Our salesman was so good, pointing out various chairs I might be interested in. Took lots of time explaining and no rushing us into a purchase.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Aiden helped us select couple of 3-seater recliner sofas, and his assistance was fantastic from start to finish. He was quick, concise, and diligently answered all our questions, which made our decisi... もっと見る
企業が回答しました
We recently visited the EZ Living Furniture store in Tallaght while looking for a new sofa and couldn't have been happier with the service we received. Deirdre was absolutely fantastic. She was... もっと見る
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Very pleased with my new rug , staff were very helpful, I was a bit worried it wouldn’t fit in my car as it was quite large , but no bother to Aidan he carried it out to my car and fitted it in safely... もっと見る
企業が回答しました
企業情報
EZ Living Furniture - Tallaght について
当該企業による記述
EZ Living Furniture - The Home You Deserve Starts Here
EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.
Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.
We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.
連絡先
Unit 4, Tallaght Retail Centre, Abberley Square, D24 T99C, Dublin, Dublin, アイルランド
- 353818222272
EZ Living Furniture - Summer Sale
4.6
優良
258件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 53％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cabinet suearchVery important that help is there with…
Very important that help is there with answers to queries while allowing the customer to browse without being intrusive
2026年7月27日
EZ Living Furniture - Tallaght からの回答
Hi Maura, thank you so much for your wonderful feedback!
We're delighted to hear that you found our team to be both helpful and unobtrusive while you explored our range. It’s our aim to strike that perfect balance, so your kind words mean a lot to us. We hope you found exactly what you were looking for and we look forward to welcoming you back to EZ Living Furniture again soon!
Really bad service
Really bad service
I got the chair but its damaged
When I asked for replacement it also came damaged
Still waiting for my chair
Service is bad
2026年7月20日
EZ Living Furniture - Tallaght からの回答
Dear Saurabh,
We are very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience this has caused.
We completely understand how disappointing it is to receive a damaged chair, and even more so when the replacement also arrives with damage. This is not the standard of quality or service we aim to provide.
Your replacement has now been ordered and your collection has been booked.
Before your replacement leaves our warehouse, our team will carry out a thorough quality inspection to help ensure it arrives in perfect condition.
We are monitoring your case closely and will do everything we can to make sure the rest of the process goes as smoothly as possible.
We truly appreciate your patience and the opportunity to put this right.
Thank you for bearing with us while we work to resolve the issue, and we look forward to getting your chair to you as quickly as possible.
Ordered quite a bit for EzL for a new…
Ordered quite a bit for EzL for a new bedroom. All delivered on time. Dropped everything to the room and guys were very respectful of my house and tidy. A pleasure to deal with.
2026年6月7日
EZ Living Furniture - Tallaght からの回答
Thank you so much for your wonderful review!
We're absolutely delighted to hear that your experience with EZ Living Furniture for your new bedroom was so positive. It's fantastic that your order arrived on time and that our delivery team provided a respectful and tidy service, making the process a pleasure for you. We truly appreciate you choosing us for your furniture needs and hope you enjoy your new pieces for years to come. We look forward to welcoming you back again soon!
Very helpfull
2026年6月30日
EZ Living Furniture - Tallaght からの回答
Hi Ger, thank you so much for your wonderful feedback!
We're absolutely delighted to hear that you found our team very helpful. Providing a positive and supportive experience for our customers is what we strive for, and it's fantastic to know we've achieved that for you. We hope you love your new furniture and we look forward to welcoming you back to EZ Living Furniture again soon!
EZ Living Furniture - Tallaght からの回答
Thank you for your kind review. We're delighted to hear that you found our staff very helpful during your visit. We really appreciate your feedback and look forward to welcoming you back to EZ Living Furniture again soon.
Tv stand
We knew the piece we wanted beforehand but the staff where very attentive quick and precise. On picking up the piece the member of staff helped me put it in my car.
