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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Warning – Scam Experience with ITCA I paid 165 EUR for an international driving permit from ITCA. After payment: They changed the validity from 10 years to 5 years They requested extra fees (1... もっず芋る

5぀星のうち1の評䟡

AVOID THIS COMPANY! I paid for their guaranteed "15-30 minute URGENT processing." Their policy states they offer weekend service if you pay the fee and call their WhatsApp. I did exactly that on Su... もっず芋る

5぀星のうち5の評䟡

I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

A friend had used this service during our last trip to Spain and I was pleasantly surprised how effortless the process was for him. Hence, I decided to give this a shot for our upcoming US trip and... もっず芋る

䌁業情報

  1. 免蚱センタヌ

さたざたな倖郚゜ヌスから提䟛された情報

ITCA is authorized to issue the International Driver's License, also called International Driving Permit (IDP),. All nationals can apply now for the International Driver's License using any laptop or smartphone. Official price 26.99$, free & expres...


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3.3

たあたあ

TrustScore 5段階評䟡の3.5

205件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 25に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

Warning

Warning – Scam Experience with ITCA
I paid 165 EUR for an international driving permit from ITCA.
After payment:
They changed the validity from 10 years to 5 years
They requested extra fees (14 EUR) via a suspicious Jotform link
They refused to ship unless I paid more
They ignored all my messages and refund requests
This is clearly misleading and possibly fraudulent.
Do NOT trust this company.

2026幎3月22日
自発的なレビュヌ
5぀星のうち1の評䟡

AVOID THIS COMPANY

AVOID THIS COMPANY! I paid for their guaranteed "15-30 minute URGENT processing." Their policy states they offer weekend service if you pay the fee and call their WhatsApp. I did exactly that on Sunday, but nobody answered.

On Monday morning, they missed the 30-minute window again. After trying to contact them for 2 hours with zero response, I officially cancelled my order at 12:15 PM and used a competitor (who for half price delivered in under an hour). ITCA completely ignored my cancellation and emailed the useless document at 4:16 PM—long after my car rental office closed! Now they refuse a full refund for a service they failed to provide. Save your money!

2026幎3月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Unuseful documents (only translation)

Anyone can do the same thing this fake company is doing at home. They are a fake company — they just print IDs themselves.”

2026幎1月15日
自発的なレビュヌ
ITCA Association ロゎ

ITCA Association からの回答

Hi Sir, we’re sorry to hear that you feel this way. However, we would like to clarify that our organisation provides an International Driving Permit translation booklet and digital permit based on the valid driving license submitted by the applicant. The document is issued only after verification of the applicant’s details and supporting documents.

Our service is designed to help travelers carry a multi-language translation of their domestic driving license, which can assist when driving or renting a vehicle abroad. The format and contents of the booklet follow internationally recognized conventions used for IDP translations.

We understand that there can sometimes be confusion regarding the purpose of an International Driving Permit, and we always encourage customers to review the information provided on our website before applying.

If you have any specific concerns about your order or experience, please feel free to contact our support team directly at support@e-itca.org and we will be happy to assist you.

5぀星のうち3の評䟡

Buyer beware of risks

After several attempts to contact the company and leaving a 1-star review here, they did finally respond and offer to provide the permit. I requested a refund instead and they immediately initiated the process, which was appreciated, thus the edit to this review. While I commend them for processing the refund, I'm dissatisfied with the lack of clarity surrounding their "association", ".org" and finally, legal status of the documents they are selling.

A few things for future customers to consider, which ITCA does not clearly outline on their site:

*You MUST obtain an international driving permit in the country in which your driving license was issued. For example, if you have a US license, you can only request an international permit IN the US and there are only two legal entities providing those: AAA, AATA. If you have a French driving license, you may only request an international permit through the ANTS online portal.

**All other companies claiming to be "official" are in fact NOT and you run the risk of having overseas driving privileges declared illegal or having rental car contracts declined.

Hope this helps clarify the process for others and I encourage ITCA to be more forthright in their claims.

2026幎2月17日
自発的なレビュヌ
ITCA Association ロゎ

ITCA Association からの回答

Hi Nicole,

Thank you for acknowledging that the refund was promptly initiated. We appreciate the opportunity to address your concerns and clarify a few important points for readers.

First, we would like to clarify that our website does not claim that we are a government authority or a legally designated issuer of International Driving Permits. In multiple places across our website — including our Terms & Conditions, FAQ section, and disclaimer pages — we clearly state that our service provides a translation and travel document service based on the domestic driving license submitted by the applicant.

Our website also explains that the document we provide is a multi-language translation booklet and digital permit intended to help travelers present their driving information in different languages when traveling abroad. At no point do we represent ourselves as a government body or claim to replace permits issued by official authorities in a customer’s home country.

Regarding the points you mentioned:

• Our website states that customers should always check local regulations and requirements in their destination country before driving.
• We also explain that official government-issued permits may be required in certain jurisdictions, depending on local laws and enforcement.
• The purpose of our document is to provide a convenient translation format for travelers, which many international visitors find helpful when communicating driving credentials across language barriers.

