I came in with my partner to the Edinbrugh branch to choose him a watch and Sheila (Could have been Shelly) went above and beyond. Couldn’t have received a better service! Thank you x
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a wonderful shopping experience in EJ Edinburgh and all down to the professionalism, patience and kindness of Katrina and Aileen. I was only visiting Edinburgh on a short break but will definit... もっと見る
企業が回答しました
I bought a watch online, it came in different box, had two scratches on the case and a tag and pulsometer’s charger missing. I was offered 10% off the price I paid for the watch which was unacceptabl... もっと見る
企業が回答しました
We wish to congratulate the Manager Bob and the staff for their efficiency and always a warm welcome. Our son will be in Edinburgh at the beginning of July and we will present him with our gift of a... もっと見る
企業情報
Ernest Jones - Edinburgh について
当該企業による記述
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
連絡先
78 Princes Street, EH2 2ER, Edinburgh, Edinburgh Prince St, 英国
- 01312200507
3.2
まあまあ
28件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect!
Friendly, cheerful and helpful staff. Came away with just what I wanted! Thank you, 😊
2021年5月25日
Only required a battery change but…
Only required a battery change but service was excellent
2021年5月25日
service
Although I had no luck on the chat online, I did get great advice from customer services who checked stock for me in Edinburgh. Safety and cleanliness during covid was adhered to and staff member very well mannered and polite was a pleasure to shop.
2021年5月13日
I.have been dealing with ernest Jones…
I.have been dealing with ernest Jones for years I have always had marvelous service I would say the go above and beyond to be helpful
2021年5月11日
watch battery service
Just needed a watch battery. The service was quick, with a new electronic guarantee which was a nice additional touch.
2021年5月11日
Excellent service and ordered a ring…and git it delivered the nxt dsy
Excellent service and ordered a ring and got it delivered the nxt day
2021年5月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Disappointed
We collect my emerald and diamond ring ,which I an very pleased with ,,but what concerned me during this covid pandemic that was the grey haired gentleman was on the phone ,he dropped his face mask to below his chin and talked on the phone ,when he was finished his conversation ,he didnt place his face mask back over his nose and mouth and he didnt sanitize the phone or his hands after using ... despite all the precautions that the store have implemented for customers.
2021年5月11日
Ernest Jones - Edinburgh からの回答
Hi Miles thank you for getting in touch and I am sorry to hear this we will certainly discuss this with the store management team - Many thanks Pamela
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