Went into store in Cribbs Causeway today - helped by Rex who gave lots of advice but was not pushy at all. Went away to think about and look in other stores but decided the ring that had been tried on... もっと見る
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所在地
所在地を変更Unit 535, Lower Level, The Mall at Cribbs Causeway, BS34 5GG Bristol, Cribbs Causeway, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Whilst the staff and customer service levels are excellent and very helpful, I'm so disappointed to report that my new (replacement) diamond halo ring has had a small diamond fall out of it after app... もっと見る
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Today I came in your Cribbs Causeway shop and was subjected to an excellent retail experience by Lana. She was very polite and knowledgeable. I purchased a Citizen watch after some excellent customer... もっと見る
Absolutely gutted to say the least! I don’t own much expensive jewellery, and my partner surprised with a beautiful necklace for Christmas from Ernest jones. It’s a delicate chain, with a small He... もっと見る
企業が回答しました
企業情報
Ernest Jones - Bristol Cribbs について
当該企業による記述
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
連絡先
Unit 535, Lower Level, The Mall at Cribbs Causeway, BS34 5GG, Bristol, Cribbs Causeway, 英国
- 01179591990
2.0
期待以下
42件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service.
2021年6月17日
Very helpful staff
Very helpful staff . I picked up a c&c watch which was too big .I was shown 3 smaller watches same make and very good advice on which one to choose as I was on my own.
2021年6月11日
Happy women equals happy man!
Turned up on time promptly, beautiful ring. Happy partner 👍 good price.
2021年6月5日
The customer service was outstanding
The customer service was outstanding.
Let me try on the rings I wanted to, very patient and interested store assistant who was genuinely interested in helping me make the right choice.
Very Covid secure but pleasant experience .
Cant recommend cribs causeway store enough xx
2021年6月3日
Pushy & Full-on
So pushy. Felt really overwhelmed. Didn’t enjoy the experience. Made an exciting visit to buy a ring a misery. Wouldn’t recommend.
2021年6月3日
very professional and knowledgeable on…
very professional and knowledgeable on omega watches well done amanda
2021年5月26日
Very helpful staff assisting us to…
Very helpful staff assisting us to purchase an Omega Watch for my wife
2021年5月25日
Very happy with the service provided.
2021年5月20日
The staff were very friendly
The staff were very friendly and professional. I had previously visited the shop and went back to purchase the diamond earrings and necklace I liked. Unfortunately they had been sold, there had been a delivery that morning but the items weren’t showing on the computer stock. One of the ladies went to check the stock anyway and they had come in on the new delivery but not yet recorded on the stock. I was delighted. Thank you.
2021年5月19日
Great service from start to finish
Great service from start to finish. My watch strap had to be adjusted several times but the lady was extremely patient and nothing was too much trouble.
2021年5月16日
Great customer support
I had bad experience with delivery company but Ernest Jones online customer services team help me and sort out the issue.
Ernest Jones – Bristol Cribbs
Unit 535, Lower Level, The Mall at Cribbs Causeway, BS34 5GG Bristol, Cribbs Causeway, GB have great team specially Mr. Jonas
2021年5月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I ordered a watch to be delivered
I ordered a watch to be delivered to the branch which I had to chase numerous times as branch orders are held for up to a week to be delivered in bulk.
Fortunately someone in the branch placed a new order and it arrived 2 days after expected date.
That said when collecting my watch the service provided by Amelia was exceptional
she was attentive and professional throughout she is an asset to the company
2021年5月13日
Ernest Jones - Bristol Cribbs からの回答
HI thank you for taking the time to contact us and I am really sorry you were unhappy with the service if this has not yet been resolved please contact us on 0800 458 1065 Option 3 and we will be happy to help - Many thanks Pamela
Very good customer service!
Very good customer service!
Staff is very friendly, professional and helpful.
2021年5月13日
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