Escentric Molecules レビュー 

273
•
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I bought because I love M05 / Cashmeran. So 100ml and the 30 ml with (gratis!) travel case were mandatory. And I like E03 very much. What I knew because I had bought two 5 x 2 ml sample sets for... もっと見る

5つ星のうち5の評価

I had an issue with 2 of the sprayers and they sent new bottles out right away. Very good customer service. I requested just new spray nozzles and they replaced the whole thing.

5つ星のうち5の評価

Tolle Parfums, ich kaufe sie nicht zum ersten Mal und bin jedes Mal sehr zufrieden. Besonders gefällt mir Molecule Mandarin – ein frischer, leichter und sehr angenehmer Duft. Ich habe zwei Flaschen ge... もっと見る

企業が回答しました

5つ星のうち5の評価

Ich liebe Escentric Molecules für ihren einzigartigen Ansatz in der Parfümerie. Die Düfte wirken sauber, modern und entfalten sich auf der Haut jedes Mal ein wenig anders, was sie wirklich individue... もっと見る

企業が回答しました

企業情報

  1. 美容用品店

当該企業による記述

Escentric Molecules celebrates perfumery as the art of chemistry. A cult phenomenon that revolutionalised the world of modern perfumery. Shop unisex fragrances created by Geza Schoen now from the official store.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

273件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 63%に回答しています

通常1カ月以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(273)

過去12か月のレビュー数: 143件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Recommending sample sets

I bought because I love M05 / Cashmeran. So 100ml and the 30 ml with (gratis!) travel case were mandatory.

And I like E03 very much. What I knew because I had bought two 5 x 2 ml sample sets for M and E first and so I could redeem the price at 100 ml of M05 and E03 as well.

Delivery (via DPD as well as UPS) was smooth and very fast and the web store as well as paying were easy as well (plus I wasn't forced to use Paypal but could use my debit card doubling as a credit card, which not all shops do).

2026年9月17日
5つ星のうち5の評価

great customer service

I had an issue with 2 of the sprayers and they sent new bottles out right away. Very good customer service. I requested just new spray nozzles and they replaced the whole thing.

2026年9月17日
5つ星のうち1の評価

Too weak?

I have been loving on Molecule 01 for over a decade, smelling it on others. I finally took the plunge and bought the exact one for myself but not only can I not smell it (which I understand is quite common), neither can those around me! Ughhh.

2026年5月18日
5つ星のうち5の評価

Easy to navigate website

Easy to navigate website, good graphics, fast delivery

2026年7月20日
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your feedback. We are pleased to hear that you found our website easy to navigate and that your delivery arrived quickly.

EM

5つ星のうち5の評価

A fragrance must have!

Shipping was spot on. Packaging was lovely; and products smelled amazing as always. I have a few different bottles, and obsessed with my new addition to my collection; the travel size spray bottle. I highly recommend.😊

2026年7月20日
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new travel size bottle and that our shipping and packaging met your expectations. It is wonderful to know that our fragrances continue to be a valued part of your collection.

EM

5つ星のうち2の評価

The perfume leaked and the package was…

The perfume leaked and the package was all soaked. The lid is somehow also broken. Definitely something that went wrong there. Loving the smell tho!

2026年7月20日
Escentric Molecules ロゴ

Escentric Molecules からの回答

We are so sorry to hear that your order arrived damaged .

While we're thrilled you love the scent itself, this is definitely not the standard of quality we aim to deliver. Please reach out to our support team at support@escentric.com with your order number and photos of the package.

We want to make this right for you.

EM

5つ星のうち5の評価

Had a minor issue with my order (on my…

Had a minor issue with my order (on my end) and reached out for customer support for help. They were very quick to reply and fix the issue (and they even sent me some more free samples!). Their products are also pretty solid as well, molecule 01 has been my go to for years. S/o to Dan!

2026年7月27日
自発的なレビュー
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your feedback. We are pleased to hear that Dan was able to quickly resolve the issue with your order and that you enjoyed the complimentary samples. It is wonderful to know that Molecule 01 has been your go-to fragrance for years.

