Sam Cooper was very helpful and polite made Us feel relaxed and explained how everything worked to make easier to understand how mobility walker worked top bloke
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hi, visited the Eden Mobility Bolton branch yesterday…..what a refreshing experience! Georgina was so helpful & welcoming, she made us both feel at ease, explaining & demonstrating the numerous... もっと見る
企業が回答しました
Called in to Eden in Bolton to enquire about a foldable motorbility scooter for my husband. Liz has great knowledge. Liz listened to his nwith needs then showed us which was suitable for him. We will... もっと見る
企業が回答しました
I cannot thank Georgina at Eden Bolton enough for her incredible help. My mum has been struggling with disability issues, and Georgina went above and beyond to make everything easier for us. She provi... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
連絡先
Newport Street 36, BL1 1NB, Bolton, England, 英国
- 01204 800484
4.8
優良
55件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff treated me very well and i…
The staff treated me very well and i cant complain about the service i recived
2025年9月18日
自発的なレビュー
Eden Mobility - Bolton からの回答
Thank you so much for your kind words! We're truly grateful for your feedback and delighted to hear that our staff treated you well. Providing excellent service is what we aim for every day, and it's wonderful to know we met your expectations. We appreciate your support and look forward to welcoming you again soon!
Warm regards,
Eden Mobility
I came looking for a scooter I was led…
I came looking for a scooter I was led through the process and looked after the whole time. I have recently had a crash once again Eunice and Liz have helped me to get back on the road.
2025年9月19日
自発的なレビュー
Eden Mobility - Bolton からの回答
Dear Bob,
Thank you for your feedback. We are pleased Eunice and Liz were able to assist you and ensure your continued mobility. Should you need further support, please feel free to contact us.
Kind regards,
The Eden Mobility Bolton Team
If I'm reviewing the Company then they…
If I'm reviewing the Company then they get 3* for the complete mess around with my scooter having me drive a broken scooter, but if I'm reviewing Eunice then she gets 5* she's brilliant any probs I've had with my scooter she's managed to sort out for me, Eden itself is okay but you can't ever go wrong with Eunice if you need any help or advice 😁 Lovely lovely Lady 😊
2024年9月15日
自発的なレビュー
Eden Mobility - Bolton からの回答
Hi Lesleý,
Thank you for your honest feedback. We're sorry to hear about the issues with your scooter and appreciate your patience. We're also really glad to hear Eunice has been such a great help — she truly is a star! We'll make sure your kind words reach her.
Warm regards,
The Eden Mobility Team
We traded in a scooter for a power…
We traded in a scooter for a power chair at the Bolton store and both Eunice and Lucy were amazing from start to finish. They helped us find the correct chair which is absolutely brilliant. They were kind and helpful and very patient. Would definitely recommend Eden Mobility
2025年8月12日
自発的なレビュー
Eden Mobility - Bolton からの回答
Hi Chris,
Thank you so much for your kind words and for taking the time to leave a review!
We’re thrilled to hear that Eunice and Lucy at our Bolton store provided such excellent support and helped you find the perfect power chair. We’re proud to have team members who go above and beyond to ensure our customers feel confident and cared for throughout their journey.
Your recommendation means a lot to us, and we’re so glad you’re happy with your new chair. If you ever need anything else, we’re just a call away.
Wishing you all the best,
The Eden Mobility Team
I call into the Bolton office every…
I call into the Bolton office every Wednesday for my coffee and chat and Eunice has got to be by far the kindest helpful person not just to me but to all customers when I see other staff in the shop they are no where near as helpful and informational as Eunice is and she is a credit to the Eden company
2025年8月13日
自発的なレビュー
Eden Mobility - Bolton からの回答
Hi Joe,
Thank you so much for your kind words! We're delighted to hear how much you enjoy your visits to our Bolton office. Eunice truly is a star, and we’re proud to have her on the team. Your feedback means a lot and will be shared with her.
Looking forward to seeing you again soon!
The Eden Mobility Team
Review
Eunice was very polite when entering the shop. She was very helpful supportive and very kind. Went through everything thorough. Made me feel veey comfortable in a chair
2025年8月8日
自発的なレビュー
Eden Mobility - Bolton からの回答
Hi Emma,
Thank you so much for your lovely review! We’re so pleased to hear that Eunice made you feel comfortable and supported during your visit. Her kindness and attention to detail truly make a difference, and we’re delighted she was able to help you so thoroughly.
We’ll be sure to pass on your kind words to Eunice — they’ll mean a lot to her!
Warm regards,
The Eden Mobility Team
Eunice is a gem!
Eunice is a wonderful lady who helped my partner to arrange a visit for a power chair, as well as finding an appropriate walking stick in a pinch to help him get around. She is the most cheerful and most helpful member of staff I have come across and very welcoming.
2025年8月8日
自発的なレビュー
Eden Mobility - Bolton からの回答
Hi Daniel,
Thank you so much for your kind words! We're absolutely delighted to hear that Eunice was able to assist your partner so thoughtfully and efficiently. She truly is a gem, and we’re proud to have her on our team. Your feedback means a lot to us, and we’ll be sure to pass on your lovely comments to Eunice — it will make her day!
If there's anything more we can do to support you or your partner, please don’t hesitate to reach out.
Warm regards,
The Eden Mobility Team
helpfulness personified
I wanted to go to the Bolton Store on Newport St, Bolton and I told my son that I hoped the young woman who had served me several times with 2 Rollators, a bed and various other bits and pieces would still be there. She is and was just as helpful and pleasant as she always was. I wish all assistants were as good as she is. Her name is Eunice and I cannot praise her enough
2025年8月7日
自発的なレビュー
Eden Mobility - Bolton からの回答
Dear Eileen,
Thank you so much for your wonderful message. We’re truly touched by your kind words about Eunice—she’s a valued member of our team, and it’s lovely to hear how much her care and consistency have meant to you over the years. We’ll be sure to pass on your praise, which will mean the world to her.
You’re always welcome at our Bolton store, and we look forward to seeing you again soon.
Warmest regards,
The Eden Mobility Team
Staff at this specific store excellent
Staff at this specific store excellent. Good humoured customer care. Empathy and care. Efficient and friendly. My requirements quickly understood and dealt with. Well done ladies !
2025年8月6日
自発的なレビュー
Eden Mobility - Bolton からの回答
Hi Delia,
Thank you so much for your kind words! We’re delighted to hear that the team at your local store provided such excellent, empathetic, and good-humoured care. It’s wonderful to know your needs were understood and met so efficiently. We’ll be sure to pass on your lovely feedback to the ladies — they’ll be thrilled!
Warm regards,
The Eden Mobility Team
Very disappointed
Went into Eden Mobility, treated excellently by on site staff member, ordered and paid for new steering wheel forks for our Eden wheelchair, told it would be a couple of days to arrive, over a week later heard nothing, called store and after a million questions told they would ring back, not heard a thing.
I know things go wrong at times but how about a little customer service
2025年6月14日
自発的なレビュー
Lovely member of staff at Bolton
I came into the Bolton branch wanting some replacement parts for my wheelchair as the pavements are absolutely shocking and have broken part of an older wheelchair on an uneven paver. The lady we spoke with was Eunice and I can't praise her enough. She was super helpful and a pleasure to talk to. A real credit to your company.
2025年6月6日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。