Eden Mobility - Southampton レビュー 

Eden Mobility - Southampton からの回答

3日前

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Eden Mobility - Southampton からの回答

2026年7月14日

Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.

Eden Mobility - Southampton からの回答

2026年6月9日

Thank you so much for your kind feedback!
We’re delighted to hear that your wheelchair parts are finally on their way and that Anna and Jo were able to assist you throughout the process. Your recommendation means a great deal to us, and we’re proud to have team members who go the extra mile to support our customers.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2026年6月4日

Thank you so much, Gareth, for sharing your experience with our Shirley High Street team. We’re truly delighted to hear how helpful the staff have been and that they consistently go out of their way to support you.

We understand how important reliable support is, especially with your mum helping from a distance, and we’re glad our Southampton branch has been able to step in whenever you need us. Nothing is ever too much trouble for the team.

A special thank‑you for your kind words about Anna — she’ll be thrilled to know her dedication to resolving your wheelchair issues has made such a difference.

We’re very grateful you chose to move over from your previous company, and we’re proud to be the team you can rely on.

Thank you again from everyone at Eden Mobility Shirley, Southampton.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2026年6月4日

Thank you so much for your lovely feedback. We’re delighted to hear that Anna was so helpful in finding exactly what you needed and that the item was available in our Shirley Road, Southampton store. She’ll be thrilled to know her support made such a positive difference to your visit.

We really appreciate you taking the time to share your experience and look forward to welcoming you again.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2026年4月22日

Thank you so much for sharing your experience. We’re delighted to hear that your visit to our Eden Mobility store in Shirley High Street was such a positive one. Neil will be thrilled to know his knowledge, support, and care made such a difference while you chose your new chair. Keeping you updated and making sure you felt confident in your upgrade is exactly the standard we aim for. We truly appreciate your recommendation and are grateful you chose us for your mobility needs.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2026年4月10日

Thank you so much for your wonderful feedback. We’re delighted to hear that both Neil and Anna in our Shirley store were able to make the experience smooth and stress‑free for you. Neil takes great pride in making sure every customer gets the right scooter for their home and lifestyle, so it’s lovely to hear his extra care with your garden access and turning circle made a real difference.

It’s also brilliant to know your daughter is now a happy customer at our Gosport store. We truly appreciate your family’s trust and support, and we’re always here if you need anything in the future.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2026年3月18日

Thank you so much for your lovely feedback. We're delighted to hear you enjoyed our range of products and felt well looked after. Anna will be thrilled to know her politeness, patience and knowledge made a difference. We hope to welcome you back again soon.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2026年3月12日 に更新

Thank you for taking the time to share your experience. We’re delighted to hear that Anna made you feel welcome and supported throughout your visit. It’s wonderful that her guidance helped you find the right scooter and that the part‑exchange and home delivery made the process even smoother.

We’re proud to hear the whole experience felt friendly, professional and stress‑free. Your recommendation means a great deal to us. Thank you for choosing Eden Mobility.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2026年3月3日

Thank you for sharing such a heartfelt review. It’s wonderful to hear how much Anna’s knowledge and warm, customer‑focused approach helped you feel supported while choosing the right walker for your father and exploring options like a bed‑frame assist. Her ability to keep the process calm and reassuring clearly made a real difference at what can be an emotional time.

Your gratitude comes through so strongly, and I know Anna will be genuinely touched by your kind words and by your trust in returning again.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2026年1月28日

Thank you so much for sharing your experience. It’s wonderful to hear how helpful Anna was in guiding you through your options. Finding the right scooter can feel overwhelming, so it’s great that her support made everything clearer and helped you discover the perfect fit. She’ll be thrilled to know her excellent service made such a difference. We really appreciate your kind words.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2025年11月18日

Thank you for taking the time to share your experience with us. We are deeply sorry for the sadness your family is going through, and we are humbled to know that our team was able to support you with empathy and courtesy. Please know that we remain here for you whenever you need us.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2025年11月6日

Thank you so much for your kind words! We're delighted to hear that Anna provided you with excellent service and made your visit a positive one. Your appreciation means a lot, and we’re so pleased you found what you needed. We look forward to welcoming you back again soon!
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2025年10月28日

That’s such a heartwarming message — thank you for sharing it! It’s lovely to hear that the shop has become a welcoming little haven for you. There’s something truly special about places that offer not just a good cup of coffee, but genuine warmth and conversation. Good old-fashioned manners never go out of style, and it sounds like the manageress and team have created a space that’s full of kindness and community spirit. Your neighbours are lucky to have your recommendation!
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2025年10月27日

Thank you so much for your heartfelt feedback!

We’re absolutely delighted to hear that Anna made such a positive impact during your visit to the Southampton branch. Her warmth, empathy, and expertise truly embody the values we strive for at Eden Mobility. Knowing she provided you with the best customer service you’ve ever received means the world to us.

We’ll be sure to pass your kind words along—Anna will be thrilled! Thank you again for your recommendation, and we look forward to welcoming you back anytime.
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2025年10月21日

Thank you so much for sharing this. We're truly touched by your kind words. Supporting a loved one—especially when they're a bit hesitant—can be challenging, and we're so glad Anna was able to make that journey smoother for you both. Her thoughtful approach and expert advice make all the difference, and we'll be sure to pass your praise along to her. Wishing you and your mum all the comfort and ease those household aids can bring!
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2025年10月16日

Thank you so much for your lovely feedback! We're delighted to hear that Anna made your visit to our Shirley store such a positive experience. Her helpfulness, professionalism, and product knowledge truly reflect the standards we strive for. We’ll be sure to pass along your kind words to her—it’ll mean a lot. Looking forward to welcoming you back again soon!
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2025年10月14日

Thank you so much for sharing your experience! We're thrilled to hear that Anna was able to provide the support and guidance you needed while exploring options for your father's power scooter. Making sure our customers feel informed and comfortable is what we strive for every day, and it's wonderful to know Anna made that happen for you. We look forward to welcoming you back when you're ready to make a purchase !
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2025年10月14日

Thank you so much for your kind words! We're thrilled to hear that Anna made such a positive impression — her patience and dedication truly shine through. Your recommendation means the world to us!
Warm regards,
Eden Mobility

Eden Mobility - Southampton からの回答

2025年9月28日

Hi Michael,
Thank you for your kind words! We’re so glad Anna and Neil made your visit such a positive one. Friendly service with a good sense of humour is exactly what we aim for, we’re always here to help!
Best regards,
Eden Mobility