レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Apparently I won case 24-09/102564 and I was supposed to be compensated for 600 Euros on June 1st 2006, their legal advisor "Skribe RechtsanwÀlte GmbH, A-1010 Wien, Fleischmarkt 3-5" would have receiv... もっず芋る

5぀星のうち1の評䟡

I explicitly asked that fairplane do not proceed with my claim as I felt their fees were too high. After submitting my own claim through Resolver I have been informed that Fairplane have claimed on my... もっず芋る

5぀星のうち1の評䟡

Contacted these people about three years ago. Still nothing apart from the same copy and pasted emails about waiting for the courts. I know that a similar case with EasyJet was found in favour of the... もっず芋る

5぀星のうち1の評䟡

Contacted Fair Plane after a delay of over 5 hours, after weeks of emails saying the "final" demand had been given to the airline they responded saying that they did not have jurisdiction to proceed a... もっず芋る

䌁業が回答したした

䌁業情報

  1. 叞法サヌビス・政府機関

さたざたな倖郚゜ヌスから提䟛された情報

Making a claim for flight compensation can be stressful and time-consuming. It’s also not unknown for an airline to refute valid claims for compensation made directly by passengers in an effort to avoiding having to pay. Our specialist team of legal experts will ensure your claim won’t be ignored, and will enforce your claim in court if required. If we are unsuccessful in obtaining compensation for you, there will be no charge for our service. If we are unsuccessful in obtaining compensation for you, there will be no charge for our service.


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1.3

ひどい

TrustScore 5段階評䟡の1.5

87件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.3

すべおのレビュヌ

(87)

過去12か月のレビュヌ数: 1ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Compensation has never been paid to me

I explicitly asked that fairplane do not proceed with my claim as I felt their fees were too high. After submitting my own claim through Resolver I have been informed that Fairplane have claimed on my behalf and been paid but I have never received any funds. DO NOT use this service claim for yourself using resolver

2019幎11月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Very efficient

Excellent service, kept me well informed throughout the whole process with clear in-depth emails, received a large chunk of compensation which I was very happy with, charges were clearly told to me at the start of process, No complaints at all. Download the app, very helpful.

2019幎10月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Cancelled flight

FairPlane UK, a excellent and efficient company who will provide a service to reclaim compensation for problems with airlines. Could not be more satisfied with their work and would recommend them to anyone.

2019幎10月15日
自発的なレビュヌ
5぀星のうち5の評䟡

I contacted Fairplane after a delay


I contacted Fairplane after a delay caused me to miss 2 full days of a holiday to Peru and getting nowhere with the airline.
From the start the staff at Fairplane have been helpful and kept me informed of every stage of the process. It has taken 1 year due to the airline's reluctance to pay compensation but the wait has been worth it. I would recommend Fairplane to anyone who has experienced a delay with their flight

2019幎9月25日
自発的なレビュヌ
5぀星のうち5の評䟡

great team work

great team work, quickly and efficiently solved my problems. Thank you very much and good luck

2019幎7月30日
自発的なレビュヌ
FairPlane UK ロゎ

FairPlane UK からの回答

Thanks for your review Tatiana. We were happy to help.

5぀星のうち5の評䟡

Claim for compensation after long flight delay

Although it is nearly 8 months since I first contacted Fairplane UK I have been extremely pleased with their professionalism and the manner in which they have kept me updated on my claim. The length of time involved has been purely down to the airline involved. I wouldn't hesitate to recommend this company to anyone who has experienced a flight delay.

2019幎7月30日
自発的なレビュヌ
FairPlane UK ロゎ

FairPlane UK からの回答

We appreciate that you took the time to leave us a review Jean. As you suggest, we can’t unfortunately control the speed at which an airline will respond, but we're very happy that our persistence eventually got you the result you deserved.

5぀星のうち5の評䟡

Not cheap, but worth it.

Let’s be honest, it’s not cheap. £450 total compensation and I get £270. FairPlane £180.

But on my own I wouldn’t have got anything. It took over 12 months and a court case. No way am I doing that. I’d otherwise have nothing.

So is it fair? Yep. Could you do it yourself ... I suppose so, in theory. But instead of £270 you’d probably have nothing.

2019幎7月26日
自発的なレビュヌ
FairPlane UK ロゎ

FairPlane UK からの回答

Hi David. Many thanks for your very balanced review and for clearly illustrating why we believe the service we offer is well worth paying for. As you point out, although it’s technically possible to make a claim yourself, this process can often be very protracted and of course there’s every chance that the airline might either refuse your claim or simply not respond. If push comes to shove, we can take the airline to court, but of course for any individual, that would bring with it a certain amount of stress and financial risk.

5぀星のうち5の評䟡

Fairplane secured our compensation


Fairplane secured our compensation after TUI had turned us down. Like many we were very sceptical but thought we had nothing to lose in trying. So glad we did as we are now in receipt of the money. It was so simple to use the service and the staff were always very friendly and helpful and emails replied to very promptly. We would not hesitate in recommending Fairplane to anybody.

2019幎7月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Feel robbed

They said that I Claimed with them for a flight cancellation. I had claimed myself via airline (this is easier to do and you get 100% of the money)
Now I have to pay an admin fee for nothing at all... Robbing Herbert's...

2019幎7月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent

Regarding a holiday from July 2018... just received money today. Took a very long time but worth the wait. Was kept up to date at every stage of the way, received £168 today for each pssenger which was great.
Would definitely recommend and use again if needed.

2019幎6月19日
自発的なレビュヌ
5぀星のうち4の評䟡

6 Hour Delayed Flight to New York

After having a 6 hour delay to the start of our holiday to New York in 2018, I submitted a claim to Fairplane for myself and my mum who I was travelling with. The process was simple and straight forward and Fairplane kept us in the loop.

I did chase a few times as the process was long but Fairplane always came back with an update.

It has been just over a year since our trip but Fairplane won our case with United Airlines and we are each waiting on the payment hitting our bank! I would definitely recommend this company and would use them again in the future if the same ever happened again.

thank you!

2019幎5月30日
自発的なレビュヌ

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