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DriveTime Car Sales - Mesa レビュー 35

TrustScore 5段階評価の3.5

3.7

333 S Alma School Rd, 85210 Mesa, AZ, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The entire Team was very knowledgeable and I was in and out with a vehicle. I was very impressed that is was that easy. I needed a vehicle and got it. Thank you Drive Time. You have a very happy custo... もっと見る

5つ星のうち5の評価

Our experience at DriveTime was wonderful. Dylan explained the process to us on the phone and stayed true to his explanation when we visited the dealership. The purchasing experience was seamless. We... もっと見る

5つ星のうち5の評価

I bought my first car back in 2019 with Drivetime. I had no issues with that car and was close to paying it off in full. I got a text message from Drivetime inviting me back to the shop to see if I ca... もっと見る

5つ星のうち4の評価

The process of getting approved was very easy. I was able to look at several different vehicles. The one I chose ended up needing a battery and the rear view mirror replaced. I had hoped the process w... もっと見る


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Mesa について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 333 S Alma School Rd, 85210, Mesa, AZ, 米国

  • 14808330600
Promotion box for DriveTime Car Sales - Mesa

Discover DriveTime

Shop every car with your personalized terms!

3.7

まあまあ

TrustScore 5段階評価の3.5

35件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Andrea was outstanding

Andrea was outstanding. I came in not knowing what I was looking for. She was very patient while I test drove many different vehicles. She explained everything to me and was able to answer all my questions. She even helped me with my phone when I couldn’t figure some things out. A+

2023年9月24日
5つ星のうち5の評価

Amazing Service

I bought my first car back in 2019 with Drivetime. I had no issues with that car and was close to paying it off in full. I got a text message from Drivetime inviting me back to the shop to see if I can get a good deal if I traded in my car. I decided to make an appt and I met with Joanna and she was extremely nice and helpful. I was able to get into a better vehicle with less miles and even got a better deal than my last vehicle!! All in all, I do not regret being a Drivetime customer and I will recommend others here.

2023年9月21日
5つ星のうち1の評価

Be careful

Be careful because they will try to trick you on the amount if you don’t really understand what’s going on. They rape you in interest fees!if you don’t have a huge down payment expect to buy a 16 thousand dollar car for 48 thousand. In the end !

2023年8月11日
自発的なレビュー
DriveTime Car Sales - Mesa ロゴ

DriveTime Car Sales - Mesa からの回答

Thank you for reaching out. We offer personalized financing options for each customer. We look at many factors when it comes to your terms, including income, credit score, and vehicle selected, which can affect the down payment and monthly payments. We also accept outside financing. If you would like to view the available inventory or submit an application, please visit our website at www.DriveTime.com.

5つ星のうち5の評価

Best customer service ever

Again they gave us a new ride three days later, we had some concerns, went back they fix it for us not only that we turn up late but they stay late to solve our problems then we were back on the road very happy with the outcome and also the get to go home too, Terrell Riddick you the best when it comes to customer service

2023年8月8日
5つ星のうち4の評価

The process of getting approved was…

The process of getting approved was very easy. I was able to look at several different vehicles. The one I chose ended up needing a battery and the rear view mirror replaced. I had hoped the process would have been quick, but I ended up being there for 6 hours. And the rear view mirror was never fully installed as well as the wrong bracket being mounted to the windshield. So now I have to go back to have the correct bracket installed so I can have a rear view mirror.

2023年8月8日
5つ星のうち3の評価

Vehicle discription stated keyless…

Vehicle discription stated keyless entry. No key fob was available. Key fob should be given even now.

2023年4月11日
DriveTime Car Sales - Mesa ロゴ

DriveTime Car Sales - Mesa からの回答

We appreciate your feedback regarding your DriveTime experience. We would like to hear your concerns about your vehicle and look into this further. However, we need some information from you, so please give us call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

Our experience at DriveTime was…

Our experience at DriveTime was wonderful. Dylan explained the process to us on the phone and stayed true to his explanation when we visited the dealership. The purchasing experience was seamless. We were not rushed at all. Thank you Dylan for being professional and going through each detail of the sale.
Did I mention that Dylan also has fabulous hair!!!!

2023年3月18日
5つ星のうち5の評価

Great Customer Service

Kevin and Dillon were very professional they also were both patient and helpful answering all of my questions. I would return to Drivetime in the future just because of them.

2023年1月18日
5つ星のうち5の評価

Manuel

Manuel, David and Kevin handle my deal very professionally. I was very happy with the entire process. Your operations is top notch. I would recommend my family and others to buy from DriveTime.

2022年11月29日
5つ星のうち3の評価

My sales rep was excellent

My sales rep was excellent. Basically the whole sales team was good. But be prepared to detail tha interior your own vehicle. They will wash the exterior for you. That was my only problem.

2022年5月8日
DriveTime Car Sales - Mesa ロゴ

DriveTime Car Sales - Mesa からの回答

Hello Maurice,

Thank you for sharing your feedback and bringing this to our attention. Althought we are thrilled to hear our sales team provided exceptional customer service, we apologize if you were dissatisfied with the cleanliness of your purchase.

Please know that we make our best effort to ensure our vehicles are presentable at the time of sale. All DriveTime vehicles pass through a multi-point inspection, where they are detailed to meet DriveTime standards before transporting them to our sales lots. We would also like to note that most of our dealerships that do not have a detailing location on site will have a mobile detailer routinely come in for any necessary touch-ups.

That said, I want to apologize again if this has negatively impacted your experience. If you need further assistance, please reach out to our Customer Relations team at (888) 290-0148.

Respectfully,

DriveTime Customer Relations

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