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Eden Mobility - Barnsley レビュー 40

TrustScore 5段階評価の4.5

4.6

Wakefield Road, S71 3TX Barnsley, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited Barnsley branch today. First time visit to any mobility provider. Diane could not have been more helpful, caring, clear and put us both at ease. Diane clearly explained options available and w... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited the Barnsley store with my father for the first time yesterday and was warmly welcomed by Carol. We’d gone to look at wheelchairs as my Dad’s mobility has significantly declined recently.... もっと見る

企業が回答しました

5つ星のうち5の評価

Absolutely amazing staff, talked through my needs before showing a range of mobility scooters available to suit. A Very informative and no pressure sales team.my scooter will be delivered within a wee... もっと見る

企業が回答しました

5つ星のうち5の評価

Very, very happy with the service I received after having a problem with my scooter. Carol has been very helpful sorting things out for me, also thank you to Diane in the Barnsley store for all her he... もっと見る

企業が回答しました


企業情報

  1. モビィティ装置提供業者

当該企業による記述

We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

40件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常1週間以内に回答

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5つ星のうち5の評価

Visited Barnsley branch today

Visited Barnsley branch today. First time visit to any mobility provider. Diane could not have been more helpful, caring, clear and put us both at ease. Diane clearly explained options available and we were extremely satisfied with our purchase. Would highly recommend. Thanks 👍🏼👍🏼 Michelle & Peter

2026年5月26日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you so much, Michelle and Peter, for sharing your experience with us. We’re delighted to hear that your first visit to a mobility provider was such a positive one.

Diane will be over the moon to know how much her help and care meant to you both. She prides herself on creating a calm, reassuring environment, and it’s wonderful to hear that she made everything clear, comfortable, and stress‑free during your visit.

We’re thrilled that you were satisfied with your purchase and felt confident in the options Diane explained. Your recommendation means a great deal to us and to the whole Barnsley team.

Thank you again for taking the time to leave such kind feedback. We look forward to welcoming you back anytime.
Warm regards,
Eden Mobility

5つ星のうち3の評価

Good choice of products

Good choice of products. Unfortunately assistant not very knowledgeable about them.

2026年5月19日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you for your feedback. We’re pleased to hear you found a good choice of products, but we’re sorry to learn that the assistance you received didn’t meet the standard we aim for. Your comments are really helpful, and we’ll make sure they’re passed on so we can improve our product knowledge and support for customers.

If there’s anything you still need or any questions we can help with, we’re always here to assist.
Warm regards,
Eden Mobility

5つ星のうち5の評価

my mum is 92 and struggles with walking…

my mum is 92 and struggles with walking we went to look at mobilty scooters for her, her confidence was at rock bottom, but Carol at the Barnsley store was an absolute angel she spoke to mum and encouraged her to try the scooter taking time to explain everything and how things worked she was gentle with her approach giving mum all the time she needed to gain confidence to try to move about on the scooter, to our surpise mum liked it and decided to get one,thank you Carol your a superstar.

2026年5月9日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you so much for sharing this wonderful experience. Your mum came in with her confidence at rock bottom, and it means the world to hear how beautifully Carol at our Barnsley store supported her. She took the time to speak gently, explain everything clearly, and give your mum all the space she needed to feel safe and confident trying the scooter.

Seeing your mum not only try it, but like it enough to choose one, is truly special. Carol will be over the moon to know she made such a difference.

Thank you for your kind words — she really is a superstar.
Warm regards,
Eden Mobility

5つ星のうち5の評価

Carol was excellent very helpful and…

Carol was excellent very helpful and very knowledgeable.Thankyou

2026年5月9日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you so much for your lovely review. We’re delighted to hear that Carol was so helpful and knowledgeable during your visit. She’ll be thrilled to know her support made such a positive impression.

Thank you again for your kind words.
Warm regards,
Eden Mobility

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Very happy with the help and information provided by Sam in the show room. Looking forward to receiving my new chair.

