Elsevier レビュー 

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The worst customer service ever. The people on the supprot platform either are extremely stupid or are making fun of you. I have received only one copy of a book for wich i ordered two copies, and here i am 1 week later, trying to get the correct order in Place. I really regret having gone Through their service. Amazon's service is years forward and waaaay better.

I ordered 2 books direct from the Elsevier website. One arrived reasonably quickly but weeks later the second hadn't arrived.
When I made contact, this was the reason given: Upon checking, this has been put onto a backordered status since this is a Print on Demand book that is only available for purchase on Amazon.

They made no attempt to tell me that they had no intention of fulfilling my order.
They still have the book for sale on their website and it says nothing about only being available through Amazon.

I wouldn't purchase from them again.

Brilliant service. Book arrived on 48 hours - perfect condition!!
Customer service really helpful - sorted out my admin error with giving wrong email contact!!

I have had to deal with this company for two semesters and both times it has been a very frustrating experience. The website doesn't work well, I often am trying to do assignments and the web site says there is a 404 or 405 error. I also have accidentally ordered the wrong product and no one in the company has any power to do anything to help me. They just tell me that there is nothing they can do and will not let me talk to a supervisors or managers. I would not use this company if I have the choice.

Its absolute garbage. They always give me trouble logging in to access my content. The online books are overpriced and even though you "buy" them, they expire. Only reason I bought their books in the first place was because my school forced me to.

The worst user experience you could ever have
using this website is extremely confusing and makes you want to kill yourself, the customer service is so slow and ineffective
you pay min 500 USD for their service and you get the worst experience ever
wasted my time and money

Glimrende site for medicinsk faglitteratur. De har ret ofte gode tilbud på lærebøger og har et bredt udvalg. Har primært handlet på EU sitet