Anna has been incredibly helpful, knowledgeable and understanding each time I’ve visited . I am a carer for elderly and mobility compromised ladies. This last visit, she kindly recharged my lady’s s... もっと見る
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It has been exactly one month since I had my mobility scooter delivered and it was the most sensible decision I have ever made in my life. My first point of contact was Anna at the Shirley, Southampto... もっと見る
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We first used Eden mobility located in Shirley high street to sort out a scooter for my grandad John. A very helpful and lovely lady called Anna helped us! It changed my grandads way of life and he is... もっと見る
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Amazing company I went into Eden Mobility in Shirley High Street, Southampton because I wanted an upgrade on the basic chair I already had I spoke to a very lovely man called Neil Wilkins who put my c... もっと見る
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企業情報
当該企業による記述
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
連絡先
Shirley High Street 106, SO16 4FB, Southampton, Shirley, 英国
- 0238 001 8557
4.6
優良
27件のレビュー
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It has been exactly one month since I…
It has been exactly one month since I had my mobility scooter delivered and it was the most sensible decision I have ever made in my life. My first point of contact was Anna at the Shirley, Southampton branch. Right from the off, talking to Anna was like talking to a friend of many years. Anna took the time to understand my needs and my budget and suggested the scooter I eventually ended up buying. It was, honestly, a pleasure to do business with Anna and I would recommend you reach out to her if you are in need of any help or directions. When it was delivered, Neil took me through everything and made sure I knew what was what, answering questions I'm sure he has answered a thousand times before but, again, there was no rush, no pressure or heavy handed tactics. My overall experience with Eden Mobility can only be described as extremely positive and guided. I was embarrassed at first because I needed mobility assistance and Eden, especially Anna, took my concerns and addressed every one of them and, if in the future I need to upgrade or buy accessories or just need a bit of help, my first call will always be to Anna and Eden Mobility.
2026年7月27日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Great personal assistance from Anna at Shirley branch
Anna has been incredibly helpful, knowledgeable and understanding each time I’ve visited . I am a carer for elderly and mobility compromised ladies.
This last visit, she kindly recharged my lady’s scooter when we were in a bit of a minor crisis.
I would highly recommend for personal, professional attention. Thanks Anna.
2026年8月21日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
For Anna at Eden Mobility in Shirley
We first used Eden mobility located in Shirley high street to sort out a scooter for my grandad John. A very helpful and lovely lady called Anna helped us! It changed my grandads way of life and he is over the moon with his scooter. We chose to see Anna at Eden again to arrange a stairlift for him also as he hadn’t been able for two months to get up the stairs to his own bed which meant his health was deteriorating due to lack of sleep. Once the stair lift was put in he was so happy and able to start getting a good nights sleep finally! Anna has gone above and beyond for us and been more than helpful every step of the way. We cannot thank her enough!
2026年7月15日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great service in Southampton
Nipped into the Southampton branch with a small part problem. Super knowledgeable and helpful staff … and problem solved. Great service. Definitely putting on our go to list and would recommend. Thanks Anna and Neil!
2026年7月21日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Anna is always welcoming and is happy…
Anna is always welcoming and is happy to chat. Lots of places are really rushed and rude but she is friendly. I tell all my friends this is the best mobility shop in Southampton
2026年7月14日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
My parts for my electric wheelchair…
My parts for my electric wheelchair final on there way again thank you Anna and Jo your the best and I highly recommend them as a service provider
2026年6月9日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for your kind feedback!
We’re delighted to hear that your wheelchair parts are finally on their way and that Anna and Jo were able to assist you throughout the process. Your recommendation means a great deal to us, and we’re proud to have team members who go the extra mile to support our customers.
Warm regards,
Eden Mobility
What a team at shierly High Street very…
2What a team at shierly High Street very helpful even going out their way too help.. I was with a Portsmouth company but so glad I changed.. Due to my deserbility my mum is the signee and helps as much as she can but we live apart.. So I relay on the team at the shierly High st Southampton branch a lot and enough thing to too much for them too do.. I had many problems with my wheelchair but Anna has been on the case sorting it enough thing is too much I'm so glad I changed company.. Thank you all at Edan shierly Southampton.. Gareth
2026年6月4日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much, Gareth, for sharing your experience with our Shirley High Street team. We’re truly delighted to hear how helpful the staff have been and that they consistently go out of their way to support you.
