Incredible Customer service, I put in an order for a pair of glasses that unfortunately went out of stock, they sent on a catalogue of pairs they had available which were similar, I picked out a pair... もっと見る
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After I received confirmation of my Oakley sunglasses order there was a delay in receiving further updates. I contacted Customer Service on a Friday morning by mail and received a reply and apology fo... もっと見る
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Ordered multiple times after my first purchase a couple of weeks ago. Great price, delivery time and options. Have also recommended to family and friends who have purchased since.
企業が回答しました
Nieuwe bril ontvangen na emailverkeer over verkeerd aangeleverde bril. Top geregeld,daarom mijn reviewscore tot de max gevuld.nu jog het zonnetje om van mijn nieuwe bril te genieten. Beda... もっと見る
企業が回答しました
企業情報
当該企業による記述
EyeWearThese.com is a leading EU-based online retailer of sunglasses, optical frames, and contact lenses, operated by Vision Opticians Ltd — a well-established optical group with nine physical stores in Malta. Built on years of industry experience, EyeWearThese combines professional optical expertise with a modern eCommerce experience, serving customers across the European Union with speed, reliability, and competitive pricing. We offer a wide selection of 100% authentic eyewear sourced directly from trusted manufacturers. Whether you are looking for designer sunglasses, prescription-ready frames, or contact lenses, our goal is to make the process simple, transparent, and efficient. Orders are shipped via DHL Express, with most deliveries arriving within 1–2 business days across Europe. We also provide a hassle-free returns process with prepaid labels, giving you complete peace of mind when shopping online. Every purchase is backed by a 2-year warranty and supported by a responsive customer service team, ensuring a smooth experience from browsing to delivery and beyond. Since relocating our operations from the United Kingdom to the European Union in 2023, we have continued to improve our service, logistics, and product offering to better serve our growing customer base. At EyeWearThese, we focus on what matters most — authentic products, fast delivery, and a reliable shopping experience trusted by customers across Europe.
EyeWearThese.com
当該企業による記述
- Premium Eyewear. Fast EU Delivery. Trusted Service.
- At EyeWearThese, we focus on what truly matters — delivering authentic eyewear quickly, reliably, and at competitive prices. We work directly with trusted manufacturers to ensure 100% genuine products, and ship across the EU with DHL Express for fast delivery — often within 1–2 business days. With a wide selection of sunglasses, optical frames, and contact lenses, we make it easy to find the right product and receive it without delays or hassle.
Fast Delivery & Easy Returns
Authentic eyewear with fast EU delivery and hassle-free returns
We want you to shop with complete confidence at EyeWearThese.
All our products are 100% authentic and sourced directly from trusted manufacturers. We ship across the EU using DHL Express, with most orders delivered within 1–2 business days.
If something isn’t quite right, we offer a simple and convenient returns process. You can request a return within 30 days, and we provide a prepaid DHL return label for a smooth experience.
Our goal is to make your shopping experience fast, reliable, and stress-free from start to finish.
連絡先
Fast EU Delivery
4.9
優良
588件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good efficient delivery and good…
Very good efficient delivery and good on price. Would recommend this company to my friends.
2026年3月30日
EyeWearThese からの回答
Dear Morna,
Thank you for your kind feedback!
We’re delighted to hear you were happy with the delivery and pricing — and even more so that you’d recommend us to your friends. That means a lot to us.
We look forward to serving you again!
Highly recommended site for buying…
Highly recommended site for buying original Sunglasses at an unbeatable price!
2026年3月30日
EyeWearThese からの回答
Dear Asif,
Thank you once again for your recommendation!
We’re really pleased to hear you’re happy with your experience and found original sunglasses at an unbeatable price — that’s exactly what we aim to deliver.
We truly appreciate your support and look forward to serving you again.
Snelle levering en een goede kwaliteit…
Snelle levering en een goede kwaliteit zonnebril voor een mooie prijsje.
2026年3月30日
EyeWearThese からの回答
Dear Asif,
Thank you very much for your recommendation!
We’re really pleased to hear you were happy with your experience and found original sunglasses at a great price. That is exactly what we work hard to offer.
We truly appreciate your support and hope to serve you again soon.
Fast shipping and good comunication…
Fast shipping and good comunication about return label.
2026年3月30日
EyeWearThese からの回答
Dear Kristina,
Thank you for your feedback!
We’re glad to hear you were happy with the fast shipping and clear communication regarding the return label — that’s exactly the experience we aim to provide.
We hope to see you again soon!
After a long conversation
After a long conversation, my glasses were not (not what i whant), refund.
Never again!!!
2026年3月2日
EyeWearThese からの回答
Dear Rita,
Thank you for your feedback — we’re sorry to hear about your experience.
We understand your frustration. However, we would like to clarify that the refund has not yet been processed because the item was not returned to us. As per our policy, a refund is issued once the product is received back.
That said, even though some time has passed, we are still happy to accept your return and issue a full refund once the item is sent back to us. Please contact us and we will guide you through the process.
Got 2 pairs of authentic Ray Ban…
Got 2 pairs of authentic Ray Ban sunglasses at a very good price. They fit perfectly well.
Was a bit skeptical before placing my order but later I read the reviews from Trustpilot and ordered.
The shipping was very fast and I am very happy with the sunglasses.
2026年3月16日
EyeWearThese からの回答
hank you for sharing your experience!
