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DriveTime Car Sales - Myrtle Beach レビュー 

45
TrustScore 5段階評価の4

4.2

2351 E Highway 501, 29526 Conway, SC, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Allison was fantastic! She answered all my questions, quick to return my calls, went over everything thoroughly, and she was so nice! Thank you Allison, you went above and beyond!!

5つ星のうち4の評価

Jarrod made the experience of purchasing the car seamless and easy. The only thing I didn't appreciate was when I arrived home and reviewed all the paperwork I was charged $695 for the LoJack app. I w... もっと見る

5つ星のうち5の評価

My experience was excellent it was very easy to navigate this processes. It was as explained to me by Aura what I needed as a down payment and why and what an additional down payment would affect and... もっと見る

5つ星のうち5の評価

The lady that help me was wonderful she was ful of information and very informative. But as soon as I started home. My backup camera stoped working and there also I head a popping noise in the front... もっと見る

企業が回答しました


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Myrtle Beach について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 2351 E Highway 501, 29526, Conway, SC, 米国

  • 18432796020
Promotion box for DriveTime Car Sales - Myrtle Beach

Discover DriveTime

Shop every car with your personalized terms!

4.2

ほぼ満足

TrustScore 5段階評価の4

45件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 94%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(45)

過去12か月のレビュー数: 3,156

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Nicholas at the Conway/MB location was…

Nicholas at the Conway/MB location was so attentive and so kind. Helped us all the way through our car buying experience. Thank you so much for making buying a car hassle free!

2024年11月8日
DriveTime Car Sales - Myrtle Beach ロゴ

DriveTime Car Sales - Myrtle Beach からの回答

Thank you for leaving your review, Stacy. We love hearing that you were pleased with your experience at Myrtle Beach DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

5つ星のうち5の評価

Great people to do business with Don't…

Great people to do business with Don't ever do business with carvana they suck take all your business to drive time

2024年11月6日
DriveTime Car Sales - Myrtle Beach ロゴ

DriveTime Car Sales - Myrtle Beach からの回答

Hello Kristine K., On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち5の評価

The lady that help me was wonderful she…

The lady that help me was wonderful she was ful of information and very informative. But as soon as I started home. My backup camera stoped working and there also I head a popping noise in the front I took it to one of your places on your list hoping to get it fixed because I really love this jeep but I’ve never bought anything that had issues in my life from day one ! Fingers crossed it all works out so I can send more customers your way soon .

2024年9月23日
DriveTime Car Sales - Myrtle Beach ロゴ

DriveTime Car Sales - Myrtle Beach からの回答

Thank you for leaving your review, Lisa Purkey. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

My experience was fast and easy

My experience was fast and easy. No hassle, the staff was very helpful and honest.

2024年9月4日
DriveTime Car Sales - Myrtle Beach ロゴ

DriveTime Car Sales - Myrtle Beach からの回答

Thank you for taking the time to leave a review, Lawanda! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

The customer service

The customer service , easy process , financial process was fantastic !! They explained everything thoroughly and made sure I was completely comfortable with all my information. Allison Turner and other staff were wonderful and I highly recommend all of them !! Thank you for taking the time to make this a pleasant experience for me .

2024年8月14日
5つ星のうち1の評価

I made an appointment to test drive &…

I made an appointment to test drive & buy. Came in & they said the car was sold!! Couldn't hold the car for me! Really!!

2023年12月30日
自発的なレビュー
DriveTime Car Sales - Myrtle Beach ロゴ

DriveTime Car Sales - Myrtle Beach からの回答

Thank you for providing us with your feedback regarding your experience with our Myrtle Beach location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

5つ星のうち5の評価

Honest

Friendly, courteous, helpful, knowledgeable and very pleasant. Everything happened just she said it would. I would not hesitate to buy again or to recommend friends and family to do business with Drive Time.

2023年11月1日
5つ星のうち1の評価

Salespeople are not honest

Car I wanted and was only coming here was sold today, I texted and spoke to someone regarding the black Altima because my husband was out of town til today, nobody met us here , he told us to go walk around the parking lot to look for something else, while he stayed in the AC, I saw a couple I'd consider but obviously your sales person doesn't want to sell cars, I've been getting texts and calls yesterday because I had $5000 to put down on that Altima And would take my car as a trade in instead of waiting on me to sell it, Was told we'd do everything Tuesday, so I left because he said I musta spoke with someone at corporate, I also checked your car prices vs. KBB and your prices are way more than your cars are worth. My son was going to go through you as well to buy a vehicle but I talked him out if it, I'll never do business with people who promise one thing & then blow up my phone making sure I'm coming still then sell the cat knowing I had a 1:00 appointment regarding purchasing that car.
You shouldn't tell people things and do the opposite, I'm taking it as a sign, that car will probably break down soon & cost that person more money to fix it, blessing in disguise. Your car dealership should be shut down the way you lie to people to get them to pick a different car. No thank you, my son was buying a car from them & after this he won’t be.

2023年8月14日
自発的なレビュー
DriveTime Car Sales - Myrtle Beach ロゴ

DriveTime Car Sales - Myrtle Beach からの回答

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

5つ星のうち1の評価

Buyer beware!

I am extremely dissatisfied! I purchased a 2020 Chevy Malibu from the Conway, SC dealership on 04/01/2023. The check engine light started to show on 05/17. At one point the car would not go over 20mph. The car is throwing 20 codes! I do not want to keep the vehicle with electrical and/or transmission issues occurring so soon after purchase. I wanted a reliable vehicle for my son, so I did not have to worry about incidents such as this, who doesn't wish for peace of mind when it comes to the vehicles your children drive? I contacted the dealership and of course, because 30 days have already passed, they will not help in any sort of way, not even take their defective car back and trade it for one without issues. Bridge Crest will not help by tacking the next few payments to the end of the loan because the loan is so new so basically everyone is washing their hands and not helping. I am stuck paying for repairs on a vehicle that in all likelihood will give me issues down the road and stop again, in the middle of the highway nonetheless, with my teenage son driving while attempting to keep payments current at the same time. It is hard for me to believe this dealership did not know that this car was having issues. I have never dealt with any dealership that does not stand by their vehicles like DriveTime apparently does not, not even when I have bought $3,000 cars. Drivetime should be ashamed of themselves for this!

2023年6月7日
自発的なレビュー
DriveTime Car Sales - Myrtle Beach ロゴ

DriveTime Car Sales - Myrtle Beach からの回答

Thank you for leaving your review, Christina. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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