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DriveTime Car Sales - Taylorレビュー 

47
TrustScore 5段階評価の4

4.1

10725 Telegraph Rd, 48180 Taylor, MI, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

The staff was very friendly and welcoming that's important to me when purchasing a car. The buying process a lil lengthy for me but not to bad given that I got there at 7pm and they closed a 8pm. The... もっと見る

5つ星のうち5の評価

DriveTime was great and the employees were so helpful. I want to Thank my salesman, Tyler and the manager, not sure of his name but they called him, V. Incredible crew. Everyone was professional and h... もっと見る

5つ星のうち5の評価

Had the best experience ever at the Taylor, MI location. Ted Baggett Jr. is a great salesman very patient and got me driving out of there. That location is great all the staff were friendly and worked... もっと見る

5つ星のうち5の評価

Awesome job, Aaron Dietrich! I felt comfortable during the whole purchase experience. There was no pressure and all of my questions were answered. I am glad I chose DriveTime!

企業が回答しました


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Taylor について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 10725 Telegraph Rd, 48180, Taylor, MI, 米国

  • 13132033065
Promotion box for DriveTime Car Sales - Taylor

Discover DriveTime

Shop every car with your personalized terms!

4.1

ほぼ満足

TrustScore 5段階評価の4

47件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(47)

過去12か月のレビュー数: 3,398

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Did the application online and was…

Did the application online and was approved. I pick out my card The car note was $345.00 a month. set up a appointment and drove all the way to the location on telegraph. Once a arrived they ran my credit again after I gave them the print out showing my approval status. Once I arrived the payment double and I was told I needed a cosigner. Left and went down the street and brought a car keeper and a lower car payment, with no cosigner. sorry but not sorry. The advertising is a lie.

2023年12月26日
自発的なレビュー
DriveTime Car Sales - Taylor ロゴ

DriveTime Car Sales - Taylor からの回答

We appreciate your feedback, Akeysha Morrell. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.

5つ星のうち5の評価

Thank you guys for all your help

Thank you guys for all your help! Cassie Coffee was a big help and got me a great deal ! Thanks

2024年12月5日
自発的なレビュー
DriveTime Car Sales - Taylor ロゴ

DriveTime Car Sales - Taylor からの回答

Hello A.D Da Boss, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち5の評価

I just purchased my car yesterday i…

I just purchased my car yesterday i absolutely love it the process was amazing great customer service

2024年11月29日
DriveTime Car Sales - Taylor ロゴ

DriveTime Car Sales - Taylor からの回答

Hello, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち1の評価

Bad business DriveTime Taylor

I was sold a vehicle that had the check engine light on and faint ticking coming from the hood. Vehicle didn’t have check engine light during test drive on Friday. Next day, I paid my down payment got insurance and did the walk through before taking the vehicle, I noticed the check engine light during the walk through. Sales person advises they can’t sell me the car with the check engine light present, but the transaction was done so they did sell me a car with the check engine light present. They took the vehicle to the shop and told me they would call me Monday. Never received a call Monday and when I called in I was told vehicle wouldn’t be ready til end of week with no accommodation. I asked for my refund and still haven’t received my refund. I’ve been told multiple times that my money should be in my bank account, when I speak wit my banking institution, there’s no money pending. It’s been over a week and I’ve still yet to receive my refund. I’ve gotten my lawyer involved. If it was going to take some time for me to get my refund, just say that but through the entire experience after paying my down payment I was treated like they didnt want my business or as if It’s not their problem anymore. Do better!

2024年10月11日
自発的なレビュー
DriveTime Car Sales - Taylor ロゴ

DriveTime Car Sales - Taylor からの回答

Thank you for providing us with your feedback regarding your experience with our Taylor location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

5つ星のうち5の評価
DriveTime Car Sales - Taylor ロゴ

DriveTime Car Sales - Taylor からの回答

Thank you for sharing your feedback with us, Carmina Owens.
We're thrilled to know you had a positive buying experience with Cassie at our Taylor DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

5つ星のうち5の評価

Kayla was great help with getting me a…

Kayla was great help with getting me a new car!! Made the process smooth and easy. Would definitely recommend.