2026年6月27日
EZ Living Furniture - Tallaght からの回答
Thank you for your lovely review. We're delighted to hear that, even though you knew exactly what you wanted, our team provided attentive, efficient service and made the process quick and easy. It's great to know our staff member was also happy to help load your purchase into your car. We really appreciate your feedback and look forward to welcoming you back to EZ Living Furniture again soon.
EZ Living Furniture - Tallaght からの回答
Thank you so much for your wonderful review, Toufik!
We're absolutely delighted to hear that you found our staff to be very helpful. Providing excellent customer service is at the heart of what we do, and it's fantastic to know we hit the mark for you. We truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back to EZ Living Furniture again soon!
Very impressed with the selection of…
Very impressed with the selection of outdoor furniture.
Staff very helpful
2026年6月9日
EZ Living Furniture - Tallaght からの回答
Thank you so much for your wonderful review, customer!
We're delighted to hear you were impressed with our outdoor furniture selection and that our staff were able to provide you with helpful service. We put a lot of care into curating our collections and training our team, so it's incredibly rewarding to know it made a positive difference for you. We hope you're enjoying your new outdoor pieces and look forward to welcoming you back to EZ Living Furniture again soon!
EZ Living Furniture - Tallaght からの回答
Hello Helena, thank you so much for taking the time to share your positive experience with us!
We're absolutely delighted to hear that our staff were helpful and pleasant during your visit. It's wonderful to know we made a good impression. We truly value your feedback and hope to see you again at EZ Living Furniture very soon!
The woman i dealt with was so helpful…
The woman i dealt with was so helpful and I'd certainly return to this store.
2026年6月2日
EZ Living Furniture - Tallaght からの回答
Hi Yvonne, thank you so much for your wonderful review!
We’re absolutely delighted to hear that the team member you interacted with was so helpful. Providing a warm and supportive experience is exactly what we aim for, and it's fantastic to know we hit the mark for you. We truly appreciate your kind words and look forward to welcoming you back to EZ Living Furniture again soon!
The lady who served us was great
The lady who served us was great
Good customer care took time to show how the table extends and fold
Explained the estimated waiting time for the table and promotions
2026年5月30日
EZ Living Furniture - Tallaght からの回答
Thank you for your lovely feedback!
We’re delighted to hear you received such great customer care during your visit. It’s wonderful to know the team member took the time to demonstrate how the table extends and folds, while also clearly explaining the estimated delivery time and available promotions. We really appreciate you taking the time to share your experience!
Chair delivery
The chair we purchased was delivered early and the guys removed the packaging. Great work!
2026年5月17日
EZ Living Furniture - Tallaght からの回答
Hi LK, thank you so much for your fantastic review!
We're absolutely delighted to hear that your new chair was delivered ahead of schedule and that our delivery team took care of the packaging removal. We're passionate about making your EZ Living Furniture experience as smooth and enjoyable as possible, and it's wonderful to know we achieved that for you. We hope you're loving your new chair, and we look forward to welcoming you back to EZ Living Furniture again soon!
EZ Living Furniture - Tallaght からの回答
Hi Derek, thank you so much for taking the time to share your positive experience with us!
We're absolutely delighted to hear that Sam provided you with such helpful service. We look forward to welcoming you back to EZ Living Furniture again soon!
EZ Living Furniture - Tallaght からの回答
Thank you for your feedback!
We’re delighted to hear you received excellent customer service. We really appreciate you taking the time to share your experience!
Delivery/ customer service
I am extremely disappointed with the delivery service and customer support from EZ Living.
I was at home the entire time waiting for my furniture delivery, but the driver never called me, despite the fact that I live in a complex apartment building where contacting the customer is essential. The driver later claimed he knocked on the door, but this is simply not true — no one knocked, and no proper attempt was made to contact me.
At 12:34, I received a text message from customer service informing me that I would need to reschedule my delivery. I immediately contacted customer service to explain the situation, but they were completely unhelpful and blamed me instead. They said the only option was to reschedule the delivery and pay an additional €59 fee, even though the failed delivery was clearly not my fault.
