Used the Peterborough store for a repair extremely rude and the supervisor is quite condescending and personally I felt enjoys embarrassing people with his attitude. I would never ever recommend this... もっと見る
企業が回答しました
所在地
所在地を変更Unit 15, The Queensgate Centre, PE1 1NH Peterborough, Peterborough Queensgate, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Not only did we receive first class customer service whilst choosing a wedding ring but the lady who served us actually listened to what I wanted and found my dream ring. We had ordered 2 via online... もっと見る
Charlie was excellent with his knowledge and attitude was a real pleasure to part with my money
Very helpful, went up to the other shop to get me the right size ring. Very happy customer.
企業情報
Ernest Jones - Peterborough Unit 15 について
当該企業による記述
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
連絡先
Unit 15, The Queensgate Centre, PE1 1NH, Peterborough, Peterborough Queensgate, 英国
- 01733557591
3.6
まあまあ
6件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Used the Peterborough store for a…
Used the Peterborough store for a repair extremely rude and the supervisor is quite condescending and personally I felt enjoys embarrassing people with his attitude. I would never ever recommend this company or this store. The watch wasn’t repaired and yet another independent jeweller has repaired it with a guarantee.
2022年1月23日
自発的なレビュー
Ernest Jones - Peterborough Unit 15 からの回答
Hello Robert, Thank you for taking the time to provide feedback on your experience in store. I am so sorry that you are not happy with the service provide in store and not happy with the supervisor.
This is not how we want customers to feel, please call us on 0800 458 1066 option 3 and quote 01837010, and provide more information and we will look into this for you. Kind regards Luke
Charlie was excellent with his…
Charlie was excellent with his knowledge and attitude was a real pleasure to part with my money
2021年6月17日
Very helpful
Very helpful, went up to the other shop to get me the right size ring. Very happy customer.
2021年5月27日
Excellent customer service
Not only did we receive first class customer service whilst choosing a wedding ring but the lady who served us actually listened to what I wanted and found my dream ring. We had ordered 2 via online during lockdown but these just weren't right. They were exchanged easily. I also sent my engagement ring to be rhodium plated again. Once my ring was returned to store they rang me to say this wasn't up to their standard and would like to send it back.
Fabulous service and amazing staff. Will not be going anywhere else again.
2021年4月20日
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