I have been injured for several months but have recently resumed using the gym. I very much enjoy it here and the staff are very friendly and welcoming. If I could offer a word of constructive critici... もっと見る
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Unit 21, Bridgend Shopping Centre, CF31 1DD Cardiff, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I have been injured for several months but have recently resumed using the gym. I very much enjoy it here and the staff are very friendly and welcoming. If I could offer a word of constructive critici... もっと見る
企業が回答しました
A great gym and extremely helpful and professional staff. Every concern or issue due a change in my health and personal circumstances, Callie and other staff at energy fitness always respond with... もっと見る
企業が回答しました
I love attending Energie Fitness Bridgend. They have a great selection of equipment, a great gym community and fabulous classes run by Callie and the rest of the team. It’s always clean and welcoming... もっと見る
Energie fitness Bridgend is amazing!! Great atmosphere and has everything from weights to cardio machines and punch bags. Staff are brilliant: Callie, Tyler and Ethan are very knowledgeable... もっと見る
企業が回答しました
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
当該企業による記述
Our promise to our members...
Unit 21, Bridgend Shopping Centre, CF31 1DD, Cardiff, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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Very friendly and helpful staff Appreciate all things what you doing

Energie Fitness - Bridgend からの回答
Decent little gym, but there's no parking so you have to pay using the Brackla Street Car Park (although finding a space on a Saturday day time is hard work). There used to be free parking before all the building work started on the university/college opposite. I imagine when that opens, the gym will be overrun with students as it's quite good value for money

Energie Fitness - Bridgend からの回答
Staff friendly and a awesome gym to work out

Energie Fitness - Bridgend からの回答
A great gym and extremely helpful and professional staff.
Every concern or issue due a change in my health and personal circumstances, Callie and other staff at energy fitness always respond with minutes .
A fabulous gym with punch bags and classes. Highly recommended. 5 stars.
Many thanks
David

Energie Fitness - Bridgend からの回答
**Updating my review as the original didn’t fully convey the extent of this gym’s shortcomings**
Had a terrible experience at Energie. I was falsely accused of something in front of a crowd, which was not only humiliating but had a serious impact on my mental well-being. Instead of handling the situation professionally, management dismissed my concerns and refused to take accountability.
To make matters worse, they blatantly lied about a phone call I had with them. I was polite and calm, yet they later claimed it was “threatening,” which is completely false. On top of that, the manager, Nathan, even acted aggressively towards me and tried to escalate the situation into a fight, which is completely unacceptable behaviour from someone in a leadership role.
Their response to everything has been defensive rather than supportive, making it clear they don’t care about their members' well-being. Additionally, they have ignored my requests for valid proof and details regarding my personal data (this directly contradicts their privacy policy), which is very concerning and unprofessional. No one should have to deal with this kind of treatment at a place that’s supposed to promote health and fitness. I wouldn’t recommend this gym to anyone who values fairness, respect, and a safe environment.
It’s clear that Wendy, the branch owner, should not be getting involved in complaints as she is not trained or equipped to handle such matters. Complaints should be dealt with by someone who is competent and has relevant training.
This issue has been reported to the appropriate authorities and is being taken further.

Energie Fitness - Bridgend からの回答
Just done a legs bums and tums class and absolutely loved it the trainers encourage you every time
Can’t wait for my next class!

Energie Fitness - Bridgend からの回答
An amazing gym with loads of options! Definitely recommended

Energie Fitness - Bridgend からの回答
Great atmosphere and everyone is very welcoming and approachable

Energie Fitness - Bridgend からの回答

Energie Fitness - Bridgend からの回答
I felt comfortable in the gym and if I wanted advice there was always someone to talk to very friendly staff.

Energie Fitness - Bridgend からの回答
I am a member of the Bridgend gym in South Wales and I can't compliment the gym staff and owner enough. Brilliant gym 24 hours and lots of equipment.

Energie Fitness - Bridgend からの回答
Well priced. Very good level equipment. Right in the middle of town. Probably could do with another leg curl/extension machine, because no one down here skips leg day😁

Energie Fitness - Bridgend からの回答
The convenience of having access 24/7 is amazing. My work hours change constantly so I can fit a workout around my hours easily. The staff are really friendly and the facilities are perfect for a new starter like me.
Signed up by Callie & honestly couldn't be happier with the choice to join this gym.
Previously I was with Halo (thinking a leisure centre would be better for beginners) however énergie fitness is far more welcoming.
The gym is spotless, equipment is well maintained & staff are helpful.
What a lovely gym! Best one around in Bridgend. The atmosphere in this gym is outstanding! The staff are lovely, always able to approach them, they work us hard in the classes. The best thing about the classes the instructor is different all the time so they are mixed up exercises, you’re not stuck doing the same thing. Definitely value for money, plenty of cv, pinned and free weights available. They are always listening to their members. Outstanding customer service.
So far so good. Variety of resistance and cardio machines. Only negative is when there's a circuit class on by the punch bag section, the PTs tend to play their own music. So when in the middle section to use leg machines you can hear two lots of music within the building which isn't very pleasant to the ears. Apart from that, everything's good.
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