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Energie Fitness - Kettering レビュー 

150
TrustScore 5段階評価の3

3.2

Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ Kettering, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Been going to this gym 3 years now and I love the atmosphere and the staff (easy and great to talk to). New machines are also amazing nothing i would really change, the only negative i can really thin... もっと見る

5つ星のうち5の評価

Great introduction upon arrival, staff are extremely helpful and well-informed. This will be my 3rd time joining this gym and the environment is more user friendly in terms of spacing of equipment... もっと見る

5つ星のうち5の評価

I have been going for one week so far. Have had my first pt session and attended a few classes. The staff at Kettering gym are amazing supportive help of you re struggling and give such positive feedb... もっと見る

5つ星のうち2の評価

The fitness gym is old and not very well maintained. The walls are dirty, and many appliances are damaged by too much use. Some barbell pads are literally dirty/greasy. Another thing that for me i... もっと見る

企業が回答しました


企業情報

  1. フィットネスと栄養のサービス
  2. フィットネス センター
  3. フィットネス教室
  4. 体育館
  5. パーソナル トレーナー

当該企業による記述

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

当該企業による記述

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

連絡先

  • Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ, Kettering, 英国

3.2

まあまあ

TrustScore 5段階評価の3

150件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 46%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.2

すべてのレビュー

(150)

過去12か月のレビュー数: 607

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

concerns have arisen regarding the…

concerns have arisen regarding the current manager's behavior and professionalism. I has been a member of the gym for a considerable period of time and has increasingly felt uncomfortable due to interactions that she believes have crossed professional boundaries. Rather than creating a supportive and respectful atmosphere, some of the manager's conduct has left her feeling uneasy and, at times, unsafe.
Most people attend a gym not only to improve their physical health but also to become part of a positive community, meet like-minded people, and feel comfortable in their surroundings. While management has every right to enforce rules and maintain standards, there is an important distinction between carrying out managerial responsibilities and becoming overly involved in members' personal interactions or creating an environment where members feel judged or uncomfortable. Kettering Branch - SEAN ( Manager )

2026年1月13日
自発的なレビュー
5つ星のうち5の評価

Been going to this gym 3 years now and…

Been going to this gym 3 years now and I love the atmosphere and the staff (easy and great to talk to). New machines are also amazing nothing i would really change, the only negative i can really think of is that some machines are limited in the case or changing it's settings and distance but even then it's manageable.great gym.

2026年4月30日
自発的なレビュー
5つ星のうち1の評価

WHAT A DISGRACE!!!

This gym is an absolute disgrace when it comes to customer service. The staff were dismissive, unhelpful, and clearly uninterested in treating members with even basic respect. Simple questions were met with attitude, issues were ignored rather than resolved, and it genuinely felt like once they had your money, they couldn’t care less.
For a place that’s supposed to promote discipline and professionalism, the way customers are treated here is embarrassing. There is no accountability, no clear communication, and no effort to make things right when problems arise. I’ve been to many gyms, and this is by far the worst customer service experience I’ve had.
If you value your time, money, and being treated like a human being, do yourself a favor and look elsewhere.

2026年1月20日
自発的なレビュー
5つ星のうち2の評価

Good location but need more machines for exercise

The gym is located in a good location. I've been going to the gym for 2 years. I only use the part with machines and dumbbells. I don't like the fact that every time a machine breaks down, we have to wait a long time for repairs (up to 3 months).
On social media, staff mainly favor only new participants in a visible way. I do not recommend taking part in competitions organized by the staff because they behave dishonestly. So much so that they deleted me from social media for making me inconvenienced by drawing attention to them.
Parking is free for 4 hours but sometimes the parking company makes a mistake and issues you a ticket for parking over 90 minutes. Unfortunately the gym manager will not help you. Personally I received a summons for a parking ticket and if I lose the court case I will have to pay over £600.

2024年5月30日
自発的なレビュー
5つ星のうち5の評価

i like it and i feel better

i like it and i feel better

2024年5月17日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Thank you so much for taking time to leave us a 5* Review.

We're delighted to hear that our facility has had such a positive impact on your well-being. Your satisfaction is our top priority, and we're thrilled that we could contribute to your improved health. Thank you again for taking the time to share your experience with us. Your feedback is greatly appreciated.

Energie Team

5つ星のうち1の評価

They charge £20 for a single failed…

They charge £20 for a single failed direct debit. That's not on.

2024年5月10日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

We understand your frustration regarding the £20 charge for a failed direct debit. We acknowledge that this can be an inconvenience and apologize for any frustration it may have caused. We are constantly working to improve our processes and will take your feedback into consideration to ensure a better experience for our valued customers. Thank you for bringing this to our attention.

