A very happy customer left the store after very good and attentive service by Louis who listened to my requirements and delivered on all. I'm chuffed with my watch. I think it's me to a T. The omega... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good value for money
企業が回答しました
Placed a order for a engagement ring at the Ernst Jones bullring store, they assured me my ring would be ready within a week, a week later I got a call saying we have your ring, then I find out they... もっと見る
企業が回答しました
really enjoyed my shopping experience at omega boutique birmingham, helpfull staff would highly recommend
企業情報
Ernest Jones - Birmingham Upper Mall について
当該企業による記述
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
連絡先
Upper Mall East, Bull Ring Centre, B5 4BG, Birmingham, Birmingham Bull Ring, 英国
- 01216162646
4.0
ほぼ満足
6件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good value for money
2023年7月22日
自発的なレビュー
Ernest Jones - Birmingham Upper Mall からの回答
thanks for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
Placed a order for a engagement ring at…
Placed a order for a engagement ring at the Ernst Jones bullring store, they assured me my ring would be ready within a week, a week later I got a call saying we have your ring, then I find out they ‘accidentally ordered the wrong size, due to a system error’ I then waited another week and then recieved a email saying the order has been cancelled, called the store and they told me to ignore it, as it’s again a system error, I had plans to propose in 2 days time, a day before I got a call saying the rings here come and collect.
I proposed and we had to go back to the store as the ring didn’t fit, we then found out they gave us the wrong size again!!! Then we got it re-sized which took over a week and now 2 days later one of the diamonds fell out! What a joke, we will be going to the store tommorow to see what they will do, absolute terrible experience the worst customer service from a supposedly reputable company, would never recommend these people.
2021年11月5日
自発的なレビュー
Ernest Jones - Birmingham Upper Mall からの回答
Hello Sukhjinder, Thank you for taking the time to write this review about your experience! I am so sorry there has been a few issues with your engagement ring, this should be a very special moment for you both and I am so sorry that this has not been the experience you was hoping for. So we can help you further please call us on 0800 458 1066 option 3 and quote
01782970, and we will be more than happy to assist you. Kind regards Luke
Great service from Ernest Jones
Great service from Ernest Jones especially Rebecca who provided excellent customer service
2021年7月2日
really enjoyed my shopping experience…
really enjoyed my shopping experience at omega boutique birmingham, helpfull staff would highly recommend
2021年6月13日
A very happy customer left the store…
A very happy customer left the store after very good and attentive service by Louis who listened to my requirements and delivered on all. I'm chuffed with my watch. I think it's me to a T.
The omega store.
2021年5月25日
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