2026年5月2日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you so much for your lovely review. We’re delighted to hear that Sam took great care of you in the showroom. We hope you love your new chair when it arrives and we’re always here if you need anything else.
Warm regards,
Eden Mobility

5つ星のうち5の評価

Very nice and helpful young lady good…

Very nce and helpful young lady good knowledge on products.

2026年5月4日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you for the positive feedback. We’re pleased to hear she was helpful and well‑informed.
Warm regards,
Eden Mobility

5つ星のうち5の評価

Diane was brilliant with order

Diane was brilliant with order of the products helped me and my mate Sam in the new scooter

2026年3月31日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you so much for your feedback. We’re delighted to hear that Diane was such a great help with your order and supported both you and Sam with the new scooter. Her friendly approach and product knowledge make all the difference, and she’ll be thrilled to know she made your experience a positive one.

We really appreciate you taking the time to share this and look forward to welcoming you again.t
Warm regards,
Eden Mobility

5つ星のうち5の評価

Staff in store great communication very…

Staff in store great communication very help full for my needs would recommend barnsley store

Thank you.

2026年3月26日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you so much for your kind feedback. It’s great to hear that our Barnsley team communicated well and were able to help with everything you needed. We really appreciate your recommendation and hope to welcome you back again soon.
Warm regards,
Eden Mobility

5つ星のうち5の評価

mobility scooter purchase

i went to look for a mobilty scooter and the assistant was very helpful, let me have a test drive and supplied information which allowed me to purchase a scooter

2026年3月21日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you for taking the time to share your experience. We’re delighted to hear that our assistant was able to help, offer a test drive, and provide the information you needed to choose the right mobility scooter. It’s wonderful to know the support you received made your purchase easier and more confident. We truly appreciate your feedback.
Warm regards,
Eden Mobility

5つ星のうち5の評価

I have been to Eden mobility today to…

I have been to Eden mobility today to look for a scooter for myself I couldnt be more pleased Sam was brilliant i wasn't rushed i could have tried eny scooter i wanted she could tell me all about the scooters I would definitely recommend them

2026年3月7日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you so much for sharing your experience. We’re delighted to hear your visit to Eden Mobility went so well. Sam will be thrilled to know how much you appreciated her help. It’s wonderful that you felt relaxed, unrushed, and free to try any scooter you liked, with all the information you needed.

We’re so pleased you left feeling confident and happy, and we truly appreciate your recommendation.
Warm regards,
Eden Mobility

5つ星のうち5の評価

My mum had her scooter pinched

My mum had her scooter pinched. She went to Eden for a replacement they were very understanding and helpful they made her feel relaxed.

2026年3月7日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you for letting us know. We’re so sorry to hear that your mum’s scooter was taken — that must have been incredibly upsetting for her. We’re glad that when she came to Eden, the team were able to put her at ease and help her find a replacement with kindness and understanding.

It’s wonderful to know she felt relaxed and supported during such a stressful time. If there’s ever anything more we can do for her, we’re always here to help.
Warm regards,
Eden Mobility

5つ星のうち5の評価

Absolutely amazing staff

Absolutely amazing staff, talked through my needs before showing a range of mobility scooters available to suit. A Very informative and no pressure sales team.my scooter will be delivered within a week, that's amazing speed. Thank you Eden mobility Barnsley.

2026年2月26日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you for such a fantastic review. It’s great to hear that the team at Eden Mobility Barnsley gave you such an amazing welcome, took the time to understand your needs, and talked you through a range of scooters without any pressure. That kind of clear, informative support makes a huge difference when choosing something as important as a mobility scooter.

The fact that your new scooter will be delivered within a week is brilliant — that’s impressively quick and shows how smoothly everything was handled. Your thanks to the Barnsley team really shines through, and it’s lovely to see how positive the whole experience was for you.
Warm regards,
Eden Mobility

5つ星のうち5の評価

Barnsley branch

Barnsley branch. Carol was very helpful and patient, she is knowledgeable about the products and offered her advice. My mother bought a rollator and is delighted with it.

