⭐⭐⭐⭐⭐ Outstanding service from Karen at Eden Mobility Bootle I would highly recommend Karen at Eden Mobility in Bootle. She was absolutely wonderful when helping my mum. From the moment we met her... もっと見る
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Patrick in the Bootle store was brilliant helped me get the right scooter, was a real help Ryan who brought my scooter out to me was just as much of a help for me he got all my needs sorted really q... もっと見る
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Patrick was very knowledgeable,patient and polite with me .Suggested exactly the right weight rollator for me .He searched for alternative colours and completed the sale in a professional manner... もっと見る
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Spoke with Karen today in the strand regarding a mobility scooter for my mum. She put me at ease and helped me with the financial side of it. Highly recommend
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企業情報
当該企業による記述
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
連絡先
65a Parkside, The Strand Shopping Centre, L20 4SZ, Bootle, Merseyside, 英国
- 01518297604
4.2
ほぼ満足
20件のレビュー
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⭐⭐⭐⭐⭐ Outstanding service from Karen at…
⭐⭐⭐⭐⭐ Outstanding service from Karen at Eden Mobility Bootle
I would highly recommend Karen at Eden Mobility in Bootle. She was absolutely wonderful when helping my mum. From the moment we met her, she was patient, kind, informative and incredibly helpful.
Karen took the time to explain everything clearly, never made us feel rushed, and made sure my mum felt comfortable and understood throughout the whole process. Her friendly and caring approach made such a difference, especially when helping someone who can understandably feel a little overwhelmed by these decisions.
It’s not often you come across someone who genuinely goes above and beyond, but Karen really did. Eden Mobility are very lucky to have her, and we can’t thank her enough for all her help and kindness.
Thank you so much, Karen — you’re a credit to Eden Mobility! ❤️
2026年9月2日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Patrick in the Bootle store was…
Patrick in the Bootle store was brilliant helped me get the right scooter, was a real help
Ryan who brought my scooter out to me was just as much of a help for me he got all my needs sorted really quickly a big thanks to both those guys without them I'd not have the freedom that I have thanks guys
2026年8月3日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Came in to look for a mobility scooter…
Came in to look for a mobility scooter for my nan and Karen was excellent, her customer service was second to none and extremely knowledgable regarding the products. I could not recommend her or this shop more, for someone going in and not having a clue what I was looking for, she was very professional and welcoming at helping me decide.
2026年8月25日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Spoke with Karen today in the strand…
Spoke with Karen today in the strand regarding a mobility scooter for my mum. She put me at ease and helped me with the financial side of it. Highly recommend
2026年8月18日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Patrick was very knowledgeable,patient…
Patrick was very knowledgeable,patient and polite with me .Suggested exactly the right weight rollator for me .He searched for alternative colours and completed the sale in a professional manner .
He problem solved a delivery issue , and my rollator was delivered to my home later the same day .
His kindness and attentionis a
refreshing retail experience .
Thank you Patrick
2026年7月29日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Eden Mobility - Bootle からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
I went in to the store and Patrick…
I went in to the store and Patrick helped me with a wheelchair for my grandad. He was very helpful and worked within my budget. Would recommend.
2026年5月18日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you so much for your kind feedback! We’re delighted to hear that Patrick was able to assist you in finding the right wheelchair for your grandad while keeping within your budget. We’ll be sure to pass on your lovely comments to him.
Warm regards,
Eden Mobility
I’ve been into Bootle Eden a few times
I’ve been into Bootle Eden a few times, looking at products for the family, Patrick always offers his help and advice. Highly recommend them.
2026年6月17日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you for your kind words! We’re so pleased to hear that Patrick has consistently been helpful and provided valuable advice during your visits to Bootle Eden.
We really appreciate your recommendation and look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Mobility with a smile
the experience i have had with this company especially with patrick within the Bootle shop has been delightful, we first went into the shop about 6 months ago where we sat and chatted over our needs and was helped by patrick and ended up purchasing a eden roadmaster, my parter was delighted and after months of being restricted to short trips or the house, she got her life back and was out almost everyday, sadly my health decided to take a downward turn and we realised i too needed a mobility scooter to get around , so we went back to Eden and had yet another friendly chat with Patrick , and we decided that i would have the roadster and my partner would have a brand new one, she picked an orange roadster, although with 20 mins left of the shop being open on a bank holiday monday and the scooter arriving the next day , changed her mind and wanted the Onyx pro, we was expecting this to delay delivery , yet next day that afternoon she took delivery of her scooter a few hours after it was unboxed, although i cant express how helpful patrick was , as he helped sort our insurances etc out, i even took a extended warrenty out on the orig scooter, now when ever we are down that way we often stop by and have a friendly chat,and now we have even started to participate in thier coffee morning and i have no trouble recommending Eden and patrick in particular,if anything this has been the best customer experience i have had to date and im looking forward to visiting them in about 16 months when i will be getting myself a new oynx although im expect we will drop by often during this time anyways
2026年5月16日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you so much for sharing your wonderful experience. It’s fantastic to hear how well you’ve been looked after by Patrick at our Bootle branch. From your very first visit six months ago, it’s clear he took the time to understand your needs, offer the right guidance, and help you choose the Eden Roadmaster that gave your partner her independence back — something truly priceless.
