I have received my new scooter from the Skelmersdale branch. It was delivered exactly as promised, exactly at the time and day I was told. Now, I have decided to order a spare battery. I saw Max, who... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We bought a wheelchair for my mum from Eden Mobility. Max was extremely helpful, very knowledgeable and polite. We would certainly recommend this shop.
企業が回答しました
Customer service was excellent, Max is personable and very helpful. His support and advice enabled me to purchase the right equipment. Max was professional and friendly making the purchase of an elect... もっと見る
企業が回答しました
Popped in last weds with my mum. She’s reluctant to use an aid but Max really made her feel like it wasn’t such a big deal offering her lovely advice and giving her real life examples of customers you... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
連絡先
Unit 27, Concourse Shopping Centre, WN8 6LN, Skelmersdale, Lancashire, 英国
- 01695 662 517
4.7
優良
28件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service from Lee
Fantastic service from Lee. He explained everything . Very quick with delivery.
Thank you .
2025年11月10日
自発的なレビュー
Eden Mobility - Skelmersdale からの回答
reply to Thank you for your wonderful feedback. We’re delighted to hear that Lee provided fantastic service, explained everything clearly, and ensured a quick delivery. Your appreciation means a lot, and we’ll be sure to share your kind words with him.
Shower stool
I was in the skelmersdale branch i bought a stool for the shower, received excellent customer service . Would highly recommend , the store manager was a pleasure to deal with.
2025年10月8日
自発的なレビュー
Eden Mobility - Skelmersdale からの回答
That's wonderful to hear — thank you so much for sharing your experience! We're thrilled that the Skelmersdale team, especially the store manager, made your visit such a positive one. Enjoy your new shower stool, and we truly appreciate the recommendation. Hope to welcome you back again soon!
Warm regards,
Eden Mobility
Fantastic customer service
Very pleased with the attention received from your assistant named max yesterday in your skelmersdale branch, we shall return within the next few days and hopefully receive more pleasing customer service from max and the rest of the team, many thanks
2025年10月14日
自発的なレビュー
Eden Mobility - Skelmersdale からの回答
Thank you so much for your kind words! We're absolutely delighted to hear that Max made such a positive impression during your visit to our Skelmersdale branch. We'll be sure to pass on your appreciation to him and the rest of the team — they'll be thrilled to know their efforts were noticed.
We look forward to welcoming you back very soon and providing another great experience. Thanks again for your support!
Warm Regards,
Eden Mobility
Lee.
Lee , was very helpful with our inquiry. My wife has a collapsible scooter, which is a little heavy to lift into my Astra boot. Lee explained the ease and lightness of the scooter we have gone for. He explained to my wife how to use it , and explained to me how easy it is to fold up. Also how light it is. Lee is a very polite and courteous salesman. Thank you.
2025年10月13日
自発的なレビュー
Eden Mobility - Skelmersdale からの回答
Thank you for sharing your experience—it’s great to hear how helpful Lee was!
It sounds like he took the time to make sure both you and your wife felt confident and informed, especially with something as practical as lifting and folding the scooter. That kind of thoughtful service really makes a difference. Lee’s politeness and clear explanations clearly left a positive impression, and it’s lovely to know you felt well looked after.
Wishing you both many smooth and easy outings with the new scooter!
Warm regards,
Eden Mobility
Great experience
Lee was very helpful when I came in to buy a rollator. He showed me how to adjust it and how to fold it to put away. I would definitely be back in future if I need anything else.
2025年10月7日
自発的なレビュー
Eden Mobility - Skelmersdale からの回答
Thank you so much for your kind words! We're thrilled to hear that Lee was able to assist you so thoroughly with your rollator. It's great to know he took the time to show you how to adjust and fold it properly. We'll be sure to pass along your feedback—he’ll be delighted! We look forward to welcoming you back whenever you need anything else.
Warm regards,
Eden Mobility
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。