Terrible. Strongly recommend not to order if staying out of the UK. We are based in Belgium and ordered rhe product 4 weeks ago and until now I don't have my package. Misleading marketing used online... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I was looking round for a cake server and knife for our wedding and came across engraved memories and I honestly cannot recommend them enough 🥰🥰 The cake server and knife are simply stunning... もっと見る
企業が回答しました
I am so impressed with the service I received The slate plaque in memory of my much loved dog Arthur is stunning The photo is flawless would highly recommend recommend this company. You have regular... もっと見る
I requested a more personal engraving on a wedding knife and cake slice for my son’s wedding and they were very helpful and accommodating. I was very impressed and happy with the results.
企業情報
当該企業による記述
Shop now for quality personalised gifts and keepsakes, perfect for any occasion. We have a large selection of beautiful pendants, lighters, keyrings, bracelets and many more!
連絡先
21 Barons Mead, SO16 9TB, Southampton, 英国
- +44 7311230131
- info@engravedmemories.co.uk
- www.engravedmemories.co.uk
4.3
優良
170件のレビュー
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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I requested a more personal engraving…
I requested a more personal engraving on a wedding knife and cake slice for my son’s wedding and they were very helpful and accommodating. I was very impressed and happy with the results.
2026年4月7日
Was beautiful
Was beautiful
Was a gift for a friend who lost her horse
The engraving was fantastic
Would definitely buy from them again
2026年4月7日
I am so impressed with the service I…
I am so impressed with the service I received The slate plaque in memory of my much loved dog Arthur is stunning The photo is flawless would highly recommend recommend this company. You have regular updates and will recommend them to friends and family. Thank you for the care and attention given to to my order.
2026年4月17日
自発的なレビュー
Pendant is beautiful
Pendant arrived very quickly and is beautiful. Found it quite fiddly to fill with ashes, but well worth the trouble.
2026年4月1日
Terrible
Terrible. Strongly recommend not to order if staying out of the UK. We are based in Belgium and ordered rhe product 4 weeks ago and until now I don't have my package. Misleading marketing used online which makes you think you will receive your item in 3 days. Also no real information given on import tax. After paying 15 Euros for delivery still had to pay 30 Euros for the import tax. Absolutely not worth it.
2026年4月1日
Engraved Memories からの回答
We’re sorry to hear this. As mentioned in our previous communication, import taxes are set by your local customs authority and are not something we can control or cover.
Our website also clearly states international delivery times (typically 10–15 working days after dispatch) and that additional customs charges may apply. We do not advertise 3-day delivery for orders outside the UK.
We understand the frustration, but this is standard for international shipments.
Custom engraved cufflinks
Order custom made engraved cufflinks with two different pictures, received them today and omg they are amazing better than i thought they would be so thank you x
2026年4月14日
自発的なレビュー
Engraved Memories からの回答
Hi Angie, Thank you for your kind words. We’re really pleased to hear the cufflinks exceeded your expectations and that both engravings turned out so well. We appreciate you taking the time to share your experience.
Very quick and professional service…
Very quick and professional service with a fantastic product at the end.
2026年3月30日
Engraved Memories からの回答
Thank you for your feedback. We’re glad to hear you were happy with the speed of service and the final product. We appreciate your support.
Went above and beyond to meet my needs
2025年11月3日
Engraved Memories からの回答
Thank you, Mrs Byres, for your kind words. We’re really pleased we could meet your needs and go the extra mile for you. Your feedback means a lot to us.
Looking for the perfect wedding cake knife and server
I was looking round for a cake server and knife for our wedding and came across engraved memories and I honestly cannot recommend them enough 🥰🥰
The cake server and knife are simply stunning and the engraving is top quality. Fast delivery and excellent service. If your ever looking for something special this is the place up come.
Will definitely buy from them again.
Thank you so much - these will be part of our precious memories from our wedding day.
2026年3月27日
Engraved Memories からの回答
Thank you, Miss Williams, for your lovely review. We’re delighted to hear you’re so happy with your cake knife and server, and that the engraving and service met your expectations.