We’re really happy to hear you’re enjoying your Ray-Ban sunglasses and that everything from pricing to delivery met your expectations. It’s great to know that Trustpilot reviews helped you make your decision too.
Enjoy your new pairs, and we hope to see you again soon!
Very fast shipping
Thank for your direct response for the glasses I was looking for.
I received the glasses in 3 days from the order. from malta to Athens Greece.
It was exactly what I wanted.
Thank you
2026年3月26日
EyeWearThese からの回答
Dear Kostas,
Thank you for your kind feedback! We’re really happy to hear your glasses arrived quickly in Athens and that everything was exactly what you were looking for. Glad we could assist you promptly and make the process smooth.
Enjoy your new glasses and thank you again for your support!
EyeWearThese からの回答
Dear Aisling,
Thank you for your review. We’re glad to hear your order arrived quickly and that everything matched your expectations.
Enjoy your purchase!
Everything was great
Everything was great! fast delivery and a great buying experience ! Thank u
2026年3月26日
EyeWearThese からの回答
Dear Abigail,
Thank you for your lovely review. We’re really glad to hear everything went smoothly and that you had a great shopping experience with us.
Enjoy your purchase!
Fast delivery
I received an item within two days, it's genuine and I am happy with the purchase
2026年3月26日
EyeWearThese からの回答
Dear Daria,
Thank you for your review. We’re glad to hear your order arrived so quickly and that you’re happy with your purchase.
Enjoy your new item!
The glasses broke when my opticiqn…
The glasses broke when my opticiqn started to take a look at them
But Eyewearthese were so quick to remburse me.
2026年3月13日
EyeWearThese からの回答
Dear Sarah,
Thank you for your feedback, and we’re very sorry to hear about this issue.
Our customer support team has already replied to the message you sent us directly and requested a few photos, as these are required to proceed with a warranty claim. Please don’t worry — all our products are covered by a 2-year warranty, and we’ll do our best to resolve this for you as quickly as possible.
Megbízható és gyors szállitás
Győr és megbízható ez az oldal biztosan rendelek majd még innen.
2026年3月24日
EyeWearThese からの回答
Kedves Rebeka,
Köszönjük szépen a visszajelzésedet. Örülünk, hogy elégedett voltál a gyors szállítással és a szolgáltatásunkkal.
Nagyra értékeljük a bizalmadat, és várunk vissza a jövőben is.
Absolutely amazing service from…
Absolutely amazing service from customer service.
Truly a super website and experience.
Many thanks.
2026年3月24日
EyeWearThese からの回答
Hi Grace,
Thank you so much for your kind words. We’re really pleased to hear you had such a great experience with our customer service and the website.
It means a lot to us, and we truly appreciate your support. Hope to see you again soon.
Great glasses!
Great ray ban quality, also received the brown holder instead of the black one, which was a big plus
2026年3月24日
EyeWearThese からの回答
Hi Alexandru,
Thank you for your feedback. Glad to hear you’re happy with the Ray-Ban quality and that the brown case was a nice surprise.
We appreciate your support and hope you enjoy your new glasses. Looking forward to serving you again.
Fast and reliable
Got my Ray-ban prescription glasses within a week from placing order. No problems. My location is Finland. Best price available to my knowledge.
2026年3月24日
EyeWearThese からの回答
Hi Antti,
Thanks a lot for your feedback. Great to hear your Ray-Ban prescription glasses reached you in Finland so quickly and that everything went smoothly.
We’re also really glad you found the best price with us. Appreciate your support and hope to have you back again soon.
Delivered in 3 days to Republic of…
Delivered in 3 days to Republic of Ireland,, best price anywhere for Ray Ban Sunglasses, easy ordering experience,I’m absolutely thrilled with my purchase thank you 🤩
*****
2026年3月23日
EyeWearThese からの回答
Hi Nini,
Thank you so much for your amazing feedback! We’re thrilled to hear your Ray-Ban sunglasses reached Ireland so quickly and that you found the best price with us 🤩
It’s great to know you enjoyed the whole ordering experience. We truly appreciate your support and hope to see you again soon!
Bought Oakleys and Bliz
Ordered two pairs. Arrived within 3 days. Perfect. Will use again 100%
2026年3月23日
EyeWearThese からの回答
Hi Tom,
Thank you for your great feedback! We’re delighted to hear your Oakley and Bliz sunglasses arrived quickly and that everything was perfect 😊
Enjoy your new pairs, and we look forward to serving you again soon!
Just great
Just great, found what i was looking for, bought it, it was delivered. And was exactly what I wanted.
Thanks for the great service.
2026年3月20日
EyeWearThese からの回答
Hi Den,
This is exactly what we love to hear 😊 Simple, smooth, and exactly as expected.
We’re really glad you found what you were looking for and that everything arrived just right. Thank you for your kind words and for choosing us!
Very quick delivery
Very quick delivery, everything as described
Definitely would recommend this site 👍
2026年3月17日
EyeWearThese からの回答
We’re really glad to hear everything arrived quickly and exactly as expected—that’s exactly the experience we aim to deliver every time.
Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
EyeWearThese からの回答
Thank you for your feedback, Renata 😊
We’re glad to hear that you found the ordering and payment process easy—that’s exactly what we aim for.
We’re sorry to hear that the delivery experience with DHL wasn’t ideal. We work with trusted couriers to ensure fast and reliable shipping, but we understand that experiences can vary. Your feedback is very valuable, and we’ll take it into account as we continue improving our service.
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