Ventilation and air conditioning in the gym are non existent. There is a stand alone fan at the weight section and nothing beside the cardio machines where it is needed mist. It is like a sweat box. L... もっと見る
所在地
所在地を変更Unit 8, Clarehall Retail Centre, Dublin 17 Dublin, IE
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great gym, staff are great. Had a Small issue with direct debit and manager was very helpful and friendly and sorted within minutes. Always receiving a wave and a smile when entering or leaving the... もっと見る
企業が回答しました
Small But Nice Gym. Staff are lovely in the Clarehall Gym. Helpful, Friendly with good knowledge around programs and machines. Clean gym, busy at peak evening time (4pm-7pm). Thankfully they open late... もっと見る
Énergie Fitness Clarehall is a amazing gym to attend! Staff members are fantastic with great sense of humor so every session is filled with laugh and positive attitude which empower you to work out ev... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
連絡先
Unit 8, Clarehall Retail Centre, Dublin 17, Dublin, アイルランド
2.9
まあまあ
229件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I’m wow pack No Use
I’m wow pack, In your Website for wow pack it’s mentioned Unlimited training I never seen a trainer in gym.
I’m very new to gym, I even don’t know how to use any machinery, I had asked for an instructor 4times on my initial days to gym, just to show me how use the equipment in the gym but no one responded properly and I kept request 2times in your app in training column but no response. After all this drama, I fed up and started using YouTube videos and I’m learning myself. I even don’t know until now what’s the use of Wow pack.
Thanks for asking Review
2021年7月30日
Energie Fitness - Clarehall からの回答
Hey Revanth
We greatly appreciate you taking the time to leave this review, it really helps. On the website "Unlimited Training" refers too unlimited access for you to train in the gym, but I completely understand where the confusion comes from. I am sorry to hear about the level of customer service that was delivered to you regarding you needing help as a beginner, we sincerely hope we can make it up to you.
Best Wishes
Dan
Time to rethink/restock
Clare Hall. Very limited in terms of the amount of resistance machines, free weights and plates are worn/torn. It's ok if you want to grab a quick workout. Staff are friendly.
2021年7月30日
Energie Fitness - Clarehall からの回答
Hi Tibor,
I hope you're well.
We at énergie Fitness are that you are enjoying the gym however, based of your review it sounds like there are a few thing we could improve. Please run any suggestion you may have by a member of staff and they will be more than happy to listen.
Thanks for leaving a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Joined energie fitness in clarehall…
Joined energie fitness in clarehall three weeks and I absolutely love it.. great gym and lovely staff. 🤗
2021年7月24日
Energie Fitness - Clarehall からの回答
Hi Lynne,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Love going to the gym,Very friendly…
Love going to the gym,Very friendly gym,The trainer Shauna is very warm and welcome and since I’ve been training with her I’m getting the results I want. She also makes training there really fun too
2021年7月23日
Energie Fitness - Clarehall からの回答
Hi Leigha,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
It great gym
It great gym ,i wish we could access more of the treadmills but is what it is however the girls toilets just stink from the santery towel bins. That would be my only issue
2021年7月19日
Energie Fitness - Clarehall からの回答
Hi Eor,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
People are cool everytime I have been…
People are cool everytime I have been there no problems at all and every body cleaned equipment after them and plenty of space between all customers all good from me....
2021年7月16日
Energie Fitness - Clarehall からの回答
Hi Thomas,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
All around great gym!
This is an excellent gym. Great communication to members regarding COVID-19 measures as well as offers. Supportive, approachable team and great equipment. Look forward to classes starting back up! Super value for money and I'm really happy walking in the door 👍
2021年7月9日
Energie Fitness - Clarehall からの回答
Hi Teresa,
Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.
Thanks again for leaving a review, it's really important to us to hear what our members think.
Have a great day,
énergie Fitness Central Team
Value for money
I really love Enegie fitness Clarehall. Very good gym, plenty of parking, very supportive staff and easy accessible.
