My account gets credited under seconds and instant completion of orders as compared to others who take weeks to complete orders. I am extremely pleased with the reward as well- it motivates me to s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have been transacting with the company for a long time now and I am very happy with their services. Their customer service is excellent, always friendly and patient and sounds happy to help, just li... もっと見る
企業が回答しました
I had an issue with sending a family member money due to a problem with their bank account. DT & T promptly contacted me to offer multiple solutions and resolved everything very quickly. I was very im... もっと見る
企業が回答しました
I had an accident whilst holidaying and my phone was completely damaged. I acquured a new phone but unable to log on unto DT&T app to make transfers. I emailed DT&T support services. I was surprised... もっと見る
企業が回答しました
企業情報
当該企業による記述
DT & T Corporation allows seamless movement of clients’ money around the world securely and safely while guaranteeing peace of mind.
連絡先
Level 8, 1 Canada Square, London, E14 5AA, London, 英国
- 0800 781 4824
- Support@dttcl.com
- www.dttcl.com
4.6
優良
2655件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I stopped using DT&T because of the…
I stopped using DT&T because of the rate you offer but I am happy with the rate now
2024年6月6日
DT&T からの回答
Thank you for your positive review! We are delighted to hear you are happy with our rates now. We appreciate your support and look forward to serve you. Thank you for choosing us.
There was a technical difficulty in…
There was a technical difficulty in transferring money for my boyfriend. I had no groceries at home or clean water for 2 days because of what ? And then in the end I didn’t get any compensation or anything just a sorry excuse of an apology 0/10. Might just close the account, because why does it take so long to send and receive money what a joke
2024年6月3日
DT&T からの回答
Thank you for your feedback. We apologize for any inconvenience caused. We will ensure that our customer success team contacts you soon to provide further assistance.
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
Sterling customer service
Had a great experience with the folks at DT& T. I sent them an email to query a transaction id initiated on the app. Not only was their response super fast; it was courteous and warm hearted too. I can’t thank the lady who took my call enough,. The icing on the cake was that my request had already been carried out and I had been looking in the wrong place for verification. Sterling company! Thank you E! You know who you are!
2024年5月28日
自発的なレビュー
DT&T からの回答
Thank you for your kind review! We're happy to hear that you were pleased with our service and staff! Our support team does their best always to ensure that our customers are well served and satisfied to their expectations. We're happy to hear that you are pleased with everything. Thank you for choosing DT&T always.
Require Too Much Personal Information
Sent high-resolution photos direct from my phone of my passport and a UK Bank statement. They now request another form of ID and another proof of address.
Never had this with another bank or finance app from the Play Store.
They also ask for a minimum of FIVE personal questions to be answered from a list of TWENTY. Imagine if they had a data breach.
2024年5月25日
自発的なレビュー
DT&T からの回答
Thank you for your review. Kindly send us your contact details (email address) to support@dttcl.com. This will help us reach out to you and discuss further regarding any issue you are facing on your end and assist further.
Esther at Dt and was very patience and…
Esther at Dt and was very patience and went the extra mile to ensure excellent service....I will definitely use this service again.Thank you!
2024年5月25日
自発的なレビュー
DT&T からの回答
Thank you for your review! We're happy to hear that you like our service and staff! Our support team does their best always to ensure that our customers are well served and satisfied with our services. We're happy to hear that you are pleased with them. Thank you for choosing DT&T always.
My experience is mostly the convenience…
My experience is mostly the convenience and fast processing of transactions. I could do remittances at any time 24 hours a day with a considerably lower rate of commission charges. Am also inclined to think that the exchange rates are competitive in comparison.
2024年5月17日
自発的なレビュー
DT&T からの回答
Thank you so much for sharing your positive experience with us! Ensuring a smooth, hassle-free services with competitive rates experience for our users is always our priority.We thank you for choosing us to be your service provider.
I'm sure DT&T does understand how…
I'm sure DT&T does understand how valuable "Risper" is to the company in terms of seriously helping the customers, She knows what she's doing. I got very much impressed by the way she handled my precarious situation and really brought it to a happy conclusions on both sides. More grease to your elbow "Risper".
2024年5月14日
自発的なレビュー
DT&T からの回答
Thank you for your review! We're happy to hear that you like our service and staff! Our support team does their best always to ensure that our customers are well served and satisfied with our services. We're happy to hear that you are pleased with them. Thank you for choosing DT&T.
Good customer services
Good customer services. When l was struggling to log in due to some changes in the app. I was guided on how to get back into my account. I was pleased with the whole experience.
2024年5月13日
DT&T からの回答
Thank you so much for sharing your positive experience with us! We are delighted to hear that our customer service team was able to assist you effectively during your login issue. Ensuring a smooth and hassle-free experience for our users is always our priority. If you ever need further assistance in the future please, please don't hesitate to reach out. Thank you for choosing us.
promt response to call and email
2024年5月7日
DT&T からの回答
Thank you for your positive review! We are delighted to hear about your experience. Looking forward to serving you again.
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
This bank is extremely good never have…
This bank is extremely good never have any issues apart from recently I have had payments from family but they keep going on hold. Not sure if there is a issue there side I will happily change to 5 starts but since yesterday I’ve had no access to any of my payments not sure if someone can help me as I’d be extremely grateful as calls aren’t working messenger and emails aren’t being responded to
2024年4月11日
自発的なレビュー
DT&T からの回答
Thank you for your review. As a regulated company, we prioritize security by reviewing all our customers transactions. Once the department involved completes the review, You will be notified immediately. We kindly ask for your patience and understanding. Thank you for choosing us.
Just excellent for me
2024年4月7日
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
I'm really satisfied with Dt&t
I'm really satisfied with Dt&t. it was so fast to send money
And in good rates
2024年4月2日
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
DT&T からの回答
Thank you for your feedback! We wish to inform you that, DT&T is a regulated company, a firm decision was made to terminate our business association with you. Which an email was sent to inform you during this action. We wish you best of luck.
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
The staff is great
The staff is great, always do their best to assist whenever I call. However, you should work better on money transfer. Severally, we had our money returned back to our bank when it ought to be received by the recipient at the home. Also the friend that introduced me was surprised hearing that it is impossible to use debit card because that’s what he has being using. Generally, there is always difficulty to transfer. The teceipient at home did not receive the money on time.
2024年2月29日
DT&T からの回答
Thank you for your feedback, we appreciate your positive comments about our staff. We apologize for the funds transfer issues. Regarding the debit card concerns, kindly note our current system only accept bank cards with 16 digits, not 20 digits. Please be assured that your security is our top priority inline with commitment, as we do not use third - party card funding to prioritize your safety. Thank you for your understanding and continued support as we work towards providing you with an enhanced and reliable service.
Excellent service
Excellent service, excellent customer service always there to help, good rates and low transfer fees. Best money transfer service
2024年3月4日
DT&T からの回答
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
Very safe and very easy to use !!!
2024年3月3日
DT&T からの回答
Thank you for your feedback! We are delighted to hear you had an effortless experience with us. Your satisfaction is our top priority and we look forward to serving you always.
I've logged a complaint about poor…
I've logged a complaint about poor customer service and attitude regarding people I have spoken to no update has been provided it's the 15th day of having the complaint logged. When I call for an update in advised the team will get back to you no one does. At this point in time I would not recommend them. If no response is given by the end of today I'm well within my right to refer this to the Financial Ombudsman Service.
2024年2月3日
自発的なレビュー
DT&T からの回答
Thank you for your feedback! The matter in question has already been escalated to the department involved. Be rest assured that you will be contacted as soon as possible.
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