Banner for Eden Mobility - Fareham

Eden Mobility - Fareham レビュー 

34
TrustScore 5段階評価の4.5

4.7

West Street, 5 Savoy Buildings, PO16 0AD Fareham, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went to Eden mobility- Fareham to find my mum her first scooter, as she’s never had one before, the woman in the shop was really helpful, allowing time for my mum to look and try out at her pace. Ve... もっと見る

5つ星のうち5の評価

We are a retired couple and visited the Fareham shop to enquire about riser/recliner chairs to future proof our apartment in preparation for later years. We were served by Jane, who gave us a compreh... もっと見る

企業が回答しました

5つ星のうち5の評価

We purchased an Eden Excel Move mobility scooter. The staff where fantastic. Jane gave demonstrations of several of the mobility scooters, allowing hubby to take each one for a test run. All the staff... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the Fareham store today, as we have been looking into getting my husband a mobility scooter. As soon as we entered the shop Jane came and asked if we needed help, and then went on to help... もっと見る

企業が回答しました


企業情報

  1. モビィティ装置提供業者

当該企業による記述

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


連絡先

  • West Street, 5 Savoy Buildings, PO16 0AD, Fareham, England, 英国

  • 01329 550958

4.7

優良

TrustScore 5段階評価の4.5

34件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 98%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(34)

過去12か月のレビュー数: 1,462

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Helpful and knowledgeable staff

We visited the Fareham store today, as we have been looking into getting my husband a mobility scooter. As soon as we entered the shop Jane came and asked if we needed help, and then went on to help and show us a range of different scooters. Jane is very knowledgable about the range of products available. We went on to purchase a folding scooter and a main scooter. Fareham is very lucky to have such a friendly and happy member of staff. 😁👍

2025年9月6日
自発的なレビュー
Eden Mobility - Fareham ロゴ

Eden Mobility - Fareham からの回答

Hi Teresa,

Thank you so much for your lovely review! We’re thrilled to hear that Jane made your visit to the Fareham store so positive and helpful. It’s great to know she guided you through the options and helped you find the right scooters.

We really appreciate your kind words and hope your husband enjoys his new scooters!

Best wishes,
Eden Mobility Team

5つ星のうち5の評価

Jane is always so very helpful and…

Jane is always so very helpful and knowledgeable about the range of products available both within her own shop or online.

2025年9月1日
自発的なレビュー
Eden Mobility - Fareham ロゴ

Eden Mobility - Fareham からの回答

Hi JLo,
Thank you so much for your kind words! We're thrilled to hear that Jane has been consistently helpful and knowledgeable, both in-store and online. She’s a fantastic part of our Fareham team, and your feedback will mean a lot to her.

If there's ever anything more we can do to support you, please don’t hesitate to reach out.

Best wishes,
The Eden Mobility Team

5つ星のうち5の評価

Excellent staff and service…

Needed to find the right mobiity scooter for my husband and visited the shop in Fareham. The service we received was second to none so thank you Jane for bending over backwards to help us and thank you Neil for putting yourself out of your way to visit us a second time on the same day to bring and demonstrate the right scooter to meet my husbands needs.

2025年8月29日
自発的なレビュー
Eden Mobility - Fareham ロゴ

Eden Mobility - Fareham からの回答

Hi Catherine, thank you so much for your lovely review! We’re thrilled to hear that Jane and Neil provided such outstanding service and helped find the perfect scooter for your husband. We always aim to go the extra mile for our customers, and it’s wonderful to know that their efforts made a real difference.

If you ever need anything else, please don’t hesitate to reach out. Wishing your husband many happy journeys ahead!

Warm regards,
Eden Mobility

5つ星のうち5の評価

Needed help

I had to visit the Fareham store today has I had lost my walking stick
Jane and her colleague were kind, compassionate and professional, helped me choose a stick identical to my old broken one, helped me to not pay VAT, because of my disability and I was able to continue my bus journey home.
Many thanks,I hope to become a regular customer

2025年7月29日
自発的なレビュー
Eden Mobility - Fareham ロゴ

Eden Mobility - Fareham からの回答

Thank you so much for taking the time to share your experience!

We’re so pleased to hear that Jane and her colleague at our Fareham store were able to assist you with compassion and professionalism. It’s great to know they helped you find a walking stick and ensured you received the correct VAT exemption making your visit smooth and stress-free.

We’re truly grateful for your kind words and are thrilled to hear you’re considering becoming a regular customer. We look forward to welcoming you back and continuing to support your mobility needs.

Warmest regards,
The Eden Mobility Team

5つ星のうち5の評価

I would like to thank Jane the manager…

I would like to thank Jane the manager of the Fareham branch in Hampshire. The service I was given over a few weeks was well above the standard of other companies. She spent a lot of time finding the scooter that I needed never to much of a problem to help . Please could you pass my thanks to Jane and Eden for sorting my needs. Keep up the great service.thank you ken/Suzie .aka f.b.

2025年6月26日
自発的なレビュー
5つ星のうち5の評価

Jane was very helpful

Jane was very helpful, I said what I was looking for and she talked me threw and showed me my options
Because of Jane I ordered from Eden.

2025年5月5日
自発的なレビュー
Eden Mobility - Fareham ロゴ

Eden Mobility - Fareham からの回答

Thank you sharing your experience. I am sure Jane appreciates your kind words.

5つ星のうち5の評価

Excellent service from Jane in Fareham

Excellent service from Jane in the Fareham store. Understood my requirements, showed alternatives explaining differences enabling me to make a choice. Scooter delivered earlier than promised and its use demonstrated clearly by delivery man. All done in a week from start to finish.

2025年5月16日
自発的なレビュー
5つ星のうち5の評価

Good service with a smile

Very helpful assistant good choice of types, friendly atmosphere. Didn't realise could be vat free.

2025年4月2日
自発的なレビュー
Eden Mobility - Fareham ロゴ

Eden Mobility - Fareham からの回答

Thank you for your feedback Jenny, we always strive to deliver friendly and helpful service.

Kind regards,
Eden Mobility

5つ星のうち2の評価

Unreliable product, poor service

Awaiting replacement now, so will update once new product received.
We bought this product 5 months ago, after a month it needed a replacement battery, after 3 miles the battery was depleted instead of advertised 9 miles. We then had a complete breakdown of the product whilst out shopping in January, which resulted in the need for a new motor and brake motor. Whilst awaiting the engineer (unplugged and battery not in) the main battery connector burnt out and the product was smoking. They have not been able to use the product for 5 weeks and we’re awaiting second replacement battery, with no timescales for sorting. The shop itself has been excellent, engineers and service unacceptable. (Update, now 8 weeks not been able to use, product removed and still not fixed or workable).

2025年3月3日
自発的なレビュー
Eden Mobility - Fareham ロゴ

Eden Mobility - Fareham からの回答

Hi Karen, we're very sorry to hear about the issues you have had with your product and we sincerely apologise for the inconvenience this had caused you. If you are still experiencing problems please give us a call on 01724 747 477, or email us on hello@edenmobility.co.uk.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報