I have been using énergie fitness Hayes for 1 year and I’m sad to leave. I wanted to leave a review for the team who have been very accommodating from my first day to my last. 10/10 customer ser... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good facilities but poor management. Equipment lays broken for weeks without any attempts to rectify. Currently no ac for 5+ weeks. Areas are thick with dust & rubbish is not cleared up. The only rea... もっと見る
Energie Fitness is an amazing little gym. Dispite its small size, it more than makes up for it in quality of equipment and general hygene and sanitation. Ive been at Energie for a little over a year... もっと見る
I have been to many different gyms and this one is by far the best. All the staff are very friendly and I was given a tour when I signed up. The manager in particular made a lot of effort and I immedi... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
連絡先
Ground Floor, Goldmark House, 20 Blyth Road, UB3 1BY, Hayes, 英国
- 0203 8464 239
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 42%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very hot
Very hot
Rubbish gym
Nobody cares
Nobody in charge
Everyone do whatever they want
Very bad
Very bad
Not aircon
Feels like an over
Many broken machines
Nothing for abs
Smelly
Dirty and Smelly
Good facilities for a small space but my god the downfall of this place is something for the history books. Been a member since day one, and the management of this place is awful. The good old staff members are long gone and no one of use is available to answer queries, fix things, speak to members etc.
The toilets/shower area look and smell like something out of a busy train station. The staff closed the disabled toilet downstairs due to mess complaints, so naturally instead of cleaning it the gym decided to close it. The upstairs toilets are also never cleaned.
The equipment remains broken for weeks on end. The AC has not been working for well over a month. You can imagine the heat and smell in the midst of this heatwave.
Speaking of funky smells, air fresheners and cleaning the place once in a while will help the small, windowless gym not smell like a wet dog and rabid fox going at it. Just a thought.
The membership prices are now almost double than when it opened, yet the standards are below the floor.
Overall, being tight with money has ruined what was once one of the best gyms in the area.
Good facilities but poor management
Good facilities but poor management. Equipment lays broken for weeks without any attempts to rectify. Currently no ac for 5+ weeks. Areas are thick with dust & rubbish is not cleared up. The only reason I stay is convenience. Manager is never here. Avoid if you can
Broken air con
I’ve been a gym member here since it opened. Honestly I would have rated it 4 stars as it’s not a bad gym at all….however the air con has been broken for over 5 months now and it’s now in the beginning of summer. The gym is utterly unbearable at the moment. Spoke to management a couple of times and they have all said the owner AJ is responsible for sorting this. Give your head a wobble lad and get the air con fixed before everyone leaves.

Energie Fitness - Hayes からの回答
Best equipment and staff in hayes
Friendly staff and friendly member's…
Friendly staff and friendly member's the machines are overall good and there’s always help when you need it especially with members they are very welcoming and I would say best to go in the afternoon as it’s not as busy as it is in the afternoon but overall great gym!
Staff are really friendly and helpful
Staff are really friendly and helpful, the facilities are good and clean.
Great gym
Great gym. Has all the equipment you need. Staff is very helpful too. Big plus bc it s 24/7 🤍
Unhygienic place
It's small indeed and there is no room to stretch or do some exercise. Most of the time there are no wipes to clean the machines which is absolutely unhygienic. Staff don't seem to bother at all especially since the nice ones have left. On top of not being friendly.
Awful gym
Awful gym. Super expensive and tiny. Always packed with people who let their buddies in free of charge, and they always hog benches in groups of 3-5… They added a new airlock system to stop people sneaking their friends in but it doesn’t work because if you’re inside and wants to come out you can just hold the doors open to let them in. Not only that people in here don’t seem like they know how to put stuff back where they found them. Ridiculous..
TLDR
Small, Expensive, always packed, Some people don’t even pay, Messy.
Would NOT recommend

Energie Fitness - Hayes からの回答
Ash ‘s service was fantastic
Ash ‘s service was fantastic. Helped me me sign up swiftly. Services in the gym are great, would defo recommend
Friendly gym
Friendly gym, staff very helpful, especially Rashad. He always goes the extra mile to assist your troubles.
Great lad
Very bad experience
I pay cash to reception and they also cut from my account . They don’t cancel membership even when i told to do

Energie Fitness - Hayes からの回答
Poor customer service
I signed up in January, paid more than I should because the valid discount code somehow didn't work. I talked to gym staff for weeks, finally some manager agreed a refund over the phone, but months has now passed and I left gym, no refund has been given. No communication either. I sent them a message on their website a month ago and so far I received nothing except spam mails.

Energie Fitness - Hayes からの回答
I think it is a very nice gym
Door system is very poor no customer…
Door system is very poor no customer service staff member is not providing proper information how open the door

Energie Fitness - Hayes からの回答
Disgusted
I am so upset. I have been told multiple times I’m going to be contacted about my issue but the team has continuously ignored me and my issue. After cancelling my full membership in October. I have been charged for months and months and after the team contacting me and me contacting them. They’ve given me so many false promises of a manager calling me for weeks and weeks and there has been no contact. I’d like to take this further and make an official complaint to your HR.

Energie Fitness - Hayes からの回答
The staff there are amazing!!
The staff there are absolutely amazing!! They have such a great aura to them, with being considerate of all members with going above and beyond the needs of all of them. The gym is constantly clean and always maintained to a great condition and atmosphere. Everything about this branch screams amazing!!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