EM

5つ星のうち1の評価

Prendete altro NO molecules

Headline: €150 for scented water. Worst customer service ever.
Review: I am extremely disappointed and unsatisfied with both the product and the brand's customer service. I purchased a 100ml bottle of Molecule 02 from an authorized retailer for €150. While the official sample I tried was great, the full bottle contains absolutely no scent—it is literally like spraying plain water.After checking the batch code (WME22185-37), I discovered the product was manufactured on April 15, 2022. It has been sitting in storage for over 4 years before being sold, which clearly ruined the fragrance formulation. Despite this, nobody from the brand—including Dan from customer service—bothered to check if the batch was defective. They simply ignored my complaints and hid behind generic excuses about "molecular fragrances."A supposedly high-end brand should never treat loyal customers this way. They just took my €150 and left me with a useless bottle of water. I strongly advise everyone to avoid buying from Escentric Molecules. They are not a real luxury house. Save your money and stick to true luxury brands that actually value their customers and guarantee the quality of their products.

2026年7月1日
自発的なレビュー
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your feedback. We are sorry to hear this wasn't the experience you were hoping for, but we can confirm that the formulations for our fragrances remain unchanged since their introduction. Scent perception is personal and can vary due to skin chemistry,

EM

5つ星のうち1の評価

Very dissapointed in the perfume

Very dissapointed in the perfume. Loved it after a friend wore it. I got a bottle as a Christmas gift and there is no smell. I even purchased the body lotion to see if that would help. Customer service advised me that The Molecule 01 fragrance is radically minimalist, and it contains no odorants except the aroma-molecule, Iso E Super, pure and singular. Hannah recommended I tried the Escentric range. Surely, she could have send some samples. That way I could have an idea if this one is more suitable. As it is not a cheap perfume brand.

2026年4月1日
自発的なレビュー
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your feedback. As Molecule 01 is intentionally subtle and interacts uniquely with each person's skin chemistry, meaning it can sometimes be difficult for the wearer to detect.

EM

5つ星のうち5の評価

Easy ordering and shipment came on…

Easy ordering and shipment came on time. Great product.

2026年5月20日
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your positive feedback. We are pleased to hear that you enjoyed a smooth ordering process and that your shipment arrived on time. We hope you continue to enjoy your fragrance

EM

5つ星のうち5の評価

Comfortable communication with support…

Comfortable communication with support and quick solving of problems :)

2026年5月18日
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your review. We are pleased to hear that you experienced comfortable communication with our support team and that your problems were resolved quickly.

We appreciate your support and look forward to serving you again in the future.

EM

5つ星のうち5の評価

I am absolutely Amazing Fragrances and Excellent Service!delighted with my…

I am absolutely delighted with my experience! I purchased several 2 ml perfume samples, including some new releases I was excited to try. The fragrances are amazing and exceeded my expectations. The service was excellent as well—easy ordering process, careful packaging, and prompt delivery. It's a perfect way to discover new scents without committing to a full bottle. Highly recommended, and I will definitely order again!

2026年5月21日
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your review. We are delighted to hear that you enjoyed exploring our fragrance samples and that the ordering and delivery process exceeded your expectations.

We look forward to welcoming you back when you are ready to discover more of our scents

EM

5つ星のうち5の評価

Excellent!

Excellent customer service and amazing fragrance!

2026年5月20日
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your review. We are delighted to hear that you experienced excellent customer service and are enjoying the fragrance.

We appreciate your support and look forward to welcoming you back in the future

EM

5つ星のうち5の評価

Used a discount code that gave me a…

Used a discount code that gave me a great saving . Delivery was very quick and smooth .Ordered Molecules 01 which I get so many compliments on and also received 2free gifts .I’ve placed a couple of orders from here now and will continue to do so 5⭐️rating on everything

2026年5月19日
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed a quick delivery and that Molecule 01 continues to bring you so many compliments.

We truly appreciate your ongoing support and look forward to your next order.

EM

5つ星のうち5の評価

Great company

Easy ordering online, lovely packaging and quick delivery. Never ordered before but will again.

2026年5月18日
Escentric Molecules ロゴ

Escentric Molecules からの回答

Thank you for taking the time to share your feedback. We are delighted to hear that you found the online ordering process easy and enjoyed the packaging and quick delivery.

We truly appreciate your support as a new customer and look forward to welcoming you back in the future.

EM

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