Eden Mobility - Northampton レビュー 38

Eden Mobility - Northampton からの回答

1日前

Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that your visit was such a positive experience from the moment you arrived. Emily and Elaine will be thrilled to know their warm welcome and support made such a difference.

We’re especially pleased that your mother‑in‑law had the time and space she needed to try the electric wheelchair comfortably — and that the Yorkshire tea hit the spot. It’s lovely to hear that the friendly atmosphere in the store helped make your visit even more enjoyable.

We’re glad you found our pricing fair and that the home visit was arranged smoothly. Thank you for your kind recommendation; it truly means a lot to the whole team.

We look forward to supporting you again soon.
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

6日前

Thank you for your lovely feedback. We’re delighted to hear that everyone in the shop made you feel welcome, supported, and at ease. It’s great to know you found the team helpful, kind, and easy to talk to, and that our range of products met your needs.

A special thank you for mentioning Elaine — she’ll be so pleased to hear she made such a positive impression with her friendly and helpful service.

We truly appreciate your kind words and are glad to hear you’ll call back when you’re next in the area. We look forward to seeing you again.
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2026年4月21日

Thank you so much for your lovely review. We’re delighted to hear that Elaine made your visit such a positive experience. She’ll be thrilled to know her friendliness and enthusiasm made a difference. Enjoy your new purchase — and yes, Up Sligo!!
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2026年4月11日

Thank you for sharing your experience. We’re so pleased to hear that Elaine made such a positive impression during your visit. It’s wonderful to know she was able to help with your questions and provide the level of genuine customer service we strive for. We’ll be sure to pass on your kind words — she truly is an asset to the team.
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2026年3月19日

Thank you for your lovely feedback. We’re delighted to hear that you’ve consistently received quick, attentive service and that we’ve been able to meet your needs over the years. Your loyalty means a great deal to us, and it’s wonderful to know you wouldn’t go anywhere else. We truly appreciate your continued trust in Eden.
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2026年3月9日

Thank you so much for your lovely feedback. We’re really pleased to hear you received such friendly and helpful service. It means a great deal to us, and we’re delighted that your experience was such a positive one.

Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2026年2月26日

Thank you so much for your wonderful review of the Northampton shop. It’s clear how much you value the warm, community‑like atmosphere and the consistently friendly, knowledgeable service you receive each time you visit. Your praise for the manager really stands out — recognising her expertise, the way she looks after customers, and the positive culture she creates in the store. Calling her a credit to the company is incredibly meaningful, and it reflects the genuine impact she’s had on your experience.

Hearing that you’ve bought several items already and will continue to return says everything about the trust and confidence you have in the team. Feedback like yours not only celebrates great service but also helps others feel reassured when choosing where to shop for their mobility needs.
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2026年2月12日

Thank you, James. Elaine was very helpful and knowledgeable — we appreciate your kind words and are glad she could assist you.
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2026年2月5日

Thank you for sharing your experience. I’m really glad to hear that the staff in the shop were helpful and that the person who delivered your power chair took good care of you. That kind of support makes a big difference.

I’m sorry, though, that the communication around the item wasn’t as clear as it should have been. Your feedback is important, and highlighting this helps us improve how we keep both customers and staff informed.

Thank you again for taking the time to let us know.
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2026年1月24日

Thank you so much for sharing your experience. We’re delighted to hear that Elaine was able to help you find the perfect walking stick for your off‑road adventures. She’ll be thrilled to know her support made such a difference. We truly appreciate your intention to return to our shop in the future.

We’re sorry to hear that posting on Trustpilot has been frustrating — your effort to leave a review means a great deal to us. Thank you for persevering and for your kind words.

Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2026年1月20日

Thank you for visiting our Northampton shop. We’re glad to hear you’ve been looking for things for your mum, and we hope you found exactly what you needed. If there’s anything we can help you with on your next visit, our team will be happy to assist.
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2025年11月28日

Thank you for your wonderful feedback. We’re delighted to hear that Elaine provided such fantastic advice and made your experience so positive. We completely agree—she’s a real asset to our Northampton store, and your recommendation means a great deal to us. We look forward to welcoming you back soon.
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2025年11月15日

Thank you so much for your kind words and recommendation. We’re thrilled to hear that our team made you feel comfortable and supported. Emily and Elaine will be delighted to know they had such a positive impact on your visit. Providing friendly, understanding, and helpful service is what we strive for every day, and feedback like yours means the world to us. We look forward to welcoming you back to EDEN again soon.
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2025年10月20日

Thank you so much for your lovely feedback! We're thrilled to hear Elaine made your visit to the Northampton branch so memorable. Her warmth and dedication truly shine through, and we're glad you got to hear about the coffee morning too — it's one of our favourite ways to connect with the community. We’ll be sure to pass on your kind words!
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2025年10月15日

Thank you so much for your kind words! We're thrilled to hear you enjoyed the location and received great customer service. Your feedback means a lot to us, and we look forward to welcoming you back again soon!
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2025年9月28日

Hi John,
Thank you for your kind words! We’re so pleased to hear you enjoy your visits and that Elaine and Emily have been helpful and kind. Your support means a lot to us, and we look forward to seeing you again soon!
Warm regards,
Eden Mobility

Eden Mobility - Northampton からの回答

2025年8月7日

Hi Jeremy,
Thank you for your kind review! We’re so pleased Elaine was able to guide you through your options and make your visit to our Northampton shop such a positive experience. Your recommendation means a lot, and we’re delighted to hear you left feeling very happy.
Warm regards,
The Eden Mobility Team

Eden Mobility - Northampton からの回答

2025年7月30日

Thank you for your kind words! We're so pleased Emily made your experience feel personal, supportive, and pressure-free. It’s great to hear she went the extra mile to find the right fit for you.

Warm regards,
The Eden Mobility Team

Eden Mobility - Northampton からの回答

2025年8月6日

Hi Aidan,

We really appreciate you popping in and sharing your experience! It’s great to hear Elaine made such a positive impression and that you found the shop welcoming and well-stocked. We’re glad our range suits your nephew’s needs, and we look forward to seeing you again soon.

All the best,
The Eden Mobility Team

Eden Mobility - Northampton からの回答

2025年7月30日

Thank you for your kind words! We're delighted to hear you found our service informative and professional. We look forward to welcoming you back and helping with your order.

Warm regards,
The Eden Mobility Team