We understand how important reliable support is, especially with your mum helping from a distance, and we’re glad our Southampton branch has been able to step in whenever you need us. Nothing is ever too much trouble for the team.
A special thank‑you for your kind words about Anna — she’ll be thrilled to know her dedication to resolving your wheelchair issues has made such a difference.
We’re very grateful you chose to move over from your previous company, and we’re proud to be the team you can rely on.
Thank you again from everyone at Eden Mobility Shirley, Southampton.
Warm regards,
Eden Mobility
Anna is very helpful in Shirley Southampton
Anna is very helpful and looking for what i need and it is in stock in shirley road Southampton
2026年6月3日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for your lovely feedback. We’re delighted to hear that Anna was so helpful in finding exactly what you needed and that the item was available in our Shirley Road, Southampton store. She’ll be thrilled to know her support made such a positive difference to your visit.
We really appreciate you taking the time to share your experience and look forward to welcoming you again.
Warm regards,
Eden Mobility
Amazing, brilliant, wonderful.
Amazing company I went into Eden Mobility in Shirley High Street, Southampton because I wanted an upgrade on the basic chair I already had I spoke to a very lovely man called Neil Wilkins who put my chair on a quick charge cos my battery was running low even tho my basic chair wasn't bought from Eden Mobility, he talked me thru all the chairs and I ended up buying a chair from them, he really knows his stuff, he kept me updated on every aspect before I picked up my new chair, I would highly recommend Eden Mobility.
2026年4月17日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for sharing your experience. We’re delighted to hear that your visit to our Eden Mobility store in Shirley High Street was such a positive one. Neil will be thrilled to know his knowledge, support, and care made such a difference while you chose your new chair. Keeping you updated and making sure you felt confident in your upgrade is exactly the standard we aim for. We truly appreciate your recommendation and are grateful you chose us for your mobility needs.
Warm regards,
Eden Mobility
Great service in Shirley
My wife and I bought 2 scooters from Neil and Anna in Shirley last month. Nothing was too much trouble and Neil even took great pains to check our garden access and turning circle of the new proposed scooters, ensuring that we picked the right ones for our needs. Our daughter is now a happy customer of your Gosport store as well!
2026年3月5日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for your wonderful feedback. We’re delighted to hear that both Neil and Anna in our Shirley store were able to make the experience smooth and stress‑free for you. Neil takes great pride in making sure every customer gets the right scooter for their home and lifestyle, so it’s lovely to hear his extra care with your garden access and turning circle made a real difference.
It’s also brilliant to know your daughter is now a happy customer at our Gosport store. We truly appreciate your family’s trust and support, and we’re always here if you need anything in the future.
Warm regards,
Eden Mobility
Great service
Great service. Nice small shop but lots of choice.
Anna was very polite, patient and knowledgeable.
2026年3月18日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for your lovely feedback. We're delighted to hear you enjoyed our range of products and felt well looked after. Anna will be thrilled to know her politeness, patience and knowledge made a difference. We hope to welcome you back again soon.
Warm regards,
Eden Mobility
Friendly and professional
We visited the store to look at options for upgrading my stepdad’s scooter. We were meet by Anna, who made us feel at home and under no pressure. Anna demonstrated a few scooters that we had been looking at made valid suggestions on which model was best for us. We agreed a deal to a change his old scooter against the new one, and it was even better to be delivered to his home.
The whole process was friendly, professional and smooth. Would highly recommend using Eden Mobility.
2026年3月11日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you for taking the time to share your experience. We’re delighted to hear that Anna made you feel welcome and supported throughout your visit. It’s wonderful that her guidance helped you find the right scooter and that the part‑exchange and home delivery made the process even smoother.
We’re proud to hear the whole experience felt friendly, professional and stress‑free. Your recommendation means a great deal to us. Thank you for choosing Eden Mobility.
Warm regards,
Eden Mobility
GRACIOUS AND EXPERT ADVICE
GRACIOUS AND EXPERT ADVICE
My father needs have increased over the last few years and I have been amazed by Anna her knowledge and customer friendly attitude made it easy for me and calm my needs for purchase walker for my father and I also enquired about bed frame assist. Thank you Anna I shall be in again and again thank you thank you.
