I just started going to this gym. I was a bit nervous at first but the team is really lovely and welcoming, so it was easy to feel comfortable here pretty quickly.
企業が回答しました
所在地
所在地を変更Unit 2, Waterhouse Court, CM1 1LN Essex, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Unprofessional. Terrible management. Spent the entire first 6 months of my membership dealing with bailiffs for non payment when every payment since i joined has been made DD every month. Constantly t... もっと見る
企業が回答しました
I like this gym. Just the right mix of busy but always with machines or apparatus free. People should be discouraged from sitting on machines, doing no work out, but endlessly texting or scrolling t... もっと見る
I'm thrilled to be a member of this gym! The staff are friendly and encouraging and my PT (Christian) goes above and beyond to support and motivate me during my workouts. The premises are always sp... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
連絡先
Unit 2, Waterhouse Court, CM1 1LN, Essex, 英国
4.7
優良
100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I use the gym quite often
I use the gym quite often, very good range of equipment, staff are very friendly and usually not very busy
2020年9月25日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Daniel,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Energie Fitness - Chelmsford からの回答
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Nice little gym with all the equipment…
Nice little gym with all the equipment needed.
2020年9月25日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Cesny,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Simple Amazing
2020年9月25日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Ameem,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Enjoyable but room for improvement
Really enjoy going to Chelmsford's Energie Fitness, but increasingly there are a few small frustrations - broken lockers, ladies toilet out of order, no paper towels to wipe down machines. Other than that, always clean, bright and airy, with a good atmosphere.
2020年3月7日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi CW,
We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Kick start session needs to improve
Overall gym is good but the kickstart session only lasted for 5 minutes.
2020年3月6日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Aia,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Excellent friendly staff
2020年3月5日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Mark,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
Energie Fitness - Chelmsford からの回答
Hi Tom,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Fantastic little gym in the heart of…
Fantastic little gym in the heart of Chelmsford City centre, the facilities are great with individual shower pods however the gym would benefit from more washroom facilities and toilets as can be hard to get In one when the gym is busy. The equipment is great and always kept clean and safe to use, I can't really fault this gym other then the size as it could be better if was little bigger. Again when it's busy it's hard to get on any equipment or weights and to move around but other than that it's a great little gym, also there isn't any parking but you can use the pay and display car park at fair fields or the multi story at the market.
2020年3月5日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi there,
We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Clean and effective
Clean, efficient, friendly, good range of machines, weights and other equipment and space, perfect for me.
2020年3月2日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Chris,
Thank you for taking the time to review us. The team will be thrilled to hear that you are enjoying your experience with them at énergie Fitness.
Our instructors are continually keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
honest review
although it is written on the wall to clean the machine after use, this is not the case and one can see traces of sweat on the tread mills and now think about the other machines.
While running in front of the windows in the morning the sun light hits you in the face which makes it very inconvenient, a couple of blinds will help.
Also, there is no natural air at all, the place should be aerated specially during peak time or every 2 hours for 10 minutes which will help keeping a clean air.
2020年2月29日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi there,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Hi I've just cancelled my membership
Hi I've just cancelled my membership. The reason was that at peak time the gym equipment I liked to use would often not be available. Staff are great & other facilities are good
2020年2月28日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Danny,
I hope you're well.
We are very happy to hear that you are satisfied with the gym itself and the equipment provided to you. With regards to your issues around some of the service being provided, we sincerely apologise as we want to deliver the perfect customer experience to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Some of the instructors don't seem to…
Some of the instructors don't seem to give 100%
There were no classes last Saturday and none this Saturday with no explanation.
Lack of energy and motivation in the place some days
2020年2月28日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Melissa,
We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
As an early in the morning work out…
As an early in the morning work out lover, I love the fact that energie is not too busy in the mornings. The equipment is as up to date and effective as I would want it to be. It has a friendly environment, well ventilated. My only comment would be introducing more group classes to standard package aiming beginner level cardio (zumba or pilates perhaps?)
2020年2月27日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi there,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
I would recommend this gym to everyone…
I would recommend this gym to everyone who wants a good clean gym to attend
2020年2月27日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Dewayne,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Lovely little gym
Lovely little gym, needs a lay down hamstring curl though!!! And an assisted pull up machine. Really friendly staff
*Edit*
Your reply is 2 years to late hahahaha. I'm no longer a member at Energie
2020年2月27日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi there,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Throw in a steam room and you'll get 5…
Throw in a steam room and you'll get 5 stars 😁
2020年2月27日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Daniel,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Energie Fitness - Chelmsford からの回答
Hi Sergej,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
Friendly and approachable coaches
Friendly and approachable coaches, great classes with coaches that really push and motivate you.
2020年2月27日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi Summer,
Thank you for taking the time to review us. The team will be thrilled to hear that you are enjoying your experience with them at énergie Fitness.
Our instructors are continually improving and innovating their classes so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
My honest opinion
One of the best Gyms I have attended. Friendly staff they make me feel like I'm at home. We are all one big family in the Gym. Some upgrades need to be done in my opinion like the floor at the free weights sections and the weightlifting station rubber tiles need to be fixed as well but regardless the gym is really nice.
p.s. A better leg curl machine could do as well.
2020年2月27日
自発的なレビュー
Energie Fitness - Chelmsford からの回答
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
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