I keep asking these fools to unsuspend my card and they’re ignoring me for 5/6 months I can’t use the card outside to tap or pay I can only send and receive even though . I have o pending charge on th... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have been transacting with the company for a long time now and I am very happy with their services. Their customer service is excellent, always friendly and patient and sounds happy to help, just li... もっと見る
企業が回答しました
I had an issue with sending a family member money due to a problem with their bank account. DT & T promptly contacted me to offer multiple solutions and resolved everything very quickly. I was very im... もっと見る
企業が回答しました
My account gets credited under seconds and instant completion of orders as compared to others who take weeks to complete orders. I am extremely pleased with the reward as well- it motivates me to s... もっと見る
企業が回答しました
企業情報
当該企業による記述
DT & T Corporation allows seamless movement of clients’ money around the world securely and safely while guaranteeing peace of mind.
連絡先
Level 8, 1 Canada Square, London, E14 5AA, London, 英国
- 0800 781 4824
- Support@dttcl.com
- www.dttcl.com
4.5
優良
2652件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service delivered on time and…
Excellent service delivered on time and very easy to access. The app is easy to navigate and easy to access.
2026年2月28日
DT&T からの回答
Thank you so much for your wonderful feedback. We are delighted to hear that you found our service excellent, timely, and easy to access. It is great to know the app is user friendly and simple to navigate. We truly appreciate your support and look forward to serving you always.
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T and looking forward to serving you always.
Very reliable and efficient,I…
Very reliable and efficient,I recommend…
Very reliable and efficient,I recommend it to anyone looking for a reliable way of sending money to their loved ones,very reliable and fast,customer service polite and helpful,I have now been using dt&to for years,they get better
2026年1月27日
自発的なレビュー
DT&T からの回答
Thank you so much for your continued trust and for sharing such a wonderful review! We’re truly grateful for your loyalty over the years and are delighted to hear that you find DT&T reliable, fast, and efficient. Your kind words about our customer service mean a lot to us, and we are committed to getting better every day. Thank you for recommending us we truly value you!
Excellent experience.
2026年2月3日
自発的なレビュー
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T and looking forward to serving you always.
Good customer service
Good customer service, excellent management skills, and above all trustworthiness.
2026年1月31日
DT&T からの回答
Thank you for your kind words! We truly appreciate your feedback and are delighted to know you value our customer service, management skills, and trustworthiness. Your support means a lot to us, and we look forward to serving you again.
DT&T からの回答
Thank you for your feedback and for sharing your experience. We are glad to hear you’ve had a great experience overall and that your remittances are usually quick. On occasions where there are delays, these are often due to necessary processing or verification checks to ensure secure transactions. We appreciate your understanding and your continued trust in our services. Please feel free to reach out anytime if you need assistance.
Quick and efficient service
Quick and efficient service. Hardly any problems with transfers.
Timely responses, including ‘callbacks’ by customer service team to resolve issues.
2025年12月31日
DT&T からの回答
Thank you for your kind feedback! We are delighted to hear that you had a quick and efficient experience with our services and that transfers have been smooth. Our customer service team works hard to provide timely responses and follow-up callbacks to ensure issues are resolved promptly, so it is great to know this made a positive difference for you. We truly appreciate your support and look forward to continuing to serve you.
Your commission is too high
Your commission is too high
There are other agencies that don’t charge commission at all and their rates are still similar to yours.
Please review your practice to see if you can do anything about it.
Thank you.
2025年12月31日
DT&T からの回答
Thank you for your feedback. We truly appreciate your honesty.
We understand your concern about commission, and we would like to assure you that our rates are structured to reflect the quality of service, reliability, and end-to-end support we provide to our customers. This includes personalized assistance, transparency, and consistent service delivery. That said, your feedback is important to us and has been noted. We are always reviewing our processes and pricing to ensure we remain competitive while maintaining high service standards. Thank you again for your input, and we hope to continue serving you better.
Services has been fast and reliable and…
Services has been fast and reliable and you value your customers by giving rewards.
