Ewatchparts レビュー 

The folks at Ewatchparts were very responsive as I was searching for a bracelet for my grandfather’s vintage Seiko (a unique military version from the late 60s). Pricing was fair, shipping was prompt and arrived on time, and the bracelet was a perfect match to the case as well as the vintage clasp. Great experience with these folks!

*Update since posting this review they have replied blaming me for putting my wrong address. The arrogance and rudeness is unbelievable. I put the correct address if they bothered to check the original invoice they will see my unit number which THEY excluded from the shipping address. Outrageous customer service.

Also they stated again shipping takes up to 45 days even though I’ve repeatedly stated it was way over that time BECAUSE they messed up the address.

Incompetent shipping, item took 2 months to arrive. Why? Because they didn't enter my full address on the shipping manifest which I provided when I ordered.

Unfriendly and unhelpful customer service. When I contacted them after 50+ days of waiting they said "due to covid many packages are delayed so allow upto the full 45 days"

I clearly stated I had waited 50+ days and in 2024 it's ridiculous they are still blaming covid for delays.

In the end after 2 months of waiting my local postal company reached out to say the address they put down was incomplete.

The item is correct but unforgivable mistake with the address and generic reply to my follow up email.

Great company with great communication and support.

I bought watch parts from EwatchParts and had a great experience. Their parts are top-notch, durable, and fit my watch perfectly.

When I received the wrong strap, they quickly fixed the problem, apologizing and sending the correct strap without any additional charge. It arrived in perfect condition.

I recommend EwatchParts for high-quality watch components. Thanks for the excellent service!

Parts were perfect for my watchband and they arrived early.

Received my replacement band for my 40 year old Rolex 16013. First thing I noticed was the made in Italy tag. Really was expecting from China. So that was a pleasant surprise. Received it yesterday evening. This morning I installed my original clasp and took out a link from each side for fit. On the inside of my old clasp it indicates it was 18k after the model number. So that is what I bought from you. After wearing this watch daily for 40 years the stretch and wear was such that it could not be repaired. I had just had my watch serviced so between that and bracelet pieces it looks and performs like it did when new. Would have bought a Rolex replacement but there was a year wait. Thought yours would get me by. Now I see no reason to get one from them. Even the stamping on the end is correct. Needless to say i am very pleased.

Regards,

Bill Rasmussen

Ordered a part that was defective. In my communications, they suggested some basic steps, which any person would have tried. In the long run, I returned the movement for a replacement, which they promptly sent. The replacement part was in fine shape.

Had their email correspondence been more appropriate, I would have rated them 5 stars.

I purchased a watch strap link, but it never came.

Also the website doesn't allow you to log in.

It's a scam. I regret that I should have done more research before I buy from the site.

Do not buy.

The owner of the website should go to jail as he/she is scaming so many people.

Update: The seller is dishonest; he claimed he never sent my item, leading me to initiate a PayPal dispute due to non-shipment. His explanation was that he refrained from shipping after I initiated the dispute. Here is his email

"Your order did not ship out since you paid the order and then opened up a case with PayPal about a refund. We refunded you on the order and cancelled the shipment since that is what you requested from PayPal."

Operates like a scam.
Order input details aren't in the cart.
Confirmation email showed incorrect info.
Email communications are short and rude.
In the end, wrong style and size sent and no offer to fix it.
Posting this as a warning to other customers. Bu from some other place.

Ho ordinato un cinturino per mio IWC Aquatimer. Il modello pubblicizzato nel loro sito era proprio il mio. Avevo già acquistato ad un prezzo molto inferiore lo stesso prodotto su Alibaba ma non era adatto. Pensando che arrivando dagli USA fosse diverso e rispondente a quanto pubblicizzato l ho acquistato. DELUSIONE Il prodotto era lo stesso di quello cinese. Poiché ho allegato alla mail di reclamo le fotografie dell originale e del loro cinturino da cui era evidente come la flangia di attacco fosse diversa rendendo inutilizzabile il pezzo ho chiesto il rimborso anche delle spese di spedizione pagate. Non le hanno rimborsate. 20 usd buttati via come tanto tempo per avere un prodotto apparentemente USA ma in realtà cinese. Solo che quello cinese costa molto meno.

Ordered two links for a neo-vintage Submariner 16610 watch band. Received them around 6 weeks later, and the links were exactly as described. Perfect & authentic presentation, at a fraction of the price of what second-hand Rolex 16610 links would've cost. Very happy with the end product supplied.

Ordered a bezel insert for a Rolex 16610. The insert does not fit at all. It was no problem removing and installing the original insert but somehow they claimed that it was «impossibel» that the the replacement didn’t fit. Zero refund. Recommend you stay clear

Edit: an original and genuine 16610, not a replica as implied by the seller in his comment below

Excellent product. Responsive assistance. I highly recommend.

Using their oyster on my vintage OP 1002. Looks great.

Very bad experience with them, avoid their store!
Although the tracking info says it was delivered I never received my shipment and the seller was totally unhelpful and couldn’t be bothered.
I lost my money there!

Scam shop. Didn't have the part I bought, so they just send me something else. Buyer beware.

Purchased a $1500 diamond bezel from them and it was gorgeous. Retail stores were asking upwards of $4000. Great product, fast shipping and awesome communications. Had replies within 30minutes during business hours.

Checked out there ebay store too and they have over 30,000+ positive feedback. So they are reputable, must of been just one of those customers "wes". Companies do make mistakes.