Big shout out to Brandon he was awesome i am a repeat customer .... it was even better than the first time.. Brandon went aboe helping me & my wife find her a vehicle that was a good fit for... もっと見る
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Donnie from DriveTime Pensacola, is the absolute best!! He is extremely helpful!! Has the best disposition and gives amazing advice. He is our go to guy, to buy vehicles. This our 3rd purchase because... もっと見る
We dealt with Brian and Ross. They were both super easy going and informative. They answered all our questions and made the whole car buying process a breeze. We would most definitely recommend buying... もっと見る
I am very upset about the car I purchased. The car has damage to the front end that I couldn’t get a feel for on the short slow speed test drive I was allowed to take. The damage was revealed on a roa... もっと見る
企業が回答しました
企業情報
DriveTime Car Sales - Pensacola について
当該企業による記述
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
当該企業による記述
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
連絡先
6400 Pensacola Blvd, 32505, Pensacola, FL, 米国
- 18504177990
Discover DriveTime
4.6
優良
55件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mr hussey
Mr. Jeremiah has the best customer service for car buying ive ever experienced.
2026年11月2日
自発的なレビュー
DriveTime Car Sales - Pensacola からの回答
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Best experience
Very helpful. They went above and beyond. So easy and we had A1 experience. Brian and Emily were both amazing. Thankyou
2026年10月3日
Allow me to begin by expressing my…
Allow me to begin by expressing my initial skepticism regarding Drivetime in Florida. I had purchased a vehicle from Georgia that proved to be a complete disappointment and was hesitant to return to them. However, I was compelled to return the vehicle due to the extensive damage it sustained.
Upon my arrival at Drivetime, I was pleasantly surprised by the exceptional service I received. Brian, the representative, demonstrated professionalism, proficiency, and a genuine willingness to assist. His empathetic and sympathetic demeanor made me feel valued and understood.
Brian’s exceptional service transformed my experience with Drivetime. I wholeheartedly recommend him to anyone seeking reliable and compassionate assistance.
2026年8月15日
I was very surprised and happy that I…
I was very surprised and happy that I came back to this car lot because I bought Two vehicles and this time I upgraded without a down payment
2026年6月23日
Mr.Ross was very understanding and…
Mr.Ross was very understanding and honest through the entire process. He also went above and beyond to help answer any questions we had, and I will recommend people I know to come see him.
2026年4月8日
自発的なレビュー
DriveTime Car Sales - Pensacola からの回答
Hello William Deskins, Thank you so much for taking the time to review your visit at our Pensacola DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Quick and easy
Quick and easy! Ross made sure I was set up with everything I would need for the future before leaving off the lot.
2026年3月27日
自発的なレビュー
Donnie and the Regional Manager as well…
Donnie and the Regional Manager as well as Steve were the best to ever do it again thank you guys so very much it’s very much appreciated
2026年2月26日
Brain Bell did a great job made the…
Brain Bell did a great job made the process easy
2026年2月19日
自発的なレビュー
DriveTime Car Sales - Pensacola からの回答
We appreciate the 5-star rating you submitted, Pamela Lee. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Pensacola was able to create that for you!
Thank you,
DriveTime Customer Relations
NOT WHAT IT SEEMS
Found the truck I wanted. After driving 3 hours 45 minutes to get there. Sitting with salesman they tried to push maintenance insurance, Gap insurance, Lowjack GPS, I bought the gap insurance. I told them I did not want the other maintenance and Lowjack GPS but they put it on my contract anyway. Before signing i looked carefully at contract and found it. I made them rewrite the contract. Did not reread the contract again and foundout after arriving home the GPS LOWJAK was still on the contract anyway. So I had to contact them again and send me the paperwork to change the contract again. Real pain in the patoot! Never trust anyone! They also said I had a 30 day or 1500 mile warranty on the truck for anything going wrong. Drove the vehicle home. After 400 miles the coolant thermostat and sensor went bad and shut down the air-conditioning. Contacted the service company for the covered warranty work but they wanted the truck for 4 days to perform a 45 minute repair. So I had to take it to an Out of Network Repair Shop to get the repairs done. They wanted a $ 350.00 deductible for the $210.00 repair it cost me out of my pocket. That repair was completed by the out of network shop in 45 minutes while I waited. Be very carefull, they said they went through the truck very thoroughly before I purchased it. But yet it needed repairs after only 400 miles and cost me out my pocket to pay for it. Not a happy customer. BEWARE!
2026年2月10日
DriveTime Car Sales - Pensacola からの回答
Thank you for leaving your review, Thomas Cotten. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
This is my second car I have got from…
This is my second car I have got from y’all and I love my new one and the salesman was great he needs a raise
2026年2月9日
Brian Bell was incredibly helpful
Brian Bell was incredibly helpful, he took my vehicle needs into consideration before recommending. He worked over 2 days with me to get me into something that is affordable and will do what I need.
2026年2月3日
自発的なレビュー
Mr Brian bell
Mr. Brian was very friendly, professional & over all a good salesman. Would definitely recommend him.
2026年1月22日
自発的なレビュー
DriveTime Car Sales - Pensacola からの回答
Hello Hannah Wilson, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Great experience
Brian was very welcoming and honest. I felt like he worked with me and my situation. He made me feel very comfortable.
2025年12月19日
自発的なレビュー
Brian was very honest and helpful and…
Brian was very honest and helpful and very outgoing
2025年12月19日
自発的なレビュー
I had a great experience with Brian…
I had a great experience with Brian Bell. He was very professional and efficient. I am happy with my purchase.
2025年12月18日
自発的なレビュー
DriveTime Car Sales - Pensacola からの回答
Hello Tigra Stallworth, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Brian was excellent
Brian was excellent. He walked me through every detail on a vehicle. Excellent communication, excellent service.
2025年12月18日
自発的なレビュー
DriveTime Car Sales - Pensacola からの回答
Hello LaDerriss Brown, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Worked late and took his time with me
Worked late and took his time with me. Very polite and very informative.
2025年11月24日
自発的なレビュー
Brian is awesome!
Brian is awesome!! Definitely pointed me in the right direction and stayed after time to help me. Quality 👍🏼
2025年11月21日
自発的なレビュー
Great experience
Great experience, Donnie explained everything in great detail. I would definitely recommend drive time !!!
2025年11月15日
DriveTime Car Sales - Pensacola からの回答
Hello Glenda Gandy, Thank you so much for taking the time to review your visit at our Pensacola DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
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