We’re equally delighted that when your own health changed, Patrick was once again there with the same friendly, thoughtful support. From helping you choose the Roadster, to your partner selecting her new orange Roadster — and then changing her mind at the last minute to the Onyx Pro — it’s brilliant to hear that everything still arrived the very next day without delay. That’s the level of service we aim for every time.
It’s also lovely to hear how Patrick helped you sort out insurance and extended warranty, and that you now feel comfortable enough to pop in for a friendly chat whenever you’re passing. The fact that you’ve even started joining the coffee mornings says so much about the relationship you’ve built with the team.
WArm regards,
Eden Mobility
Hi my name is Joanne we visited the…BOOTLE NEW STRAND
Hi my name is Joanne we visited the eden mobility store in bootle new strand a few days after it opened to be met they a lovely and very friendly assistant named Patrick my partner explained the reason we were there is to help me get from a-b and he was interested in a scooter we sat down and had a lovely chat no rushing no pressure so walked away with scooter went back 6 months later to patrick explaining we then needed a scooter for my partner again lovely chat and help with getting another one we are very happy and since then we have had excellent service from him everytime we are down at strand we always pop in for a chat and a coffee i have even been asked by friends regarding our scooter and they are going down to see patrick a huge THANKYOU Patrick for all your help you have given us.Joanne
2025年10月2日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you so much, Joanne, for taking the time to share your wonderful experience. We’re delighted to hear how warmly you were welcomed at our Bootle New Strand store, especially so soon after it opened. It’s clear that Patrick made a real difference from the very first visit — taking the time to sit with you both, listen to your needs, and guide you without any pressure. We’re thrilled that you left with a scooter that helped you get from A to B with confidence.
It’s just as lovely to hear that six months later, when your partner needed a scooter too, Patrick once again offered the same friendly, supportive service. Knowing that you’ve both been so happy with your scooters — and that you continue to receive excellent service every time you pop in — means the world to us.
The fact that you now stop by for a chat and a coffee, and that you’ve even recommended Patrick to friends, says everything about the trust and connection you’ve built with him. He’ll be over the moon to know how much his help has meant to you both.
A huge thank you from all of us — and especially from Patrick — for your kind words and continued support.
Warm regards,
Eden Mobility
Leaving 1 star as cannot leave zero
2026年5月5日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you for your review, we have requested further information to see if we can help.
Warm regards,
Eden Mobility
Absolute 5 star experience.
We went in to Eden Mobility in Bootle today. We were met by Patrick Clancy. Right from the start he was very very knowledgeable and friendly. Let us explain what we wanted without interruptions. He then went on to show us a variety of chairs to suit our needs. He laid out the pros and cons of each one and left us to choose without any pressure. Even came with us to the car to make sure it would fit in the boot. An absolute gentleman and a huge credit to Eden. Thank you once again.
2026年4月8日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you so much for taking the time to share your experience. We’re delighted to hear that Patrick made your visit such a positive one. Providing knowledgeable, friendly, and pressure‑free support is exactly what we aim for, and it’s wonderful to know he delivered that for you. We’ll be sure to pass on your kind words — he’ll be thrilled. Thank you again for choosing Eden Mobility in Bootle.
Warm regards,
Eden Mobility
The service at the shop was terrible.
The service at the shop was excellent. Karen was very friendly and very helpful. The follow up service has been terrible! The automatic message stated that I had been tried to be contacted, which I had not. I was not able to get through to anyone to speak to! I eventually got through to sales and via diversions eventually was told the scooter was due to be delivered the Tuesday after Easter . I then got a call the Thursday before Easter telling me it would be delivered Tuesday morning and I would be contacted half an hour before arrival. I am still waiting and I am still being put through to an automated message telling me they have tried to contact me (which no one has) this is very poor customer support.The mobility scooter was ordered in March 2026
2026年4月7日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you for your review, we have spoken with you today.
