Absolutely fantastic experience. Reasonably priced furniture and quality is top notch. Recently bought a ceramic tv unit and a ceramic top dining table with leather swirl chairs, love those. Delivery... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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A wide range of good quality, well-priced armchairs well laid out. Staff kept a discreet distance but vigilant, ready to help with finding exactly what you want, making useful suggestions but never p... もっと見る
企業が回答しました
In and out several times testing beds n sofas. Every time the staff have been friendly, professional and patient. Once we (finally) did pick something staff member (Micheal Olanrewaju) had us sorted i... もっと見る
企業が回答しました
EZ Living in Sandyford is a lovely store. Well laid out easy to walk around while furniture shopping. Sean Kelly assisted us and he was incredibly helpful answering all of our questions about the pie... もっと見る
企業が回答しました
企業情報
EZ Living Interiors - Sandyford について
当該企業による記述
Discover your new home at EZ Living Interiors
A family run, Irish company, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
連絡先
The Boulevard, Sandyford, Dublin 18, D18 N292, Dublin, アイルランド
- 01-2902436
4.8
優良
1516件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dion and another staff member were so…
Dion and another staff member were so helpful and professional. Nothing was a problem, they both knew the product information and seemed to be really happy to assist us.
2026年8月25日
EZ Living Interiors - Sandyford からの回答
Hi Tony,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Refusal to deliver any item on a huge order unless everything is 100% paid for. Absolute nonsense.
Excellent service from Matthew. 5 stars. Excellent range of products. 5 stars.
However ... my order was c 14000 euros. So lots of items. Final delivery would be beds, which would not be available until November. My order was in August. I was informed there could be no delivery of any item until I had paid 100% for everything. Given I am moving into an empty house, this is clearly an issue, not to mind some products not being available until October also. We discussed the matter, and my order was split into two.
My issue is that the system is to have one order, forcing me to pay for everything upfront. The order should have been split from the outset into three or four different orders, based on approximate delivery dates. I could not be more unhappy with the approach. Not to mind the risk to my money. But a super range of products and a super staff member.
The first reply is inaccurate. I was informed, and reconfirmed today, that what I stated is policy and an exception was made for me due to my expressing my dissatisfaction. The EZ policy is due to product being delivered earlier than expected to EZ, and being despatched occasionally by EZ without being fully paid for. In other words, a problem that EZ has operationally has been resolved by insisting the customer psys 100% of everything. Therefore EZ has resolved an operational issue by insisting on a 100% payment for everything before it will despatch anything. Which ironically penalises the customers who order most i.e. its best customers.
I understand this logic. And an exception was made for me. However, the operational problem should not be resolved by effectively punishing significant customers. The issue is 100 % solvable by EZ making operational and system/ IT changes to address the operational anomaly that allows occasional deliveries, even where they are not paid for in full.
I would recommend EZ. My point simply identifies what I regard as a lazy solution that penalises its best customers.
2026年8月24日
EZ Living Interiors - Sandyford からの回答
Hi Michael,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were so happy with Matthew and the service he provided.
We’re sorry to hear that our payment and delivery process caused some frustration.
Just to clarify, our policy is to take payment in full for items that are in stock and being prepared for delivery, while only a 50% deposit is required for items that are not yet in stock and are due to be delivered at a later date. We appreciate that this may not have been clear in the initial discussion, and we apologise for any miscommunication.
We genuinely appreciate both your kind comments about our team and your feedback on where we can improve the customer experience.
Kind Regards,
Customer Care | EZ Living Interiors
EZ Living Interiors - Sandyford からの回答
Hi Clodagh,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Staff member was cold and dismissive
Staff member was cold and dismissive, we had to ask to be shown the product to see the quality of the item . She said we don't have Grey on the floor only white, the colour didn't matter as long as we knew the quality was as expected. She was only interested in the spend.
2026年8月26日
EZ Living Interiors - Sandyford からの回答
Dear Customer,
Thank you for reaching out.
