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DriveTime Car Sales - Riversideレビュー 

62
TrustScore 5段階評価の4.5

4.3

8341 Indiana Avenue, 92504 Riverside, CA, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I walked in expecting to get a older car for the payment amount I was willing to pay. The car was a 2014 Hyundai Sonata with 113000 miles at 15 percent interest. I walked out with a 2023 chevy Malibu... もっと見る

5つ星のうち5の評価

Thank you so much to Zach in Riverside! We appreciate all your help, honesty and patients while we went through the process of purchasing my new car. We were able to learn about drive time and their p... もっと見る

企業が回答しました

5つ星のうち5の評価

Zach was very Professional & detailed in assisting My wife Sheila & Purchase our new Ford. We had a great experience and will recommend Drive Time to Family & Friends looking for a new vehicle. Chari... もっと見る

企業が回答しました

5つ星のうち5の評価

Came in to drive time today and had the pleasure of getting Tyson he was amazing it made sure I left happy even after keeping him all day close to midnight well after he was off and he stayed positiv... もっと見る


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Riverside について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 8341 Indiana Avenue, 92504, Riverside, CA, 米国

  • 19513532277
Promotion box for DriveTime Car Sales - Riverside

Discover DriveTime

Shop every car with your personalized terms!

4.3

優良

TrustScore 5段階評価の4.5

62件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(62)

過去12か月のレビュー数: 3,406

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5つ星のうち5の評価

I had a wonderful experience with…

I had a wonderful experience with DriveTime. Maribel Lara helped me so much. She was very attentive and provided the best customer service. She helped me find the right car for me. I recommend her to everyone!

2024年5月18日
自発的なレビュー
5つ星のうち4の評価

Isidro was very personable

Isidro was very personable, professional, knowledgeable, and made the task of purchasing a vehicle the non-traditional way comforting. He went over all the documents in depth to ensure things were communicated correctly.

2023年11月21日
5つ星のうち4の評価

Smooth ,easy ,quick and no hassle.my…

Smooth ,easy ,quick and no hassle.my salesmen Aaron was top notch . Only thing I can pick at is the interest rate. I just don't think maxed out rates are A bit much ,I believe a little relief would bring you more buyer and set a tone for similar type dealerships . Just my 2 cents. Other than that great experience and I sold cars for 10 + years . So good job drive time

2023年10月28日
5つ星のうち5の評価

Alaendu Okiyefa was the best I’m so…

Alaendu Okiyefa was the best I’m so happy I went with him he was so patient with me my mom & kids he made sure I was happy with the vehicle he knew what he was talking about & reviewed all the paperwork with us thoroughly I’m so happy with my new car!!! If you’re looking to get a new car from drive time I strongly suggest you go with Alaendu! Thank you again Alaendu

2023年7月29日
5つ星のうち5の評価

My experience at Drive Time.

He was very courtesy with me. Explained everything to me, so that i would understand it. Did not try to force me to buy things extra, I didn't want for the car. Like the extra warranties. He asked me if I understood everything including all the paper work. My experience at Drive Time was a positive one.

2023年4月21日
5つ星のうち5の評価

Customer service was better in…

Customer service was better in Riverside than the one in Montclair I had problems with them getting back to me on time and they blame it on how busy they were. I called up the one in Riverside and asked about a vehicle there and told them I would be there soon. Sure enough when I arrived the vehicle was there waiting for me to take a test drive and helped out a lot with the questions and concerns I had. It was fast and very accurate didn’t feel rushed at all even knowing that I went in almost before they closed. They helped me out a lot and very pleased with their service I received.

2023年2月24日
5つ星のうち5の評価

Brand New Car

The service they provided is what made my experience with them great. I would great recommend them to anyone because they fight for you and get you what you need

2023年2月2日
5つ星のうち3の評価

I should not have been given a dirty car on the inside and out

I just purchased an automobile from your riverside store.
The team was very helpful and friendly and knowledgeable.

What I did not like is that they sold me a dirty luxury car on the inside and outside.
The exterior of the car and windows has so many dry hard water spots on them and I don’t know how to get them off.
When I drove home last night they so thick you can barely see through the windshield at night lots of glare!!!
The interior doors, seats, dash and console front and back were dirty from family use.
I know because the manager had a child seat removed from the back seat there were crumbs and smudges all over the interior of the car. I asked them to take the car to the car wash and they said it was closed and that I could come back another time and get a car wash but I live 50 miles away and although it is not a new car, it is a new car for me!!!
The chrome on the outside of the car was smudged because it was wiped with a wet rag and not dried off.

To be quite honest with you the car needs to be detailed and or clean and it was Not!!!
It was vacuumed and wiped off not acceptable for the rates that I am paying for this car!!!
I told the manager he told me that the city of Riverside will not let them use soap and water to wash the cars then he told me that the car wash was closed but that still did nothing for me purchasing a vehicle that is filthy inside and out!!!
I had to travel 50 miles home and I did not have clear vision on the road.
The exterior of the car is still covered in water hard water spots and I don’t know how nor should I be responsible for removing them.
Where can I go to get them removed
Where I do not have to pay for it!!!

please advise

2022年9月27日
DriveTime Car Sales - Riverside ロゴ

DriveTime Car Sales - Riverside からの回答

Hello Sherry,

Thank you for taking the time to leave a review and bringing this to our attention. We are deeply sorry if the vehicle you recently purchased from us was not presentable upon purchase.

Please know that all DriveTime vehicles go through an inspection, where they are detailed before transporting them to our sales lots. We would also like to note that most dealerships that do not have a detailing location onsite will have a mobile detailer routinely come in for any necessary touch-ups.

In addition to these coverages, we have a 5-day Vehicle Return Policy (VRP), which allows our customers time to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, the vehicle can be returned within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays).

We are sorry if the cleanliness of the vehicle you purchased was not up to DriveTime standards and left you feeling dissatisfied. Please reach out to our Customer Relations team at (888) 290-0148, and a team member will be glad to assist.

Kindly,

DriveTime Customer Relations

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