5つ星のうち5の評価

I really love the gym everything about…

I really love the gym everything about it is amazing and I had a great time

2024年5月17日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Thank you for taking the time to leave us a review. We're thrilled to hear that you're having a great experience at our gym and that you appreciate the effort we put into creating a welcoming and well-maintained environment for our members. Your positive feedback means a lot to us, and we look forward to continuing to provide you with an enjoyable experience.

5つ星のうち5の評価

Excellent service

Excellent service

2024年4月26日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Hello Collins

Thank you so much for taking time out of your day to leave us a whopping 5* Review.

We are very pleased to read you are happy with our service, our team will continue to provide this.

Kind regards, Energie Team


5つ星のうち5の評価

I like the classes very good and staff are very nice to everyone

The company is always ready to serve customers

2024年4月5日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Hello Evelyn

Thank you for taking the time to share your positive experience during classes with us.

We are delighted to know that you appreciate our commitment to serving our customers. Your feedback is greatly valued and encourages us to continue delivering exceptional classes. We are grateful for your support and look forward to pushing you again in the future.

Kind regards, Energie Team

5つ星のうち5の評価

Good athmosphere

2024年3月8日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Hi Mate,

Thank you so much for taking the time to leave as an incredible 5* review!

We are happy to hear about experience with our great atmosphere here!

Regards, energie team

5つ星のうち2の評価

I do not recommend

The fitness gym is old and not very well maintained. The walls are dirty, and many appliances are damaged by too much use. Some barbell pads are literally dirty/greasy. Another thing that for me is a disadvantage, the fact that the mirrors are few and narrow, you can not see if you are doing an exercise correctly or not.
Also, you have nowhere to put your things if you go to the gym after 10 o'clock.
For the subscription price you have, you should really make some improvements.

Response: Yeah, there are only 6 lockers and everyone else is using the floor near them most of the time..

2024年3月1日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Hi Andreea, thank you for taking the time to leave us a review! We are always looking to improve the gym and your feedback has been very helpful!

We are sorry to hear about your experience with us, we have daily equipment cleans taken out with staff & with an external contractor to ensure everything is cleaned adequately on a regular basis.

After 10PM, We have lockers near to the water fountain to keep your belongings safe.

If you have any further advice, please do not hesitate to let us know, regards, Energie team

5つ星のうち5の評価

Amazing people

Amazing people, great gym. Helpful in every manor!

2024年2月16日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Hi Declan,

Thank you so much for taking the time to leave as an incredible 5* review!

We are happy to hear about your great experience with our amazing team!

Regards, energie team

5つ星のうち1の評価

I'm sorry but I don't feel like I can…

I'm sorry but I don't feel like I can breathe when I'm in the gym it's to slow and I just want to cancel my membership

2024年2月9日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Morning Diana,

I hope you're well.

We're sorry to hear you are unhappy with the facilities available to you in your énergie Fitness Club. We want to create an environment in our gyms that motivates and drives our members to hit their fitness goals, it seems we have fallen short on this occasion and for that, we sincerely apologise.

Thanks for taking the time to leave feedback, it's really valuable to us when trying to improve the service we provide.

Have a great day,
énergie Fitness Central Team

5つ星のうち5の評価

Great team working here.

The team that work here are always so helpful and friendly and it is such good value for money.

2024年2月9日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Hi Jo,

Thank you so much for taking the time to leave as an incredible 5* review!

We are happy to hear about your great experience with our amazing team!

Regards, energie team

5つ星のうち4の評価

The staff is so welcoming and friendly

The staff is so welcoming and friendly
I've just started I have no complaints so far so good

2024年1月26日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Hi Roland,

Thank you for taking the time to leave us a raving review!

We appreciate your feedback and hope your fitness journey is continuing well :)

Regards, energie team

5つ星のうち4の評価

Good gym

Good gym , good equipment and the price not expansive , I like it

2024年1月26日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Hi Ali,

Thank you so much for taking the time to leave as a 4* review!

If you have any further feedback, please let us know, or come speak to a member of the team in club!

Regards, Energie Kettering Team

5つ星のうち4の評価

Good variety of machines

2024年1月19日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Hi Farhan

We appreciate you taking the time to leave us a 4* review!

Any feedback is greatly appreciated and we hope you continue to enjoy your experience here with us at energie Fitness Kettering!

5つ星のうち5の評価

Very Good gym.

2023年12月22日
Energie Fitness - Kettering ロゴ

Energie Fitness - Kettering からの回答

Hello

We appreciate you taking the time to leave us a 5* review!

Any feedback is massively appreciated and we hope you continue to enjoy your experience here at energie Fitness Kettering!

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