Despite me being a very difficult customer Bryan Lamport was very patient with me and made sure I got the figures I wanted. He was very helpful and guided me through the process quickly and efficientl... もっと見る
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We have recently entered into a long term contract brokered for us by Bryan and Dan of ECBS. They simply could not do enough, I know I was a difficult to please customer from past experiences with ene... もっと見る
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It's great to only deal with one representative who kept me updated at every step of the process in a friendly yet professional manner - Thanks David :) Prices are completely transparent, and... もっと見る
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Lauren Jarvis at ECBS was absolutely fantastic in helping us find a much better energy deal. She was friendly, professional, and made the whole process simple and stress-free. Lauren took the time to... もっと見る
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企業情報
当該企業による記述
At ECBS, we're more than just an energy broker; we're your dedicated partner in navigating the complexities of the energy market. We offer a comprehensive suite of services, from energy procurement and management to renewable energy solutions and compliance. Our tailored approach ensures that your business receives a solution that is not only cost-effective but also aligns with your sustainability goals. As a self-regulated consultancy and a member of the Ombudsman's ADR scheme, we are committed to transparency and building lasting relationships with our clients.
Your Trusted Partner in Energy Management
当該企業による記述

- Smarter Energy Decisions, Measurable Results.
- ECBS is a forward-thinking energy consultancy dedicated to helping UK businesses achieve their energy and sustainability goals. We leverage our market expertise to provide innovative solutions in energy procurement, management, and renewables. Our goal is to empower your business with the insights and strategies needed to reduce costs, enhance efficiency, and transition to a greener future. We pride ourselves on our transparent and client-focused approach.
連絡先
7-9 Blue Sky Way, NE31 2EQ, Hebburn, 英国
- 0191 6913970
- info@ecbs.co.uk
- www.ecbusinesssolutions.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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Jordan Stewart provided excellent customer service
Jordan (and Donna) provided exceptional customer service. I was in constant correspondence with them throughout the process of arranging our utilities and felt confident that I was being provided with thorough information. Every stage was explained well.

ECBS からの回答
Zane Chandra
Zane Chandra supported us with a claim for CCL, I found Zane to be knowledgeable of the industry and honest and professional in his approach in supporting us.

ECBS からの回答
Levi contacted us a few weeks ago about…
Levi contacted us a few weeks ago about our energy contracts. He has been really helpful and patient with us. I will definitely recommend him to other organisations we know.

ECBS からの回答
Genuinely Helpful.
Genuinely Helpful.
I dealt with Kurt Metcalfe and he was extremely helpful. I HATE sales calls (like most people) but he never came across that way. Seemed genuinely helpful and transparent about what we were getting. Not pushing at all and I really appreciated that. Others could learn from his approach to sales. The process was really simple and straightforward. Thank you.

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Waste of time
Rude conversations with an idiot called John. I'd agree with most of the information online that this is considered spam as they use outdated online information to make it sound as though they've been given permission to act. Absolute waste of time, every time he calls.

ECBS からの回答
levi was very helpful and pleasant to…
levi was very helpful and pleasant to speak with and explained what was asked also easy to contact

ECBS からの回答
Very professional company
Very professional company, dealt with all matters relating to sourcing a new energy supplier with efficiency and kept me informed throughout the process was extremely pleased with Ross Berkley The Business Energy Specialist who managed to release me from my previous contract with ease and kept me informed at all times and was very courteous throughout, would highly recommend this company .

ECBS からの回答
a pleasure to deal with
In amongst the continuous calls for our energy renewal Declan rose above the crowd with his chirpy outlook and postive attitude. He inspired confidence with the information given and insight to how world energy news impacted on prices in the past and for the future.
A pleasure to talk to. Thankyou

ECBS からの回答
Fantastic Service and Advise from Declan Strong
Fabulous company to deal with and Declan Strong in particular needs a big THANK YOU. He needs more than five stars for all his effort, time and lots of patience that he has given me and the company I work for over the last few months. How he has put up with me rambling on and on about numerous issues we had with our current energy supplier and now previous brokers I will never know. We have recently had our fingers burnt by brokers and suppliers, but Declan has regained our trust in the world of energy that there are good guys out there. Our current supplier owed us a lot of money and we had failed on numerous times to get a refund from this supplier. Declan went above and beyond to prove to our supplier that we did not owing them anything and this week we receive a refund back in our account for over 4K. We do not know how he achieved what others could not previously do, but he achieved a miracle in our eyes. He has been honest and professional from day one and taken on such a large challenge where others have failed. If you want a stress-free life sorting out new or existing business energy contracts, then Declan is your man. We will always be extremely grateful for everything he has done and now would not trust anyone else with our company energy accounts. Thank you, Declan for all the amazing work and determination you gave to us in order to achieve the best result ever. You deserve a medal having to deal with me daily 😊

ECBS からの回答
Positive engagement
Positive engagement from Ross from the outset. Good communication and so far matters are progressing well.
Thank you.

ECBS からの回答
Michael Barnes has been extremely helpful
Michael Barnes has been extremely helpful in securing us a good deal on our electricity. We are a charity and should have been paying 5% not 20% VAT and have paid the climate levy charge which he advised we are exempt from paying. He is now chasing up both of these overpayments for us.

ECBS からの回答
Very Personal Service
The service I receive is so personal and I always feel like I am a special customer.
Paula Nellist is absolutely second to none and understands our business always helping to smooth out any issues which crop up. I am very happy with energy supply and would highly recommend ECBS

ECBS からの回答
Excellent experience!
Excellent experience and great communication with Paula, as always! She is fab! Thank you :)

ECBS からの回答
Highly recommend
Thanks to Nathan , we are geting the service and answers to onging issues with SSE , Would highly recommend ECBS

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Kurt has been extremely helpful and…
Kurt has been extremely helpful and made the whole process of setting up our new provider pain free. He has explained the process every step of the way.

ECBS からの回答
Easy and Best Set Up
We recently took over a new space and got in contact with Kurt Metcalfe at ECBS who helped set up the new account. Kurt was very responsive, knowledgeable, had great communication and helped us get the best rates for our business. Everything seemed quick and easy which took a weight off my shoulders. Would highly recommend ECBS and Kurt!

ECBS からの回答
Have been dealing with Nathan Stockill
Have been dealing with Nathan Stockill, received a cold call initially, which I normally pass off, but Nathan got me to listen and ended up saving us £3000 over three years. Had great communication since and just a great service. I know that I can ring Nathan anytime and get a response immediately. Happy for Nathan to manage our utilities moving forward.

ECBS からの回答
Great service
Great service, James Tomlinson took over our account for electricity last year and has just moved our gas account as well. So far, so good very slick and professional and at least you can talk to them.
The previous company were impossible to contact.

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Great Experience with Rossi
We were contacted by Rossi and despite being very cynical having been burnt in the past, he has been very helpful and talked us through every step.

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