The entire process was simple and my experience buying the car was outstanding. Lamont Cook was far more than excellent. If I could give him 10 stars, I would. The car I purchased was my dream car fo... もっと見る
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Lamonte cook was very professional and humble made my day a lot easier walked me through everything with patience ask for him please if u should ever need drive time
Our experience with DriveTime NW Cincinnati branch was AMAZING! We picked the truck we wanted, the down payment was exactly what it had quoted in the “get your terms” as well as the payment. However w... もっと見る
I worked with Mr Lamonte Cook to get a second car and I have to say that it was the best car buying experience I have ever had! The process was very easy and I love that we went through a checklist on... もっと見る
企業情報
DriveTime Car Sales - NW Cincinnati について
当該企業による記述
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
当該企業による記述
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
連絡先
5910 Dixie Hwy, 45014, Fairfield, OH, 米国
- 15133414272
Discover DriveTime
4.6
優良
71件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dishonesty at its finest
I bought a Hyundai Santa Fe in December of ‘25. After owning the car less than 24 hours, the check engine light came on. Valvoline read the code and said it was an evap canister. I called Silverock the next day and filed a claim. I took it to an authorized agent to get an estimate for the repair. While there, they discovered the car needed new brakes (like now) and 3 new tires. The estimate on the canister was $800. Silverock denied the claim, stating that Hyundai should cover it under their 100k mile warranty. We took it to a Hyundai dealer and they told us it’s not covered. They filled a claim with Silverock to which it was denied again. I called the customer care team to take it further up the chain, and they denied it a final time, saying the car wasn’t damaged when they sold it to us, that it was caused by a collision on our end. Hyundai said you’d had to have hit a huge object to tear it, and you’d know for sure if you did it. I drove the car 20 miles in that day and hit absolutely nothing. When I asked to see pictures of Drivetimes so called inspection they brag about, I was told they wouldn’t disclose that and I’d have to get an attorney to get any of that information.
This is the 5th car I’ve purchased from them and it will be the last. You pay extra for this amazing warranty that covers absolutely nothing.
I did not cause the tear. I was sold a car that needs about $2,500 worth of work right off the bat, and if they really do this inspection, they knew it. I understand the risks that come with purchasing a used car. I’d never expect to get a previously owned car in perfect condition. But, this is extreme.
In a world full of dishonesty, I’d like one company to actually put the customer first. Drivetime isn’t it. Go anywhere else.
2026年2月10日
自発的なレビュー
DriveTime Car Sales - NW Cincinnati からの回答
Thank you for leaving your review, Emily. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
DriveTime Car Sales - NW Cincinnati からの回答
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Lamonte help get me into a car when no…
Lamonte help get me into a car when no one else could with the down payment I wanted to put down into a car I wanted
2026年2月7日
自発的なレビュー
Lemonade Cook was great very clear and…
Lemonade Cook was great very clear and informative
2026年2月6日
自発的なレビュー
Lamonte cook was very helpful and…
Lamonte cook was very helpful and informative with our purchase and was very open about the interest rates and drive time has a very flexible schedule with payments and very friendly staff. And clean and tidey office space!!! Would recommend drive time to friends and family!!!
2025年12月31日
自発的なレビュー
DriveTime Car Sales - NW Cincinnati からの回答
Thank you for providing us with your feedback regarding your experience with our Cincinnati location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Process was easy very efficient he gave…
Process was easy very efficient he gave me time to look around no rush Lamonte was awesome
2025年12月27日
自発的なレビュー
DriveTime Car Sales - NW Cincinnati からの回答
Thank you so much for your kind words, Eric. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
I can not say enough good or positive…
I can not say enough good or positive things about lamonte and my experience this morning. I would give 10 stars if I could
2025年12月27日
自発的なレビュー
DriveTime Car Sales - NW Cincinnati からの回答
We are grateful to have you as a valued DriveTime customer James. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Lamonte and got me in a new car with a…
Lamonte got me in a new car with a low down payment. Very smooth process and pleased with the buying process
2025年12月22日
自発的なレビュー
Lamonte made the process easier
Lamonte made the process easier. He was very friendly
2025年12月18日
自発的なレビュー
DriveTime Car Sales - NW Cincinnati からの回答
Hello Chris Little, Thank you so much for taking the time to review your visit at our NW Cincinnati DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
He was very helpful and very…
He was very helpful and very informative and just a very nice guy Lamonte is the man
2025年12月11日
自発的なレビュー
DriveTime Car Sales - NW Cincinnati からの回答
We are grateful to have you as a valued DriveTime customer Cain. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Lamonte and James were very helpful
Lamonte and James were very helpful, and I walked away with a blue Chevy Cruze hatchback!
2025年12月10日
自発的なレビュー
DriveTime Car Sales - NW Cincinnati からの回答
Hello Stephen Variames, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
DriveTime Car Sales - NW Cincinnati からの回答
Thank you for taking the time to leave a review! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
He did great job place me in car i am…
He did great job place me in car i am so happy
2025年11月12日
自発的なレビュー
DriveTime Car Sales - NW Cincinnati からの回答
Hello Dbronte Carrigan, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Lamonta was great helping us find our…
Lamonta was great helping us find our car! Answered any and every question we had. He went above and beyond for us! Thanks Lamonte
2025年11月8日
自発的なレビュー
DriveTime Car Sales - NW Cincinnati からの回答
Hello Mandi Roberts, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Lamonte and Andrew
Lamonte and Andrew were very friendly and welcoming. They made the process easy going. Great Customer Service.
2025年11月4日
自発的なレビュー
DriveTime Car Sales - NW Cincinnati からの回答
Hello Keta S, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
It was a very pleasant visit
It was a very pleasant visit. Friendly cleanness helpful. Answered all my questions went over all documents. Went over everything on the car to make sure everything was working. Very knowledgeable. Just just an amazing experience overall.
2025年10月15日
DriveTime Car Sales - NW Cincinnati からの回答
Thank you for sharing your feedback with us, Erick Gordon. We love hearing about your car-buying experience at our NW Cincinnati DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
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