Express Passport ロゴ
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Express Passport レビュー 405

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TrustScore 5段階評価の1.5

1.3

免許センター
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

This company is a complete scam! Started my process in June here it is almost December and I have not received anything at all from them.. yet they had no issue taking my money! Avoid this company if... もっと見る

5つ星のうち1の評価

Little to no information for what is needed or how the process works until you fork money over. There are no passport agents around with appointments inside of a month. I've been on hold for the bette... もっと見る

企業が回答しました

5つ星のうち1の評価

This website is a scam, there is no expedition. They start your process way after you sent out your information and already paid for everything. You're better off going to a local post office than thi... もっと見る

企業が回答しました

5つ星のうち1の評価

This company is basically a money grab. You don't need them to expedite your passport. You can do it all yourself through your local post office. They send you a bunch of paper work but leave out the... もっと見る

企業が回答しました

企業情報

  1. 免許センター
  2. 協会/組織
  3. パスポート申請窓口

さまざまな外部ソースから提供された情報

We expedite U.S. Passports throughout the country using FedEx overnight delivery. Our registered couriers have years of experience on handling personal documentation and passports so we can ensure the process will be safe and secure. When booking your next vacation or making business trip plans, choose Express Passport for your passport expediting needs.

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1.3

ひどい

TrustScore 5段階評価の1.5

405件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

This company saved me from missing an…

This company saved me from missing an important trip overseas. I would recommend Express Passport if you need you passport quickly

2018年4月13日
自発的なレビュー
Express Passport ロゴ

Express Passport からの回答

Hello, Jeff! Thank you so much for sharing your experience with us. We are thrilled to hear that we were able to assist and we truly appreciate your choosing us at such a crucial time. There is nothing more we can ask but to have a customer feel as you do after using our service - so, thank you!! We wish you safe and happy travels!

5つ星のうち3の評価

They did good job but I did not receive…

They did good job but I did not receive my passport cart just the book. I ordered the card also but never received. Only got book.

2018年4月11日
自発的なレビュー
Express Passport ロゴ

Express Passport からの回答

Hello Romeo! I am sorry to hear that there may have been some confusion at the State Dept level, as they have control of the issuing of the passport documents. I would be happy to look into your case, as we want to be sure that you have all you need! Please reach out to us directly with your order number and contact info, and we would be happy to investigate. Thank you so much, Romeo, for reaching out and for your feedback!

5つ星のうち5の評価

When I discovered my passport had…

When I discovered my passport had expired and had a trip given to us at the last minute, of course I panicked. Once contact was made with Passport Express, they assured me I could keep my itinerary and they would make sure my passport would come back in time. It came back earlier than expected and all my anxiety was allayed. Great service!!

2018年4月10日
自発的なレビュー
Express Passport ロゴ

Express Passport からの回答

Hello, Steven. We are so happy to hear that we were able to assist and be of comfort to you at such a crucial time. It is our goal to make our customers' trips realities, and feedback like yours helps us stay motivated to keep working to improve each day. Thank you so much for reaching out to us, and we wish you safe and happy travels!

5つ星のうち5の評価

Helpful and quick

2018年4月6日
自発的なレビュー
Express Passport ロゴ

Express Passport からの回答

Hello, Lucille! Thank you so much for your lovely comments. We strive to make expedited passport processing fast, easy and stress-free, and we sincerely appreciate your trusting us to guide you through this process. Please be sure to have fun and safe travels!

5つ星のうち5の評価

excellent experience with a passport…

excellent experience with a passport renewal. Got it back 2 days ahead of committed delivery. staff was professional and very clearly guided me thru the renewal process.

2018年4月3日
自発的なレビュー
Express Passport ロゴ

Express Passport からの回答

Thank you so much, Robert, for sharing your experience with us. We are thrilled to hear that we were able to exceed your expectations, and get your passport to you even faster than anticipated! We wish you happy and safe travels!

5つ星のうち5の評価

Child passport ASAP

We didn't realize our 5-year-old needed a passport to travel to Canada until 2 weeks before the trip--our local department suggested this company and they were amazing! We chose the 3-5 day shipping: sent it out on Tuesday and back to us in the mail by Friday! Also staff made sure we had everything in order and they were VERY friendly!! Recommend this for sure!!

2018年3月23日
自発的なレビュー
5つ星のうち5の評価

Passport for Spring Break

I needed to get my passport renewed before I went on a Spring Break trip to Mexico with my friends and everyone I spoke to was super friendly and helpful. I got my passport right on time and I had a great trip with my friends!

2018年3月13日
自発的なレビュー
5つ星のうち5の評価

Elie Dakwar was an absolute pleasure to …

Elie Dakwar was an absolute pleasure to deal with. I had issues with the state processing of my documentation and Elie stepped in and helped me get the passport in time for my trip. He's a true professional and really cares about his customers. I will definitely use this service again!

2018年1月28日
自発的なレビュー
5つ星のうち1の評価

Terrible customer service!

I have emailed this company's rep (the one who initially email me instructions) nearly a week ago, I have placed two requests through their website, and called their company about 7 times. I can't seem to get any response. I'm starting to get extremely frustrated at the lack of communication I'm experiencing. Even more frustrating is to get an email last Thursday that they see I have upcoming travel plans and to call them. I HAVE been calling and emailing, and even days prior to this email they sent, and eveny day since, and no one bothers to answer the phone, respond to a voicemail or respond to an email. Absolutely horrible company to work with so far. I will see if I get my passport in time.

2017年12月18日
自発的なレビュー
5つ星のうち1の評価

BUYER BEWARE BUYER BEWARE BUYER BEWARE BUYER BEWARE

Order passport. Received information to fill out and then was notified of additional charges. I cancelled within 12 hours of ordering which falls within their 24 hour window. Now it has been 2 weeks and they refuse to take my calls or respond to my emails. WATCH OUT FOR A JOHN KREBS!!

BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE
BUYER BEWARE BUYER BEWARE

2017年10月30日
自発的なレビュー

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