Quality products. I usually go into our local shop in Truro but there are too many holiday makers down here at the moment. This is a much better experience on an easy to navigate site at very reasonab... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Incredibly dissappointed in the manager. Basically either calling me a liar or one of her team, all to cover her own mistake. It's a good job customer services are so kind. No kindess or compassion, l... もっと見る
企業が回答しました
I cannot fault the truro branch at all! Especially Kayleigh the store manager. Who went completely above and beyond in helping me. I had an issue with a ring purchased many years ago. I got it ‘fixe... もっと見る
I initially bought a platinum wedding ring, but after 6 months of wear, I had a lot of issues and no one from the company would help me. However, eventually, an angel called Kayleigh who is the manage... もっと見る
企業情報
Ernest Jones - Truro について
当該企業による記述
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
連絡先
9 - 10 Boscawen Street, TR1 2QU, Truro, Truro, 英国
- 01872222035
2.8
まあまあ
29件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We have visited the Truro store
We have visited the Truro store a couple of times in the last year pre and post lockdown and all the staff have been lovely and very helpful, especially Chrissie and Val.
2021年6月17日
Wasn’t looking to buy but…..
Wasn’t looking to buy when I went in, but saw a bracelet I liked and Manager Kayleigh let me try it on! Decision made! Helpful, professional and happy staff made the shopping experience a very joyful one. One happy customer
2021年6月17日
Great experience
All the staff from selecting to collecting my wife’s ring were fantastic.
So friendly, credit to the company. Sorry I can’t recall any names. :(
2021年6月17日
The staff were amazing
The staff were amazing all I knew was I needed a gift for my mums birthday
The girl who helped was so great il definitely go back to this store because of your amazing staff
2021年5月25日
Excellent customer service
Excellent customer service not just at this appointment, but every time we visit
2021年5月25日
The store was very clear on COVID…
The store was very clear on COVID restrictions and felt like a safe place to shop. The assistant was knowledgeable, there was a choice and I got exactly what I wanted.
2021年5月21日
Just lovely staff!
Just lovely staff who know their business and offer excellent advice geared to the customer. My experience of staff at the Truro branch has been excellent!
Well done you guys!
2021年5月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Order had been cancelled after waiting…
Order had been cancelled after waiting for it to arrive for my wife's 40th birthday. Not pleased at all that this wasnt mentioned sooner.
2021年5月4日
Ernest Jones - Truro からの回答
Hello there, Thank you for taking the time to write this review! I am so sorry that your order was cancelled due to no stock! To see if we can help you further please call 0800 458 1066, option 3 quoting reference CS 01666320.
Thanks Luke
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