2026年3月2日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you for sharing such a heartfelt review. It’s wonderful to hear how much Anna’s knowledge and warm, customer‑focused approach helped you feel supported while choosing the right walker for your father and exploring options like a bed‑frame assist. Her ability to keep the process calm and reassuring clearly made a real difference at what can be an emotional time.
Your gratitude comes through so strongly, and I know Anna will be genuinely touched by your kind words and by your trust in returning again.
Warm regards,
Eden Mobility
Anna was so helpful in helping me pick a mobility scooter
Anna was so helpful in helping me pick out the best option for me. I didn't think I'd find a scooter that works for me but she was so helpful that I now know what I want. She was excellent!!
2026年1月27日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for sharing your experience. It’s wonderful to hear how helpful Anna was in guiding you through your options. Finding the right scooter can feel overwhelming, so it’s great that her support made everything clearer and helped you discover the perfect fit. She’ll be thrilled to know her excellent service made such a difference. We really appreciate your kind words.
Warm regards,
Eden Mobility
Great experience
Great experience, although here in a very sad moment of our family our needs were met and supported with empathy and courtesy.
2025年11月1日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you for taking the time to share your experience with us. We are deeply sorry for the sadness your family is going through, and we are humbled to know that our team was able to support you with empathy and courtesy. Please know that we remain here for you whenever you need us.
Warm regards,
Eden Mobility
I popped into this shop today and…
I popped into this shop today and brought a raised toilet seat. I was met with excellent customer service from Anna.
Thank you for your kindness and your help. I will definitely be returning.
2025年11月6日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for your kind words! We're delighted to hear that Anna provided you with excellent service and made your visit a positive one. Your appreciation means a lot, and we’re so pleased you found what you needed. We look forward to welcoming you back again soon!
Warm regards,
Eden Mobility
I've taken to popping in for a coffee…
I've taken to popping in for a coffee and to sit in the warm, never made to feel like I am a burden, and chat to the manageress. I always tell my neighbours how friendly the shop is, good old fashioned manners.
2025年10月2日
自発的なレビュー
Eden Mobility - Southampton からの回答
That’s such a heartwarming message — thank you for sharing it! It’s lovely to hear that the shop has become a welcoming little haven for you. There’s something truly special about places that offer not just a good cup of coffee, but genuine warmth and conversation. Good old-fashioned manners never go out of style, and it sounds like the manageress and team have created a space that’s full of kindness and community spirit. Your neighbours are lucky to have your recommendation!
Warm regards,
Eden Mobility
5* experience with amazing customer service
Anna at the Southampton branch was exceptionally helpful and knowlegeable. She is was warm, friendly and was empathic to our needs.
She is a credit to eden mobility, I have never received such excellent customer service and would highly recommend this retailer because of my experience
2025年10月14日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for your heartfelt feedback!
We’re absolutely delighted to hear that Anna made such a positive impact during your visit to the Southampton branch. Her warmth, empathy, and expertise truly embody the values we strive for at Eden Mobility. Knowing she provided you with the best customer service you’ve ever received means the world to us.
We’ll be sure to pass your kind words along—Anna will be thrilled! Thank you again for your recommendation, and we look forward to welcoming you back anytime.
Warm regards,
Eden Mobility
Fantastic Support!
I was really worried for my mum needing some household aid as she's quite stubborn! But Anna was absolutely amazing. She helped make it easier convincing my mum, and advised us on which would be more helpful around the house. I honestly couldn't praise her enough. 🙌 thank you!
2025年10月18日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for sharing this. We're truly touched by your kind words. Supporting a loved one—especially when they're a bit hesitant—can be challenging, and we're so glad Anna was able to make that journey smoother for you both. Her thoughtful approach and expert advice make all the difference, and we'll be sure to pass your praise along to her. Wishing you and your mum all the comfort and ease those household aids can bring!
Warm regards,
Eden Mobility
Shirley Southampton Store
Shirley Store; I recently visited the Shirley store and your staff member Anna was an excellent ambassador for your business, helpful, polite and with an excellent knowledge. I will certainly visit again.
2025年10月15日
自発的なレビュー
Eden Mobility - Southampton からの回答
Thank you so much for your lovely feedback! We're delighted to hear that Anna made your visit to our Shirley store such a positive experience. Her helpfulness, professionalism, and product knowledge truly reflect the standards we strive for. We’ll be sure to pass along your kind words to her—it’ll mean a lot. Looking forward to welcoming you back again soon!
Warm regards,
Eden Mobility
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