the Live Oak, TX dealership.
2024年8月26日
自発的なレビュー
DriveTime Car Sales - Live Oak からの回答
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.
Best experience ever
The staff was very friendly and helpful made my purchase easy because they explained everything about the process thank you
2024年8月7日
Really not even a star
Really not even a star, I wanted to purchase a car at the live oak dealer ship, they said that I had a fake check stub back in 2018, today they still want a 2018 check stub from Amazon delivery driver at the time..that contractor doesn't even work their anymore so since I can't produce a check stub that far back she told me we can't do business with you..lol but soon as I hang up Toyota right up the street called me and blessed me with a 2024 brand new Camry..so thank you drivetime for not doing business with me...
2024年3月13日
自発的なレビュー
DriveTime Car Sales - Live Oak からの回答
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
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