I was very specific about what I wanted and the salesman was extremely helpful and knowledgeable. He did not try to 'up-sell', and put no pressure on me to make a purchase. He allowed me to make my ow... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff in the shop were lovely at Mcarthur Glenn - East Midlands. Myself and my family have been customers for over 15 years. I had my diamond tennis bracelet from there and had to get it fixed... もっと見る
企業が回答しました
The two ladies who served us, were amazing completely understood what we wanted and they gave us the time that we needed.
The assistant was welcoming,friendly and very helpful with all my purchases Thank you
企業情報
Ernest Jones - Basildon について
当該企業による記述
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
連絡先
5 East Gate Centre, SS14 1AF, Basildon, Basildon East Gate, 英国
- 01268530165
2.5
期待以下
10件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Avoid for repairs
The staff in the shop were lovely at Mcarthur Glenn - East Midlands. Myself and my family have been customers for over 15 years.
I had my diamond tennis bracelet from there and had to get it fixed there in January. It broke or dropped off while I was sat at my laptop but they are saying that I must have done it with force which I know I didn’t because I would have felt it. They said they are happy with their workmanship even if I’m not and they will fix it for another £56.
No thank you, Ernest Jones will not be receiving another penny from me ever again. I’m fuming!
2023年12月21日
自発的なレビュー
Ernest Jones - Basildon からの回答
Hi Vanessa,
Thank you for reaching out to us and I am sorry to learn that there have been issues with your diamond bracelet.
If you would like to give us a call on 0800 458 1066 (option 3), a colleague will be happy to discuss this with you. Your case number is CS2406647.
Kind regards,
Beck
Wouldn’t bother buying a diamond…
Wouldn’t bother buying a diamond engagement ring from Ernest Jones.
They are overpriced diamonds which have inclusions and are of a poor quality compared to what you can buy for the same money at proper diamond specialists.
If you want to buy a diamond of any sort avoid Ernest Jones as if you ever need to sell it you will barely be able to.
Find a supplier that allows you to chose diamond clarity, colour and fluorescence etc.
2022年7月1日
自発的なレビュー
Ernest Jones - Basildon からの回答
Hi Carl, thank you for taking the time to leave your feedback. I am sorry that you were unable to find a suitable purchase with us.
Kind regards
Emma
I was very specific about what I wanted…
I was very specific about what I wanted and the salesman was extremely helpful and knowledgeable. He did not try to 'up-sell', and put no pressure on me to make a purchase. He allowed me to make my own mind and talked freely about each item. I left very happy with my choice, and the price I paid for it.
2021年6月30日
The assistant was welcoming,friendly…
The assistant was welcoming,friendly and very helpful with all my purchases
Thank you
2021年6月18日
Excellent service and availability
Excellent service and availability.
Friendly and knowledgable staff.
2021年6月15日
Good customer service.
2021年5月27日
The two ladies who served us
The two ladies who served us, were amazing completely understood what we wanted and they gave us the time that we needed.
2021年5月11日
The watch was very good
2021年4月27日
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