It means a great deal to us to know they’ll be part of your special day and lasting memories. Thank you for your recommendation, and we look forward to creating something for you again in the future.
Engraved Memories からの回答
Thank you, Pauline, for your kind feedback. We’re so pleased to hear you loved your keychain and were happy with the service. We really appreciate your support.
I received the watch with the exact…
I received the watch with the exact engraving requested. The watch was of high quality material, and my Pastor really liked it and he wears it alot. Thank you
2026年3月19日
Engraved Memories からの回答
Thank you for your kind review. We’re so pleased to hear the engraving was just as requested and that you were happy with the quality of the watch. It’s wonderful to know your Pastor is enjoying it. We truly appreciate your feedback.
Prompt efficient service
Prompt efficient service. Beautiful items, professionally finished.
2026年3月25日
Engraved Memories からの回答
Thank you, Sally, for your kind feedback. We’re delighted to hear you were pleased with the prompt service and the quality of the items. We really appreciate your support.
Engraved Memories からの回答
Thank you, Margaret, for your kind review. We’re pleased to hear your order was completed quickly and that you were happy with the finish. We really appreciate your feedback.
I have not received my items
I have not received my items, I have gotten no update in relation to when they are expected to be delivered or anything at all expect thank you for your initial payment
2026年3月4日
Engraved Memories からの回答
Thank you for your review. We’re sorry to hear about your experience.
We have now resent your items via UPS, and they are showing as delivered. If you’re still unable to locate the parcel, please contact us directly so we can look into this further and assist you in resolving it as quickly as possible.
Love the pendent very happy
2026年3月9日
Engraved Memories からの回答
Thank you for your feedback. We’re so pleased to hear you love the pendant and are happy with your purchase. We really appreciate your support.
Absolutely beautiful key ring engraved…
Absolutely beautiful key ring engraved with my grandchildren on, a birthday present for their Mummy x
2026年3月19日
自発的なレビュー
Engraved Memories からの回答
Thank you, Tracie, for your lovely review. We’re so pleased to hear you’re happy with the key ring. We really appreciate your kind feedback.
Nice quick delivery,pendant is a bit…
Nice quick delivery,pendant is a bit smaller than expected, otherwise very happy.
2026年2月24日
Engraved Memories からの回答
Thank you, Stephen, for your feedback. We’re pleased to hear you were happy with the quick delivery and overall purchase. We appreciate your comment on the size as well, as it helps us continue to improve and ensure expectations are clear for our customers.
Order took a while but was worth the wait
Order took a while to arrive, however once it did arrive, I have to say it did come in a very lovely packaging (I did put on the note that’s it a present) and the carving on the locket/necklace was done really well, the pictures I uploaded were placed perfectly inside, I was actually very impressed that it was worth the wait 😅 just allow a few weeks - as it will take a while till it’s in transit, after that point u do get a Royal Mail tracking number.
2026年3月7日
自発的なレビュー
Engraved Memories からの回答
Thank you, Heidi, for your thoughtful review. We really appreciate your patience and are so pleased to hear that the locket, engraving, and packaging all met your expectations in the end.
Your feedback on delivery time is also very helpful, and we’re glad you felt it was worth the wait. Thank you again for your support.
…great experience
The first bangle I ordered was not what I expected rang them up and they let me re order another style free of charge and keep my first one too
2026年2月5日
Engraved Memories からの回答
Thank you, Susan, for your kind review. We’re glad we could quickly resolve things for you and help you find a style you were happy with. It’s great to hear you had a positive experience, and we really appreciate your feedback.
Good value speedy and quality items
Good value speedy and quality items purchased another doggy memorial for my freind and the quality and help from staff was yet again amazing thank you so much
2026年2月9日
Engraved Memories からの回答
Thank you for your feedback. We’re pleased to hear you found our products to be good value and were happy with the speed and quality. We really appreciate your support.
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