2025年12月31日
DT&T からの回答
Thank you for your kind review. We are delighted to hear that you found our services fast and reliable, and that you appreciate the rewards we offer. Your satisfaction means a lot to us, and we will continue working to provide you with the best possible experience. We truly value your support.
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Fast and good service
2025年12月29日
自発的なレビュー
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
I had an accident whilst holidaying and…
I had an accident whilst holidaying and my phone was completely damaged. I acquured a new phone but unable to log on unto DT&T app to make transfers. I emailed DT&T support services. I was surprised to receive a call from them and the issue was successfully resolved.
I am extremely pleased with their service provisions and for someone to have taken the time to call me out of working hours to provide the urgent required assistance. I will highly recommend DT&T to anyone.
2025年12月23日
自発的なレビュー
DT&T からの回答
Thank you very much for taking the time to share your experience with us. We are truly sorry to hear about the accident and the inconvenience caused by the damage to your phone, but we are delighted that our support team was able to assist you promptly and resolve the issue. At DT&T, we always strive to go the extra mile to ensure our customers receive timely and reliable support, even outside regular working hours when the situation is urgent. Your kind words and recommendation mean a great deal to us and motivate our team to continue delivering excellent service.
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Am just happy with the service and the…
Am just happy with the service and the app is great
2025年11月30日
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T and looking forward to serving you always.
The service is quite good
The service is quite good, very helpful staff especially Elizabeth. I will recommend the service for future customers.
2025年11月28日
自発的なレビュー
DT&T からの回答
Thank you for the review! We're delighted to hear you had an amazing experience with our customer service team. Your feedback is truly appreciated, and we look forward to serving you again and all that you will recommend to us. Thank you for choosing DT&T!
Every time I have an incoming found I…
Every time I have an incoming found I have to wait for it to be released by somebody and if is made after 5pm is not done till next day after 9am, or even when I get money from work I need to provide proof of that and if I’m not able to do it the transfer will be cancelled, is not a single time when is not like that all the time even when I do transfer is a waiting game or I need to call them, when you have a high-street bank account is not like this, is instant or few seconds not hours or days like DT&T, very frustrating and not to say that you can’t do much more, is no satisfaction in or any other way from them to do anything or to add the card on your Apple Pay or google pay, they will say that it will be sent to relevant team which is waiting game again, if you ask for why it will turn around and say that is the regulation, well is not true cause I have account with revolut or wise and is instant in the account or when you send it, I’m not asking for anything in return just make it happen not to wait as my satisfaction is very low
2025年11月25日
自発的なレビュー
DT&T からの回答
Thank you for taking the time to share your feedback with us. We understand how frustrating it can be to experience delays when sending or receiving funds, and we are truly sorry for the inconvenience this has been causing. As a fully regulated financial institution, we are required to carry out certain security and compliance checks on every transaction. These reviews are not designed to inconvenience our customers, but to ensure that every transfer is safe, compliant, and aligned with strict regulatory standards. This means that some transactions especially those received and requiring additional verification may take a little longer to process. We also understand your concerns regarding features such as Apple Pay/Google Pay and the overall speed of transfers. While different financial service providers operate under different regulatory frameworks, we are continually working to improve our systems and enhance our customer experience. Your feedback is extremely valuable and has been shared with the relevant team. We sincerely appreciate your patience and your continued trust in our services.
Awesome Services
My account gets credited under seconds and instant completion of orders as compared to others who take weeks to complete orders. I am extremely pleased with the reward as well- it motivates me to send more money across. The app is also easy to maneuver. The customer service too is very professional always at hand
when needed. Keep the greatest services going 👌
2025年10月31日
DT&T からの回答
Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying our fast transactions, rewarding experience, and user-friendly app. It’s great to know our customer service team has been there for you whenever needed. Your kind words truly motivate us to keep delivering the best service possible. We appreciate your continued support and look forward to serving you again soon!
Very good customer service and always reliable 👏
Always reliable, never had issues since 20 years of using DT&T
2025年10月31日
DT&T からの回答
Thank you so much for your continued trust and loyalty over the past 20 years! We truly appreciate your support and are delighted to know you have always had a positive experience with DT&T. We look forward to serving you for many more years to come.
Fast and efficient customer service
2025年10月31日
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
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