The driver didn’t call, didn’t wait even five minutes, and made no real effort to complete the delivery. I was inside my home waiting the entire time.
I also went to the store where I purchased the furniture and showed the sales assistant all the messages and the voice message I had received. She told me this was not the first time customers had complained about the delivery service and agreed that there was clearly a lack of communication in this situation.
What is most frustrating is the complete lack of customer care and accountability. Instead of trying to help resolve the issue fairly, customer service simply blamed me and demanded more money to rearrange the delivery.
I would like this issue resolved properly without being charged an additional €59 fee for a failed delivery attempt that was not my fault. This whole experience has been stressful, frustrating, and highly unprofessional.
2026年5月13日
自発的なレビュー
EZ Living Furniture - Tallaght からの回答
Dear Karla,
Thank you for taking the time to share your feedback.
We are truly sorry to hear about your disappointment and understand how frustrating this experience must have been.
To provide some clarity regarding the delivery, a tracking link was sent on the morning of your scheduled delivery, allowing you live updates on the driver’s location and estimated arrival time throughout the day.
Our records also show that the driver contacted you at 11:48am to advise they were approximately 30 minutes away, and this call was successfully received by yourself.
A second call was made at 12:28pm once the driver arrived outside the property. Unfortunately, they were unable to reach you at that time and did not receive an answer at the door.
A voicemail was left, and the drivers waited for a period equivalent to the scheduled delivery time before, regrettably, having to mark the delivery as unsuccessful in order to avoid delays to subsequent deliveries on the route.
We completely appreciate that deliveries to apartment complexes can sometimes present additional challenges, and we are very sorry for the inconvenience and frustration caused by the missed delivery.
Thank you again for bringing your concerns to our attention.
We sincerely hope your upcoming redelivery goes smoothly and as a gesture we have waived the redelivery fee on this occasion, and we look forward to providing you with a much more positive experience moving forward.
EZ Living Furniture - Tallaght からの回答
Hi Hemanth, thank you so much for taking the time to share your positive experience with us!
We’re delighted to hear that our staff were able to be of assistance to you. Providing helpful and friendly service is a top priority for us at EZ Living Furniture, so your feedback is truly appreciated. We hope you love your new furniture and look forward to welcoming you back again soon!
EZ Living Furniture - Tallaght からの回答
Thank you for your kind feedback! We’re delighted to hear our staff were helpful, knowledgeable, and engaged during your visit. We really appreciate you taking the time to share your experience!
Service was great from ordering to…
Service was great from ordering to delivery. Special thanks to delivery drivers johndublin4 who were kind and very helpfull to my elderly parents, who are extremely happy with there new sofas.
2026年5月7日
EZ Living Furniture - Tallaght からの回答
Hi Tricia, thank you so much for your wonderful feedback!
We're absolutely delighted to hear that you had a great experience from ordering right through to delivery. It's especially heartwarming to know that our delivery team were so kind and helpful to your elderly parents. We’re thrilled they are extremely happy with their new sofas. We truly appreciate you choosing EZ Living Furniture and hope to welcome you back again soon!
Easy shopping
Sales person took time to listen to what we were looking for and his advice was spot on .no pressure selling
2026年5月4日
EZ Living Furniture - Tallaght からの回答
Hi Joseph, thank you so much for taking the time to share your wonderful feedback!
We're absolutely delighted to hear that our sales associate provided you with such helpful and tailored advice, and that you felt no pressure during your visit. It's fantastic to know we hit the mark in helping you find exactly what you were looking for. We truly appreciate your business and hope to see you again soon at EZ Living Furniture!
EZ Living Furniture - Tallaght からの回答
Dear Margaret, thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that you experienced excellent customer service with us. Our team works hard to ensure every customer feels valued and supported, so your feedback truly means a lot. We hope to see you again at EZ Living Furniture very soon!
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