My granddaughter got engaged november23 one of her Diamonds fallout a few weeks later she had to pay £250 to have it repaired and she had it back in January 24 .she hardly wears her ring as she works... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Went into this store today to buy my third watch from Ernest jones and as usual the service was excellent and welcoming,I really enjoy popping in for a look and to plan my next purchase at Ernest... もっと見る
The most comfortable and professional experience at the Swansea store today. I have purchased a number of items over the Years and have often been served by Julie. She is a credit to the store. Always... もっと見る
企業が回答しました
Alison in Ernest Jones in the quadrant in Swansea was very efficient and friendly. She helped us as soon as we got into the store. She advised us superbly on the quality of the ring and we bought it.... もっと見る
企業情報
Ernest Jones - Swansea について
当該企業による記述
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
連絡先
6 Wassail Square, Quadrant Centre, SA1 3QW, Swansea, Swansea Quadrant, 英国
- 01792460583
3.6
まあまあ
31件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service overall, very happy.
Bought my partner a ring online for collection at Swansea. The whole experience went really well, and I was really happy.
I hope my partner is as happy on her Birthday soon.
2021年6月3日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The people u have delivery to people…
The people u have delivery to people house is not great thay don't put cards thought your door to say they have been so u have to do the work to get your item. I just got a email saying sorry we missed you . Dx are a joke and not that great to work with so I'm not happy at all
2021年5月27日
Ernest Jones - Swansea からの回答
HI thank you for taking the time to contact us and I am really sorry you were unhappy with the service if this has not yet been resolved please contact us on 0800 458 1065 Option 3 and we will be happy to help - Many thanks Pamela
Good if not excellent customer service
Good if not excellent customer service. I am delighted with product and help I got from the branch manager. Bethan has always been an asset to your company dealing with her over the years.
2021年5月25日
Courteous
Courteous, helpful and very knowledgeable. Took a great deal of care over the final fitting.
2021年5月20日
Amazing
Everything about my experience was magical. Made to feel special throughout my shopping experience.
2021年5月13日
Big thank you to Julie the assistant…
Big thank you to Julie the assistant manger in the quadrant Swansea.
Bought another item last Saturday after buying a watch the previous Saturday.
Brilliant at her job and makes buying easy.
2021年5月11日
Purchase experience
I have purchased a few items from this shop, and have always been met by knowledgeable and professional staff. Even in these strange and challenging times, I have always experienced only pleasant and patient sales people. Making the buying process a pleasant experience. I will look forward to future dealings with establishment. Until then I wish you well.
2021年5月11日
Excellent service
Excellent service, even in these times of mask wearing and needing to que to enter shops, the staff were friendly and informative. I was after an Omega watch and wanted to view several items. The salesmen bought me the watches and we went over which ones I liked and didn’t like. I was there about 90 mins and walked out a very happy customer.
2021年5月11日
Quality product with quality service
Quality product with quality service, always my number one go to diamond jewellery and luxury watches.
2021年5月11日
The manager was lovely
The manager was lovely, helpful friendly and chatty. Could have stayed longer there, really helpful with me and my mum and made our visit friendly.
Lovely person and fab manager, credit to your company.
2021年5月6日
Excellent Service
Easy online service, problem with delivery to the store of choice as it had been closed down. This was sorted out quickly by the help desk and the store in Swansea where my order came from. Excellent communication kept me informed.
2021年4月27日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。