I recently placed an order for three items, however only one item was received in the box. I have already logged this issue, but unfortunately I have not received any response so far. I have al... ãã£ãšèŠã
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Really good quality had to return my first order as jumper was too big but return was easy and replacement was shipped in no time , I am a first time customer but will definitely be back!
Ordered a Carhartt Tshirt (which is great by the way) which got delayed thanks DHL. The EQVVS team were so responsive and helpful to my enquiries to see if they could help track it down as the DHL lin... ãã£ãšèŠã
I bought a Ralph Lauren jacket which developed a manufacturing fault . RL told me that I had to contact Eqvvs re my issue. I contacted Eqvvs by email and had an immediate phone call back from Dominic... ãã£ãšèŠã
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EQVVS aims to provide the latest on-trend, premium menswear brands to push the boundaries of our fashionable shoppers.
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High Street 281, LN2, è±åœ
- info@eqvvs.co.uk
- www.eqvvs.co.uk
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Happy Customer
Great service, but i had to return a shirt for a smaller size but cost £8 something as I didn't understand the return process and just sent it by signed for post
WORST website ever DO NOT USE
Worst website ever DO NOT USE
- SENT ME WRONG SIZE
- THE CLOTHES STUNK OF SWEAT
- CLOTHES LOOKED FAKE
- MADE ME PAY FOR REFUND EVEN THO THEY SENT WRONG SIZE ðð
Under the customers consumer act, these people have the worst website of all time, what a waste
First time using EQVVS
First time using EQVVS and have to say Iâm impressed with the service. The item arrived as described and quickly using the standard delivery service. Will definitely use again. Thanks EQVVS.

EQVVS ããã®åç
Nice bag
Nice bag, main zip doesnât work properly, so could eventually slide open. Iâd send it back but canât be bothered with the hassle, wonât buy from this company again.

EQVVS ããã®åç
Excellent quality clothing
Excellent quality clothing and a fantastic service

EQVVS ããã®åç
Everything was great I ordered my poloâŠ
Everything was great I ordered my polo shirt Sat afternoon and it was delivered on Tuesday fantastic service

EQVVS ããã®åç
I didn't receive my order dpd just leftâŠ
I didn't receive my order dpd just left it on my doorstep (there's a picture) I live in a block of flat's with no safespace, so someone has obviously taken it. So I still have to pay for 2 boss tops that I've not received disgusting!! EQVVS won't do nothing about it. NEVER SHOPPING WHITH YOU AGAIN!!! FUMING.

EQVVS ããã®åç
Boss top
At first was easy to pick my item a boss petempesto polo, it says take your usual size so I did and it was massive large bordering XL and Iâm a medium so sent it back, the delivery was £5 and to send back £5, wonât be using this site again

EQVVS ããã®åç
Terrible customer service avoid allâŠ. I was. It about tags I have them here I was about how it turned out the fabric has stretched after following the instructions for care didnât think it be so bad
Terrible customer service avoid all costs. Do not waste your money buy from any other store online, except them absolutely terrible, especially the returns department and speaking with the customers they do not accept any returns of faulty products. Itâs like they buy and resell them

EQVVS ããã®åç
I could buy what I wanted at a sensibleâŠ
I could buy what I wanted at a sensible price. The delivery was very quick. Would use again

EQVVS ããã®åç
I found this webiste when looking onâŠ
I found this webiste when looking on google for some trainers that the usual websites didnt have in stock. I came to trust pilot first and i did read a few negative reviews. But as they where the same price and the right size i decide to go for it and im so glad i did!! Arrived super fast, managed to have a code for free delivery so was suprised when they arrive in just 2 days! and packaged really well. Will definetley be adding EQVVS to the shopping list :D

EQVVS ããã®åç
Poor customer service, even worse choice of delivery agent
ORDER: #EQ136540
I placed an order on 31/10/23. I received a DPD notification that I would be expecting delivery on 01/11/23. This delivery has been re-scheduled every day thereafter & has subsequently been cancelled every day thereafter!
For context, I placed an order on the same day from a company that makes custom items, based in Canada. This item has been made & shipped from Canada & is with me already before the item I ordered in the UK.
I appreciate that not all blame can be placed on EQVVS for this however there is an element of responsibility over the choice in shipping carrier that you use. DPD is renowned for its staff stealing items & parcels going missing.
DPD has given me the same stupid answer 5 days in a row, "please wait tomorrow for an update"! Tomorrow has come & gone 5 times now with the same answer still being given.
Apparently mainstream customer service in DPD can't understand or tell me why the local depot is 'holding' onto my parcel. They can't get through to the depot to understand why this has happened.
I am literally going round in circles with DPD.
I also contacted EQVVS to resolve this issue mid week. I got an email from them saying they contacted DPD & will get back to me ASAP with an answer. I am still waiting for the response despite a follow up email from myself looking for an update.
DPD has now advised me today (05/11/23) that the best thing to do is to get the retailer (EQVVS) to cancel the parcel from their side of things and re-ship the item again. If this isn't an admission that the parcel is lost (**cough cough - stolen**) then I do not know what is?!
I really do not understand why a retailer who is selling designer brand items, is using a 3rd class delivery agent with a history of internal theft.
Absolutely annoyed that I have spend at least 30 minutes of my day for the past 6 days chasing a parcel.
I really do not know what I can do to resolve this situation as DPD is passing me round in circles and EQVVS clearly don't like responding to emails (despite them indicating that they respond quickly in hours and even respond to emails out of hours).
I would suggest using a different retailer if you value your time & want your item reasonably quick without hassle.

EQVVS ããã®åç
Personally i had never heard of thisâŠ
Personally i had never heard of this site but when i typed in what i was looking for it came up and im glad i did. Quick delivey. Quality product. Also read reviews there and its a bit unfair people complaining about delivery which isnt the websites fault. That will be down to the couriers

EQVVS ããã®åç
Ordered once. not again
Ordered once.
Items not delivered as driver couldn't find address.
They sent item back and I had to chase refund... And then chase a refund for non existent delivery

EQVVS ããã®åç
Fred perry tracksuit top old scool ..Great item not seen in shops in my areaâŠ
Great item not seen in shops in my area good price bought it end of...

EQVVS ããã®åç
Polo aplenty
I was able to find the item I was looking for (a bit pricey) but non the less it's the one I wanted.
Great service and Clearpay helped withâŠ
Great service and Clearpay helped with my purchase
Fast delivery,very good selection.
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