Warm regards,
Eden Mobility
Karen was amazing new her stuff .would…
Karen was amazing new her stuff .would defo go back
2026年2月9日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you so much for your feedback. We’re delighted to hear that Karen was amazing and really knew her stuff. It’s great to know you’d definitely return, and we truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
COMPLETE WASTE OF TIME THEY HAVE TAKEN…
COMPLETE WASTE OF TIME THEY HAVE TAKEN MYMONEY 2500 POUNDS AND LEFT WITH A SCOOTER THAT CAN NOT USE ,
WENT INTO BOOTLE BRANCH MONDAY AND WAS MET BY A LADY WHO SAIDSHE DOSENT WORK FOR EDEN MOBILITY ,
HAD A MESSAGE THEN THURS SAYING THEY ONLY HAVE A WHITE ONE CABIN CAR BUT ONLINE IT STATES RED , BLUE ,GREY ,
IM GETTING CALLED A LIAR BY D AS SAID ITS GREY BUT STILL HAVE MESSAGE ON PHONE
SO THEM AND SNAPI FINANCE
BE WARNED LIKE WITH CARE CO THESE ARE FRANCHISE OWNERS
Edit now come with white second hand old model with a dent in roof , EVEN THOUGH IT STATED ON E MAIL WE ARE NOT BRINGING A WHITE ONE ,DEFINITELY GREY AND BRAND NEW ,
GIVEN UP NOW ,COMPLETE WASTE OF TIME ,EFFORT ,
IF STAFF INSTORE DO NOT WORK FOR EDEN JUST SITTING BEHIND DESK ON PHONE ,
2026年2月6日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you for your feedback. We really appreciate you taking the time to share it with us. I can see you’re already in touch with our head office team, and they’ll continue to support you from here.
Warm regards,
Eden Mobility
top service from Karen at Bootle store
I went into the Bootle store today to enquire about a mobility scooter for my grandad. Karen who was there was incredibly helpful. She couldn’t do enough to assist. A credit to Eden Mobility.
2025年12月13日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you so much for sharing your experience. We’re delighted to hear that Karen was able to provide such excellent support during your visit to our Bootle store. We’re proud to have team members like her who go above and beyond to help our customers. Your kind words will be passed on to Karen and the team – they’ll be thrilled to know they made such a positive impression.
Warm regards,
Eden Mobility
Eden Mobility in Bootle…Liverpool
We visited Eden Mobility in Bootle Strand Liverpool looking for a power push wheelchair & was met by a very helpful & friendly assistant Karen.
My husband tried one out & was never rushed or pressured.
Excellent service & an asset to the company.
We now await delivery.
2025年12月11日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you for sharing your experience at our Bootle Strand store. We’re delighted to hear that Karen provided such helpful and friendly assistance, ensuring you felt comfortable and never rushed while trying out the power push wheelchair. Your kind words mean a lot, and we completely agree that Karen is a real asset to our team. We’re glad you found the service excellent and we look forward to completing your delivery soon.
Warm regards,
Eden Mobility
I visited the Bolton store
I visited the Bolton store to purchase a cover for my new Gatsby Mobility Scooter, I was served by Jamie Green who was standing in from another store as they were having a change of staff. I found him very knowledgeable and friendly, we had a good chat and was over the moon with the reception I got. Thanks Jamie
2025年11月7日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you for sharing your experience! We’re so pleased to hear that Jamie was able to help you during your visit to our Bolton store. It’s wonderful to know you found him knowledgeable and friendly, and that you left feeling over the moon with the reception you received. We’ll be sure to pass on your kind words to Jamie – he’ll be delighted!
Warm regards,
Eden Mobility
Best experience ever in the bootle…
Best experience ever in the bootle store Patrick was amazing took us though it all in plain english and even went past closing time end result currently waiting on partners new mpbilkty scooter to be delivered
2025年10月9日
自発的なレビュー
Eden Mobility - Bootle からの回答
Patrick clearly went above and beyond—taking the time to explain everything in plain English, staying past closing, and making sure you felt confident about the decision. That kind of dedication and care is what makes a visit memorable. It’s great to hear your partner’s new mobility scooter is on the way—wishing you both many smooth and happy journeys ahead!
Thanks for sharing such a glowing review!
Warm regards,
Eden Mobility
Bolton store exceelence
Bolton store. Special mention to the staff,Eunice and Liz. A lengthy and complicated order was dealt with extremely well with respect and good humour. I was even given coffee and a genuine interest was shown in my personal circumstances. I felt valued as a customer.
2025年10月1日
自発的なレビュー
Eden Mobility - Bootle からの回答
Thank you again for taking the time to share such lovely feedback! It’s moments like these that remind us why we do what we do. Eunice and Liz will be thrilled to hear your kind words, and we’re so pleased your visit to our Bolton store was both helpful and heart warming. We look forward to welcoming you back soon for more great service—and maybe another coffee too!
Warm regards,
Eden Mobility
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