We understand that there can sometimes be confusion globally regarding the difference between government-issued permits and translation-based travel documents, which is why we provide detailed disclaimers and informational sections on our website for transparency.

We appreciate your feedback regarding clarity and will continue working to make this information even more visible to customers so they can make fully informed decisions before applying.

Thank you again for your feedback.

5぀星のうち5の評䟡

Excellent experience

I had an excellent experience with ITCA!

I initially applied for my IDP through another company, but they completely missed their promised delivery date, provided no proper tracking, and gave slow responses with little support. Because of their delay, I was left with very little time before my trip.

Needing urgent help, I chose ITCA’s express delivery to India and informed them about my tight deadline. They quickly prioritized my request, kept me updated at every stage, and provided accurate courier tracking information. I received my International Driving Permit within just 4 days — perfectly timed for my travel plans!

The process was smooth, fast, and transparent. Truly appreciate their efficiency and professionalism. Highly recommend ITCA to anyone looking for a reliable and hassle-free IDP service!

2025幎10月7日
自発的なレビュヌ
5぀星のうち5の評䟡

The service is excellent

The service is excellent: they send all documentation through DHL, and everything arrives on time and in perfect condition. Their attention is truly personalized; in my case, I experienced a robbery while traveling and inquired about replacing my license. Catrina was the one who assisted me every step of the way. She did an outstanding job following up on my case until I recovered my documentation. I’d like to extend a special congratulations to her! The ITCA team works very well.

2025幎9月25日
自発的なレビュヌ
5぀星のうち3の評䟡

Required IDP was not provided and i coudnt use the 1948 version in Vietnam

I went on vacation to Vietnam and was planning to go on 3 week roadtrip to north Vietnam.I applied for IDP for Vietnam where 1968 version is needed along with license.They sent me 1949 version,unfortunately i have to cancel my ride plans as they denied to give me the 1968 version of IDP.After returning home, they contacted me and refunded the money.

2025幎1月5日
自発的なレビュヌ
ITCA Association ロゎ

ITCA Association からの回答

Hi Rohit, thanks for sharing the GRN. India has not signed the 1968 Vienna Convention on Road Traffic, which is one of the key agreements that governs the issuance and recognition of International Driving Permits (IDPs) in many countries. However, India is a signatory to the 1949 Geneva Convention on Road Traffic, which also allows for the issuance of IDPs.

1949 IDPs: India's IDPs are issued under the provisions of the 1949 Geneva Convention. These are recognized in countries that are party to the 1949 agreement but may not be valid in countries that exclusively follow the 1968 Vienna Convention.

1968 IDPs: Many countries that adhere strictly to the 1968 Vienna Convention may not accept IDPs issued under the 1949 agreement. Travelers from India might face challenges in these countries unless they obtain a local driving license or alternative documentation.

We are sorry for the experience you had, however, please note that we want to make sure that we are issuing documents that hold validity according to UN conventions.

5぀星のうち1の評䟡

Unresponsive, uncoordinated, misleading and none of their contact nos. work.

I would recommend not using this service, they are unresponsive and not a UK registered company.

I had an issue while filing my application, which I had highlighted immediately after filing, for which more than half a dozen mails were exchanged over the course of 3 days but failed to find a swift resolution, Steve wrote back from UK understanding the issue fairly, while their team was to follow up but failed to understand or look into the details carefully, and my application has been left hanging ever since. They are fairly uncoordinated, there is no sense of urgency and none of their contact nos. work. These contact nos. provided on their website are with UK codes while this organisation is registered as Strong Emlak LTD. In Turkey VAT NO TR-7690748865

​They are conducting printing and shipping by three companies:
. Mr Steve Brwon in the UK.
. Moayed AL MOMTAZ LTD. Co. in Turkey.
. Gaurang Thakkar Co. in Malaysia.
. Reliance Borneo Global SND BHD. CO. in India.

There is no accountability on their part,
I would recommend not using this service.

2024幎11月25日
自発的なレビュヌ
ITCA Association ロゎ

ITCA Association からの回答

Hello Sir, as you are not responding on the emails we sent, we have initiated a refund. We truly apologise for all the inconvenience you had to face and we will work on improving our service to assist you in a much better way in future. Thank you.

5぀星のうち1の評䟡

A fuir


Incapable d'écrire une adresse correctement et incapable de changer de moyens d'envois.
Service client déplorable qui se permet d'infantiliser ses clients.
Bilan j'ai perdu 170€ .....

C'est bien ce que je disais, grosse arnaque.
Il suffit de lire leur réponse :
- je ne parle pas anglais.
- et je dois contacter moi même DHL, alors que j'ai payé un service. La blague le client qui s'occupe de son envoi, si vous voulez je peux imprimer le permis aussi 😂😂😂.

Rendez moi mon argent s'il vous plaît.

2024幎6月27日
自発的なレビュヌ
ITCA Association ロゎ

ITCA Association からの回答

Dear trust pilot,this customer should write to DHL not to us, he don't speak English.
It is the DHL not us, no idea why you wrote this comment on us, you're supposed to contact DHL not us here !!!!!!!!!!!!!!!!!!!!!!!

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