2026年2月21日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you to the Barnsley branch for the excellent service we received. Carol was incredibly helpful and patient throughout our visit. She clearly knows the products well and offered thoughtful advice that made the whole process much easier.

My mother purchased a rollator and is absolutely delighted with it. We really appreciate the support and professionalism shown.
Warm regards,
Eden Mobility

5つ星のうち5の評価

Excellent customer service

Very, very happy with the service I received after having a problem with my scooter. Carol has been very helpful sorting things out for me, also thank you to Diane in the Barnsley store for all her help too. Would definitely recommend Eden Mobility for their great customer service.Also thank you to Carol for the lovely flowers very much appreciated.

2026年2月20日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you so much for your wonderful feedback. We’re delighted to hear that our team were able to support you so well after the issue with your scooter. Carol will be thrilled to know how much you appreciated her help, and we’re equally pleased that Diane in our Barnsley store made a positive difference too.

We always aim to provide caring, reliable customer service, and it’s lovely to hear that reflected in your experience. The fact that the flowers meant so much to you truly warms our hearts.

Thank you again for your kind words and for recommending Eden Mobility. We’re always here if you need anything in the future.
Warm regards,
Eden Mobility

5つ星のうち1の評価
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Hello, Please accept my apologies, I will ask the team to check the details and request that they give you a call to update you.
Warm regards,
Eden Mobility

5つ星のうち5の評価

Visited the Barnsley store with my…

Visited the Barnsley store with my father for the first time yesterday and was warmly welcomed by Carol. We’d gone to look at wheelchairs as my Dad’s mobility has significantly declined recently. Carol guided us through the choices and let us try out several models, including fitting them in the car.

Carol was lovely with my Dad, helping him get in and out of each wheelchair properly and ensuring he was comfortable. Her expert advice was invaluable and we were delighted to be able to take our purchase away with us.

Thank you for your help Carol, it was much appreciated.

2025年12月23日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you so much for taking the time to share your experience. We’re delighted to hear that your visit to our Barnsley store went so well and that Carol was able to support you and your father with such care and expertise.

Ensuring comfort, confidence, and the right fit is incredibly important when choosing a wheelchair, and it’s wonderful to know that Carol made the process smooth and reassuring for you both. We’ll be sure to pass along your kind words to her — they’ll mean a great deal.

Wishing your father all the best with his new wheelchair, and please don’t hesitate to visit us again if there’s anything more we can help with.

Warm regards,
Eden Mobility

5つ星のうち5の評価

Great customer service

Great customer service. Nothing too much trouble.
The engineer was was very respectful and did a really good job

2025年12月19日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you for your kind feedback. We’re delighted to hear that you received such attentive service and that our engineer carried out the work to a high standard. Your comments are greatly appreciated.
Warm regards,
Eden Mobility

5つ星のうち5の評価

Diane at the Barnsley store was very…

Diane at the Barnsley store was very helpful and friendly and we really appreciated all the advice she gave us.

2025年11月17日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you so much for sharing your experience. We’re delighted to hear that Diane at our Barnsley store was able to help you and provide such friendly, helpful advice. We’ll be sure to pass along your kind words to her—it means a lot to our team to know their efforts are appreciated. We look forward to welcoming you back again soon.
Warm regards,
Eden Mobility

5つ星のうち5の評価

Great friendly service

Fab friendly professional service from Diane (Barnsley store). As always very knowledgeable about the products.

2025年10月31日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

That’s lovely to hear! Diane clearly brings both warmth and expertise to every visit—sounds like she made your experience at the Barnsley store a great one. Thanks for sharing your kind words!
Warm regards,
Eden Mobility

5つ星のうち5の評価

Diane is always helpful and knowledgeable

Diane is always helpful and knowledgeable and helps with my occasional needs

2025年10月27日
自発的なレビュー
Eden Mobility - Barnsley ロゴ

Eden Mobility - Barnsley からの回答

Thank you for your kind feedback. We're delighted to hear that Diane has been able to support you with her helpfulness and expertise. It's always our goal to provide thoughtful and reliable assistance, and your recognition means a great deal.
Warm regards,
Eden Mobility

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