2024年9月20日
自発的なレビュー
DriveTime Car Sales - Taylor ロゴ

DriveTime Car Sales - Taylor からの回答

We're grateful to have you as a valued DriveTime customer. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

My Experience at Drive time was great.

My Experience at Drive time was great.
Kayla was really nice and the process was quick.

2024年9月16日
自発的なレビュー
DriveTime Car Sales - Taylor ロゴ

DriveTime Car Sales - Taylor からの回答

Thank you for taking the time to leave a review, Dashawn! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

5つ星のうち1の評価

If you want to buy a car from this…

If you want to buy a car from this company , please be very careful. For me ,l had a bad experience with the one in Telegraph road in Taylor, Michigan. I deposited $5000 but it was not reflected in my in final calculations. As the contract was been drawn one the workers was parading around the show room with a gun. That scared me that l was intimidated. I complained to the finance company but the person l complained to said there is nothing he could do. Becareful if you do decide to do business with this company.

2024年8月3日
自発的なレビュー
DriveTime Car Sales - Taylor ロゴ

DriveTime Car Sales - Taylor からの回答

Thank you for providing us with your feedback regarding your experience with our Taylor location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

5つ星のうち5の評価

I just want to say thank you Ted and…

I just want to say thank you Ted and Val for getting me through this process. I love you guys attitude, I love how you guys took care of me right away . So thank you!!!! I love my car ❤️, it’s the best fit for me. Thank you again for all y’all help.

2024年6月26日
自発的なレビュー
5つ星のうち5の評価

Taylor, MI is the best

Had the best experience ever at the Taylor, MI location. Ted Baggett Jr. is a great salesman very patient and got me driving out of there. That location is great all the staff were friendly and worked together as a team.

2024年6月22日
自発的なレビュー
5つ星のうち5の評価

Drive time was awesome super helpful

Drive time was awesome super helpful. Rob took great care of me and it didn’t take long he was patient and explained everything clearly. If I had to do it again I would wish i would’ve known about this place sooner! I’ll refer everyone there. Thanks again

2024年6月5日
自発的なレビュー
5つ星のうち1の評価

Please I begging people do not buy a…

Please I begging people do not buy a car from this place this is the worst thing I could ever due this car has been nothing but a headache please don’t do it think twice go to right way auto cause the car I have it been in the shop numerous times and as I write this post it in the shop now and they trying to charge me for the repair the warranty company silver rock is also the worst I’ve only owed the car for 2 months please don’t do it so if you live in or around Taylor Mi or at any drive and the fiancé company a joke the worst ever pleas don’t do it.

2024年3月9日
自発的なレビュー
DriveTime Car Sales - Taylor ロゴ

DriveTime Car Sales - Taylor からの回答

Thank you for leaving your review, Brian. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

Robert Kirk at the Taylor, Mi location

Robert Kirk at the Taylor, Mi location was awesome. I was getting myself a car for my 65th Birthday and he remembered that. He was very professional and very helpful. I will recommend Drive Time and Robert to people I know are looking for cars. Thanks Robert. I am already in love with "Moby."

2024年3月29日
自発的なレビュー
5つ星のうち3の評価

Great people, DO NOT BUY THE WARRANTY!

Great people to work with. My only complaint is that I was sold a vehicle warranty and told it was bumper to bumper when it is actually an 'Inclusive' warranty that is basically USELESS! I need work done now and had to cancel my warranty contract to get the money back because they don't cover crap. IT IS NOT BUMPER TO BUMPER...IT IS A CRAP WARRANTY! $3950 and it is crap!

2023年4月21日
自発的なレビュー
DriveTime Car Sales - Taylor ロゴ

DriveTime Car Sales - Taylor からの回答

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

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