Do not buy from here for delivery. They use awful delivery companies. I was given a 10 hour delivery slot and live upstairs with no door bell and no option for safe place. Really annoyed considering... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Item on ordered on Friday - paid extra for next day delivery. Couriers (Yodel) failed to call on either following Tuesday or Wednesday. No explanation offered, refused (when asked) to even make courte... もっと見る
I love the ELC and so does my son, even though he's 5 now we still find ourselves sneaking in there now and again. It's a bit pricey but that's generally reflected in the quality and they've g... もっと見る
Absolutely shocking service. Made an order, phoned up to cancel same day. Told this had been actioned. Came home at lunch to find a massive climbing frame with bits missing delivered to my door. Spo... もっと見る
企業情報
当該企業による記述
In March 2019, Early Learning Centre was acquired by The Entertainer with a clear vision; to support parents with their child’s early years learning and development through play. We are committed to creating quality products and bringing innovation through new product design, as well as continuing to make the much loved and trusted toys we all know and love
連絡先
TEAL House, Anglo Office Park 67 White Lion Road, HP7 9FB, Amersham, 英国
- 0330 135 9089
- elccustomerservice@theentertainer.com
- www.elc.co.uk
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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Fraser on the online team sorted out…
Fraser on the online team sorted out the issue with ordering immediately. Top service

Early Learning Centre からの回答
Fraser helped me change my delivery…
Fraser helped me change my delivery address so quickly on the online chat, very helpful

Early Learning Centre からの回答
Had a problem with an online order
Had a problem with an online order, ordered it for a birthday present which was the same day, was told it would be ready within 30 mins to collect but then received an email 5 mins later to advise me 5 working days. The advisor Fraser was very helpful and sent me a gift voucher to use in store instead of having to wait for a refund. Thank you :)

Early Learning Centre からの回答
Super fast response time
Super fast response time ! Easy and friendly to talk to and helped me straight away with my issue. Thank you Nadia !

Early Learning Centre からの回答
So I had an issue with trying to pay…
So I had an issue with trying to pay for my grandsons birthday present on line. I called customer service and got a very nice gentleman by the name of " RON " . I told Ron the issue I had , and asked if I could purchase the item with him . Unfortunately that wasn't possible , but Ron said he thought he knew what the problem was with my PC . Well he did . He not only solved my tech issue with my PC , but gave me valuable information should I experience a similar problem in the future . Ron was friendly , professional and an I.T wizard . Thanks Ron your a star . Great Customer service

Early Learning Centre からの回答

Early Learning Centre からの回答
I had a issue with confirmation of a…
I had a issue with confirmation of a click and collect and the support chat was very helpful

Early Learning Centre からの回答
Nadia resolved my problem very quickly…
Nadia resolved my problem very quickly and was very polite too!

Early Learning Centre からの回答

Early Learning Centre からの回答
Nadia was helpful in finding a balance…
Nadia was helpful in finding a balance on a gift card when the website was unable to do so

Early Learning Centre からの回答
use online support to get a balance on…
use online support to get a balance on a gift card, support person named Vince, helped and found what I needed very quickly answering all of my questions thank you excellent support

Early Learning Centre からの回答
Great returns policy
Great service for unavoidable return of item due to duplicated purchase. No hassle, thank you

Early Learning Centre からの回答
Prompt service
Richard was really prompt at replying. My discount voucher wasn't working and, after his initial suggestions didn't work, he made sure I could get the discount another way. Great service!

Early Learning Centre からの回答
What a great gentleman…
Richard helped me sort out a little problem. He was so kind helpful and generous with his time and effort. I’m very lucky to have had him on my side. Companies need more people like him. Thank you Richard.

Early Learning Centre からの回答
Well had some issues with placing my…
Well had some issues with placing my order so chatted with Richard who then rang me and resolved my issue.
Richard never gave up and after calls and emails resolved everything perfectly.
Thank you Richard

Early Learning Centre からの回答
Customer service
Contacted customer service via chat and spoke with Richard who was very helpful and resolved my issue in a very prompt and professional manner. Would highly recommend

Early Learning Centre からの回答
Excellent customer service…
Thank you Richard for the excellent service. You were very efficient and dealt with the problem with ease.
2 very happy customers - me and the Birthday girl!

Early Learning Centre からの回答
Great service today
Great service today. Fraser was very helpful and sorted out my problem

Early Learning Centre からの回答
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