Has been a great experience so far with a mix of weight training and in house sessions conducted by energie fitness. They provide a wide range of in-house sessions ranging from HIIT to yoga to cycling... もっと見る
所在地
所在地を変更34a - 36 Kilburn High Road, London, NW6 5UA London, GB
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レビュアーのコメントを見てみましょう
Very friendly and professional trainers, a good amount of machines and free weights, and areas allocated well; bodyweight zones, machines, cardio zones etc. It's got everything a gym needs! Sometimes,... もっと見る
Kilburn -I am a member. The gym itself has a lovely vibe,your are made to feel welcomed. The staff are very professional and friendly. Especially Dawn, she is always willing to help and at times when... もっと見る
ABSOLUTELY AVOID – UNTRUSTWORTHY AND UNPROFESSIONAL DESPITE CALLING AND CLEARLY CANCELLING MY MEMBERSHIP, ENERGIE FITNESS KILBURN FAILED TO PROCESS THE CANCELLATION AND CONTINUED TO CHARGE... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
連絡先
34a - 36 Kilburn High Road, London, NW6 5UA, London, 英国
4.1
ほぼ満足
242件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
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Great gym - would recommend
The gym is very nice with lots of new equipment and a recent extension. I have also found staff members to be very friendly and helpful, when I first started and felt a bit lost in the gym they approached me to see if I needed any help and to show me where the different machines were. The only reason I have not given 5 stars is that the gym is quite small (although they are managing this very well in the current covid period) and can get very hot. The wifi also cuts out a lot in certain areas of the gym, although generally you can get good phone signal in most parts anyway. Overall I would definitely recommend :)
2020年9月25日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi there,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
A very good gym for the money
A very good gym for the money. Spacious and lots of equipment. Weights are often arranged chaotically so expect to occasionally have to search a bit to find the correct weights - not a deal-breaker though.
2020年9月25日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi there,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Best gyms In Kilburn
Best gyms I ever been to. Well organised and professionally laid out. Best gym in Kilburn
2020年9月25日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi there,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Very good gym
2020年9月25日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi Qays,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Came back to an upgraded gym…
Came back to an upgraded gym with a brand new studio and more equipment. The booking system also helps me know how many people will be in the gym before I get in to train. Last of all the staff are always cleaning.
2020年8月10日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hey Kevin,
We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.
Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
The club is amazing especially after…
The club is amazing especially after the renovation.
The new studio is incredible and also the new equipment makes you wanna stay there the whole day.
Hands down the best gym in kilburn
Highly recommended
2020年8月10日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi there,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
Great atmosphere
Great atmosphere. Everyone is really friendly and helpful. Very well equipped and enough space to keep the social distance. Great value! The staff always keep it clean and tidy. Best gym for the area. I’m a member for more then 4 years now and I really feel motivated any time I have my workout.
2020年8月9日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi Daniela,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
Since returning from COVID lockdown
Since returning from COVID lockdown, the gym is very refreshed I have noticed that equipment and environment is often cleaned throughout the day, new equipment is available to use. Social distancing is still applied within the gym but there is still enough space to work out
2020年8月9日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi Korran,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
The reopening of the gym has been a…
The reopening of the gym has been a breath of fresh air! The management and staff are working efficiently raising the standards of the gym! Nice new equipment too. Team Energie Fitness!!
2020年8月9日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi there,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
energie fitness kilburn is a great gym…
energie fitness kilburn is a great gym it has some great equipment and plenty of space to train, its never to busy in there and the people are really friendly and the gym is very well kept
2020年8月9日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi Kelly,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Small
Small, people don't put their equipment away.
Sometimes no cleaning spray and paper towels.
2020年6月15日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi James, thanks for taking the time to write the review and give feedback. We always welcome it, whether good or bad, so that we can continue to improve our service. Your review came through whilst we were closed for lockdown and actually things have improved dramatically. We’ve completed an extension making the gym 33% bigger. We have a new studio, lots of new equipment and we’ve also introduced more cleaning stations, sanitiser units with the staff doing more cleaning and the members doing their bit too. Please do visit again and we would hope you are impressed! Thanks again and kind regards, Torban
Great stuff to workout for real.
2020年3月20日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi Miguel,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Energie Fitness - Kilburn からの回答
Hi Somasree,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
Good atmosphere
Good equipment and really helpful and friendly staff. I had a well structured Kickstart session with Josie who was informative and ready to answer any questions.
One downside is the lack of floor space during peak times.
2020年2月29日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi Lucy,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
The gym premises and machines are quite…
The gym premises and machines are quite dirty, sometimes takes long time to fix an out of order machine, there is an area of the gym near a machine where is present some licking from the ceiling been there for ages and never been repaired.
2020年2月29日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi Manuel,
We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
I've been a member from the time the…
I've been a member from the time the gym was open. It's a friendly gym both staff and members. The staff are very helpful and will talk with you and help you to achieve your goals in losing weight or what you need to achieve by coming to the gym. There also have classes you can attend which is also very helpful in keeping you fit and losing weight . On a whole this gym caters for your fitness and health needs. Managers and staff are very friendly and will also send an email if you haven't been attending the gym. The price is also right for me. It's a nice and friendly gym
2020年2月29日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi Angela,
Wow – thanks for your kind comments! We are so happy that énergie Fitness was everything you hoped it would be. Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Nothing to say at the moment
2020年2月28日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi there,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Energie Fitness - Kilburn からの回答
Hi,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
Not too much room on peak time but and…
Not too much room on peak time but and lot of room for improvements but considering the convenient price the gym is not bad.
2020年2月28日
自発的なレビュー
Energie Fitness - Kilburn からの回答
Hi Lorenzo,
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Energie Fitness - Kilburn からの回答
Hi,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
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