We’re sorry to hear that your experience did not meet your expectations. It is never our intention to cause disappointment or leave a customer feeling that their experience was anything other than positive.
We value each and every customer, and we appreciate you taking the time to share your feedback with us.
Kind regards,
Customer Care | EZ Living Interiors
Eoin was a very professional and…
Eoin was a very professional and pleasant EZ representative at Sandyford.
2026年8月23日
EZ Living Interiors - Sandyford からの回答
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Very helpful and conscientious…
Very helpful and conscientious assistant. Love the store layout and furniture. Good sales.
2026年8月21日
EZ Living Interiors - Sandyford からの回答
Hi Natalie,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Staff were very helpful
Staff were very helpful. Received couch within three weeks. Delivery times start at 7am.
2026年7月27日
EZ Living Interiors - Sandyford からの回答
Hi Carol,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
EZ Living Interiors - Sandyford からの回答
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Flagship store excellent customer service
I recently visited the flagship store and purchased a nest of tables. Michael was very accommodating and went the extra mile to assist me with my purchase. Great service.
2026年8月20日
EZ Living Interiors - Sandyford からの回答
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Helpful & professional
In and out several times testing beds n sofas. Every time the staff have been friendly, professional and patient. Once we (finally) did pick something staff member (Micheal Olanrewaju) had us sorted in minutes! Can’t fault the store or the service at all
2026年8月23日
自発的なレビュー
EZ Living Interiors - Sandyford からの回答
Hi Sharon,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Matthew Carey was excellent in advising…
Matthew Carey was excellent in advising us on the mattress we needed. A respa and we are delighted with the mattress and the professional customer service we received. Thank you Matthew !!!
2026年8月22日
自発的なレビュー
EZ Living Interiors - Sandyford からの回答
Hi Lydia,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Excellent Customer Service
EZ Living in Sandyford is a lovely store. Well laid out easy to walk around while furniture shopping. Sean Kelly assisted us and he was incredibly helpful answering all of our questions about the pieces we were interested in. Great experience overall!
2026年8月21日
自発的なレビュー
EZ Living Interiors - Sandyford からの回答
Hi Cynthia,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Dave was extremely professional
Dave was extremely professional, helpful and ran us through all details in a relaxed and friendly manner. Great store with excellent sales on at the minute!
2026年8月19日
EZ Living Interiors - Sandyford からの回答
Hi Sean,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Good service and good quality products
2026年8月16日
EZ Living Interiors - Sandyford からの回答
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
EZ Living Interiors - Sandyford からの回答
Hi Doreen,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Lovely showroom with nicely curated…
Lovely showroom with nicely curated stock. Staff were attentive and knowledgeable.
2026年8月18日
EZ Living Interiors - Sandyford からの回答
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Gillian was very helpful
2026年8月18日
EZ Living Interiors - Sandyford からの回答
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Liked the choice of chairs and Gillian…
Liked the choice of chairs and Gillian was really helpful.
2026年8月16日
EZ Living Interiors - Sandyford からの回答
Hi Ann,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
EZ Living Interiors - Sandyford からの回答
Hi Kevin,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Outstanding Service from Purchase to Delivery!We first visited the store to purchase…
We first visited the store to purchase our couch and had the pleasure of being assisted by Sean Kelly. He was incredibly kind, knowledgeable, and helpful throughout the whole process. We had such a great experience with him that we came back to purchase our bedroom furniture as well.
Sean’s customer service is truly outstanding—he takes the time to listen, understand what you’re looking for, and makes the whole experience easy and enjoyable.
We also want to give a special mention to the delivery team, who were absolutely fantastic. The delivery service was excellent from start to finish—professional, efficient, careful with our furniture and our home, and extremely friendly. Everything arrived smoothly and was handled with great care. It really completed an already excellent shopping experience and deserves just as much recognition.
2026年8月3日
自発的なレビュー
EZ Living Interiors - Sandyford からの回答
Hi Ayumi,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
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