I have a year membership which still has about six months to go but I cannot use any of the energie fitness gym. This is very wrong for costumes to be treated this way, can't even find the head office... もっと見る
所在地
所在地を変更Pill Box, 115 Coventry Road, E2 6JB London, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I recently had the pleasure of trying out Energy Fitness Bethnal green and it was an outstanding experience from start to finish. Here’s a breakdown of my thoughts: Facilities and Equipment: Th... もっと見る
Joined the gym recently, it's clean, airy and good vibe all around. Equipment is well maintained and the gym had everything one needs. I'm going frequently (3times a week maybe) and thoroughly enjoyi... もっと見る
I joined energie gym and so far everything is going well. Energie gym is well organise,clean and tidy. Also the amazing thing about the gym is that they can create you a workout plan free of charge t... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
連絡先
Pill Box, 115 Coventry Road, E2 6JB, London, 英国
2.5
期待以下
168件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing place :)
2020年9月25日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
I started to go about 2months ago
I started to go about 2months ago. Nice, clean well equipped place and last but not least very friendly staff!
2020年9月25日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hey Botond,
Thanks for your great review of our gym, we . We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
Excelente gym
2020年9月25日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi Pedro,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Bad: Needs to have WIFI, cleaning towels etc
Bad:
- No wifi. Important in a place where sometimes the cellular reception is bad. They also promise wifi in the website so I was disappointed when I found out they were lying about that.
- Always out of paper towels so I can’t clean equipment before use, really unsafe during covid19 times.
- closes early on weekends
- a lot of broken machines are not being fixed
- you are only allowed to enter once a day
- dirty toilet facilities
Good:
- not too crowded
2020年9月25日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi there,
I hope you're well.
We at énergie Fitness are very sorry to hear you are disappointed with the services and facilities provided to you. With regards to the issue of Wi-Fi, all our gyms have Wi-Fi installed but we understand that the Wi-Fi has often been slow so we apologise for this. In relation to the other issues with facilities, please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave review, we value all our members opinion.
Best wishes,
énergie Fitness Central Team
Great service and extremely kind
Great service and extremely kind and helpful staff
2020年9月25日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Energie Fitness - Bethnal Green からの回答
Hi Francesco,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Very Friendly and helpful staff gym…
Very Friendly and helpful staff gym opening hours are very suitable great set of equipment I would definitely recommend this gym to others
2020年9月25日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi Shah,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
They went the extra mile with following the guidelines.
They went the extra mile with following guidelines, whether you're not phased by cleanliness or you're OCD with it, you'll feel safe and tidy at this gym.
Staff are really nice too
2020年9月25日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hey there,
We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!
Thanks again,
énergie Fitness Central Team
This is a very nice
This is a very nice, small and comfortable gym. Staff are helpful, friendly and never trouble you. I employ anyone who wants to get in shape or stay in shape to join.
2020年9月25日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi Meschach,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Energie Fitness - Bethnal Green からの回答
Hi Eve,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
Great and friendly gym but needs improvements
Incredibly friendly gym at a great price and in very convenient location. Sadly lot of areas that need attention, some equipment needs repairing/replacing, changing rooms need attention in ladies, dripping taps, one shower out of order for over a year and showers are very hot, uncomfortably so! Also no recycling bins, really not acceptable.
2020年3月2日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi,
Thanks for taking the time to leave a review. We are thrilled to hear about the aspects you enjoy about our gym.
Thanks also for your helpful comments about equipment. We'll pass it on to the team to help us with improvements in the future.
Theft and unhelpful staff
Had my locker broken into and my belongings stolen despite having a secure padlock on the locker which I purchased at the gym itself. Now I know this isn’t the gyms fault however the way the staff handled it was appalling which is why I’m giving 1 Star.
On informing the staff members my locker had been broken into and I’d been robbed, they were unphased and all I received from them was a lousy “that’s a shame” before they carried on with their day. Not only did the members of the staff not seem to care in the slightest, but one of them literally couldn’t wait to finish his shift and start working out himself while I was trying to tell them I’d been robbed. When another person came and started telling them he’d had his stuff stolen as well, they asked him how much money he had lost and on response they smiled and merely said “ahhh that’s too bad.”Absolutely no sympathy and couldn’t care less. It seems like either this happens so regularly that they are desensitised to it or they know who is doing it and yet do nothing. I asked them to check the CCTV as this happened on a Sunday afternoon with no more than 15 people in the gym and told them that we will be able to narrow down the culprit by looking at who left within a 20 minute time window when the incident occurred but I was met with the response of “we have so many people coming and going there will be no way to tell who did it. He won’t be holding your wallet in his hand...”. In 30-45minutes of standing by the entrance trying to call the bank to cancel my cards I saw 3 people come and go. So I refuse to believe that there was such a huge amount of people leaving the gym that checking the CCTV would be futile. He simply couldn’t be arsed. Bear in mind the other gentleman had his coat stolen and it would be very easy to see if someone had that in their hands.
I would like to know something is being done about this but I’m afraid nothing will happen and I’m certain this has happened before and will continue to happen again.
2020年3月2日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi Levi,
Thank you for taking the time to leave a detailed review, I'm sorry you have had this experience. I have passed your review on to the management team and have asked them to investigate the situation.
Thanks again for taking the time to share your experience.
the gym is really good.
the gym is really good.
The total of this gym is really goo, the staff is really friendly, the place is big enough and you can usually find space to workout.
2020年3月2日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi Filippo,
Thanks for your kind words – you’ve made our day! We’re thrilled that you are enjoying the facilities.
Our team works really hard to ensure our members have a great workout and it’s wonderful to hear that you enjoyed your experience.
Thanks for the review. We can’t wait to see you again soon at énergie Fitness – it’s where you belong!
Basic and small
Small, very few machines, (some are broken and still not fixed months after) and also no WiFi which is really basic in gyms nowadays.
Not that cheap either.
2020年3月2日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi Aminur,
Thanks for taking the time to write a review. Please know that we take reviews like this very seriously and I will pass your comments on to the team. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out.
Small but wonderful
Great personal trainers, lovely staff, nice equipment, fun classes. A little community in Bethnal Green that I'm happy to be part of
2020年3月2日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
From a Gym phobic
A very friendly and welcoming staff group who make my gym experience much more pleasurable and less intimidating. I’ve attended this gym longer than any other. Excellent value for money.
2020年3月1日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi Graham,
Wow – thanks for your kind comments! We are so happy that énergie Fitness was everything you hoped it would be. Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Too crowded at peak times.
2020年2月29日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi Mohamed,
Thank you for taking the time to leave us a review. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out. I will pass your comments on to the team at Bethnal Green.
Friendly atmosphere- helpful staff-…
Friendly atmosphere- helpful staff- clean and tidy.
2020年2月25日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi there,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Excellent for the money.
The staff here are great, always friendly and helpful. There’s plenty of equipment here and it’s all in good condition.
It would be great if there were power racks as the current squat racks and benches can be a little awkward when unracking the bar if you aren’t the right size for the fixed catchers, this would also allow for safe bench pressing without a spotter.
2020年2月24日
自発的なレビュー
Energie Fitness - Bethnal Green からの回答
Hi Joe,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Energie Fitness - Bethnal Green からの回答
Hi A G,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
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