2021年7月9日
Energie Fitness - Clarehall からの回答
Hi Jai,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Good gym
Good gym, friendly staff. Not too busy, especially off peak hours. Could do with a platform.
2021年7月9日
Energie Fitness - Clarehall からの回答
Hi Cian,
I hope you're well.
We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.
Thanks again,
énergie Fitness Central Team
I joined here when the gym first opened…
I joined here when the gym first opened I continue to go back as I love the people the friendly atmosphere and the staff.. customer service is brilliant staff are always on hand with great advice and very approachable..gym has everything you need for a great workout and a good variety of classes..it's a thumbs up from me
2021年7月8日
自発的なレビュー
Energie Fitness - Clarehall からの回答
Hi Sharon,
Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.
Thanks again for leaving a review, it's really important to us to hear what our members think.
Have a great day,
énergie Fitness Central Team
Clean and well organised
Clean and well organised. The staff are friendly and there is a nice atmosphere
2021年7月2日
Energie Fitness - Clarehall からの回答
Hi Laura,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Energy Fitness Experienced
Loads of machines & equipments to try on.You manage your own time to book a visit & exercise..Very convenient..Spic & span.
2021年6月26日
Energie Fitness - Clarehall からの回答
Hey Desiree,
Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
Very friendly staff
Very friendly staff the equipment is 5 star nothing bad about the gym good area close to everything
2021年6月25日
Energie Fitness - Clarehall からの回答
Hi Alex,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
No covid policies in place
No covid policies in place. Staff and members not wearing masks and watered down soaps in the bathrooms.
Good variety of equipment and never too busy.
2021年6月25日
Energie Fitness - Clarehall からの回答
Hi there,
I am glad to hear you are satisfied with the equipment provided in your gym. However, it is sad to hear that staff members were not following the COVID protocol put in place. We as a company tried very hard to follow all restrictions in place not just because they were introduced but to also make every member feel as comfortable as possible whilst at the gym. Please accept our deepest apologies.
Best Wishes,
Dan
Very poor and limited equipment
Very poor and limited equipment, very lazy staff (over all one of the girls looks like sleeping all the time, not happy to welcome people), poor toilet maintenance, poor equipment maintenance, overate price for the condition and service offered
2021年6月25日
Energie Fitness - Clarehall からの回答
Hey Reviewer,
I am sorry to hear you had an unsatisfactory experience whilst being a member at one of our gyms. We aim to deliver great customer service to every member and it seems we may have dropped the ball in this situation. With regards to the toilet and equipment maintenance, this is unacceptable as we want to create a clean and safe environment so our members can feel comfortable. Thanks for leaving this honest review, it really helps us to improve our service.
Best Wishes
Dan
People don't carry hand towels and walk-in without an appointment
The gym crew should ensure that people carry hand towels and are only coming into the gym based on their appointment and not just walk-in.
2021年6月25日
Energie Fitness - Clarehall からの回答
Hi Vikas
I hope you're well.
We at énergie Fitness are very glad to hear that you are enjoying the gym however, based of your review it sounds like there are a few thing we could improve. Please run any suggestion you may have by a member of staff and they will be more than happy to listen.
Thanks for leaving a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Simply amazing
Simply amazing, the trainers are very helpful and excellent. I'm very satisfied.
2021年6月25日
Energie Fitness - Clarehall からの回答
Hi Rodrick,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Energie Fitness - Clarehall からの回答
Hi Aaron,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Good gym
Great gym, very clean.
Music can be a bit too loud at times.
Not enough sanitizer bottles available or hygiene stations around.
2021年6月18日
Energie Fitness - Clarehall からの回答
Hi there,
Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.
Thanks again,
énergie Fitness Central Team
They have all the basics for a good…
They have all the basics for a good work out. Mornings are really quite and no problem getting equipment
2021年6月18日
Energie Fitness - Clarehall からの回答
Hi David,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
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