Absolutely lovely staff, relaxed atmosphere, they really have time for you. Plus they really know and have an enthusiasm for the products
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I recently purchased an engagement ring from Ernest Jones, I was served by a lovely lady called Millet. She was amazing at helping me find the right ring with little information, as I didn’t really... もっと見る
Purchased a ring and within 2 weeks a stone fell out, took it back and told ring would have to be sent away!! Had to repeat myself that the law states a replacement or refund also qualify s, staff nee... もっと見る
企業が回答しました
Charlie from Cambridge was so helpful and knowledgeable. I had lost my wedding ring and needed a replacement, yet haven’t visited a jewellers in over 10 years. I didn’t really know what to expect b... もっと見る
企業情報
Ernest Jones - Cambridge について
当該企業による記述
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
連絡先
Unit 44 Lion Yard, CB2 3NA, Cambridge, Cambridge, 英国
- 01223324791
3.3
まあまあ
35件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered and delivered with ease.
Ordered and delivered with ease.
Just what we wanted. As described.
2021年7月2日
Very pleasant purchase experience
Very pleasant purchase experience, offered water or wine and a seat which made the whole purchase 5star . Watch size adjusted while we waited . Well done everyone .
2021年6月26日
Great service with a smile
Received a lovely warm welcome & great service with a smile 😊.
Staff Chelsea was extremely professional & friendly. I would definitely recommend a visit to this shop.
2021年6月17日
Great service and very professional…
Great service and very professional helpful staff without being too pushy.
So different from when we went into F Hinds and she was literally reading off a script. It was embarrassing to listen to.
2021年6月17日
Assistant advised me to get the care…
Assistant advised me to get the care product protection after i told him it was a gift for my 16 year old son.
Excellent service
2021年6月16日
Richard and his team at the Cambridge…
Richard and his team at the Cambridge branch offer an amazing service and we are never disappointed.
2021年6月3日
Great customer service
I visited your Cambridge store to view a particular watch. I was exceedingly impressed with Richard , store manager and his colleague for spending an hour with me showing me the watch and how it worked and setting it up for me. I cannot praise them enough.
2021年5月25日
Eavan is amazing and we keep coming to…
Eavan is amazing and we keep coming to get her advice and help. She is very helpful, honest and amazing with customers. She should get a bonus for all her hard work and exceptional customer service skills!
2021年5月25日
white gold twisted chain
I bought a beautiful white gold chain, the assistant who served me was so helpful and had a really friendly manner
2021年5月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Disgusted
Disgusted, we brought an engagement ring in Cambridge store lovely assistant had to order our size we payed cash, expected delivery friday, thur afternoon had an email saying out of stock ....not good enough we had already payed i had a day off Friday for delivery and an engagement party that night! Had to cancel as i was so upset, you spoilt our experience which was so special to us,now waiting for another ring to be re-sized arranged from Cambridge store after a telephone conversation Friday morning, it better be perfect with no other problems or matters will go further
2021年5月11日
Ernest Jones - Cambridge からの回答
Hi, thank you for your review, I am so sorry to hear we were unable to fulfill your first order. Should you need to contact us please call 0800 458 1066, option 3 quoting your order number and case reference CS 01676110.
Thanks Emma
10/10 service
Very satisfied with both online and in store orders and service received by the Cambridge store staffs.
2021年5月11日
Great Customer Service
Went to visit the store today for an exchange, Chelsea was very welcoming and super helpful, and very patient, thank you for your excellent customer service!
2021年5月4日
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