You all have great customer service, have wonderful flexibility in your mortgages, and have extremely competitive rates. I wanted to use a company that wasn't a mega bank and had a physical pres... ãã£ãšèŠã
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I love the high yield savings account. Before finding FAIRWINDS, I looked at all my local banks and credit unions and none of them offered that kind of return without locking your money up for a year... ãã£ãšèŠã
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Great bank, I heard giving the best rates for their clients for financing cars or mortgages. However they declined my personal loan application but hope when I trade in my car next year will able to p... ãã£ãšèŠã
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I had no experience with setting up a high yeild online account and everyone i dealt with went above and beyond to help me. They answered all my questions and some I wasn't aware I should have asked.... ãã£ãšèŠã
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FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. Itâs not the message you usually hear from a financial institution, but weâre not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. Thatâs why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes:
Anyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey â if youâre committed to being financially free, youâre welcome to join us! Federally insured by the NCUA. |
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3087 N. Alafaya Trail, 32826, Orlando, ç±³åœ
- 800-443-6887
- www.fairwinds.org
Your Money Milestone
4.6
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I love your flexible options with mortgages
You all have great customer service, have wonderful flexibility in your mortgages, and have extremely competitive rates.
I wanted to use a company that wasn't a mega bank and had a physical presence in Florida.
Heather was fantastic to work with in June 2024 :-)
I've called customer service a few times (to get a clarification on something related to my mortgage), and they were always very knowledgeable.
I highly recommend Fairwinds.
2025幎6æ20æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for this positive review! We're glad Heather provided a delightful experience, and it's great to hear that our crew has been knowledgeable and helpful each time you've called in with questions. Your trust in FAIRWINDS and your willingness to share your experience are both appreciated.
Itâs a great bank
Itâs a great bank! Great enough that Dave Ramsey endorses it. Him endorsing a bank is like a horse balancing on a tight rope (you never see it)
2026幎5æ27æ¥
FAIRWINDS Credit Union ããã®åç
We appreciate you taking the time to share this! The Ramsey Show endorsement is something we greatly value, and it speaks to our shared mission of helping members build toward Financial Freedom. We're glad that connection stood out to you, and we look forward to continuing to serve you.
FAIRWINDS Credit Union ããã®åç
Thank you for your feedback. We understand that you were able to connect with one of our managers regarding your concerns, and our team is currently working to follow up with you to provide solutions based on that conversation.
Easy to do business with
2026幎5æ15æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for the kind feedback! Making things easy for our members is what we strive for, and we are glad that showed in your experience.
Always professional and caring
2026幎5æ12æ¥
FAIRWINDS Credit Union ããã®åç
We appreciate you taking the time to leave a review! Knowing our team delivered a professional and caring experience means a great deal. Thank you for your trust in FAIRWINDS!
Cooperation and quick communication
2026幎5æ14æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for the kind feedback! We are glad our team was able to communicate quickly and work with you effectively.
Able to earn more interest than with anâŠ
Able to earn more interest than with an every corner brick and mortar bank that obvious more overhead a charges the custome/client because of that.
2026幎5æ14æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for sharing this positive feedback! Helping our members save more and reach their financial goals is at the heart of what we do. We are glad our rates are making a difference for you and appreciate you being part of the FAIRWINDS community.
Credit card account was locked for noâŠ
Credit card account was locked for no reason 3 months after activation. I have sat on the phone with them multiple times with no resolution, been passed from department to department and reached out via email; they have made almost no effort to help me.
2026幎5æ14æ¥
FAIRWINDS Credit Union ããã®åç
At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do, and we take all member feedback seriously. We are happy to hear that a crewmember was able to speak with you and helped you regain use of your credit card. Once again, we appreciate the feedback, and we are always willing to help and look forward to continuing to serve you!
The app is not user friendly
The app is not user friendly. I am unable to transfer money from another financial institution and need to call customer support each month to pay my mortgage.
Despite requesting that the app be fixed nothing has been done since Jan
2026幎1æ1æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for sharing your feedback. We understand how important it is to have a simple and reliable way to manage your accounts and payments. A member of our team has attempted to connect with you and is sending followâup contact information via email so you can reach us at your convenience. Weâd welcome the opportunity to learn more and help identify a solution that better meets your needs while our team works to improve the overall experience.
Easy to use and manage acct through theâŠ
Easy to use and manage acct through the app.
2026幎5æ13æ¥
FAIRWINDS Credit Union ããã®åç
It is great to hear that our app has made managing your account a seamless experience. We appreciate the feedback!
Check ins
Customer service was great and efficient. I like how they have reps email you to check in to see how you're doing, and if you need any assistance, and any services and products to provide. Love to receive more of those as time goes by.
2026幎1æ8æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for sharing your experience! Hearing that our team's service felt efficient and that the check-ins from our crew have been a valued part of your experience means a lot. We appreciate you sharing your thoughts and look forward to continuing to serve you.
Easy going and very professional!!
2026幎5æ13æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for your feedback! It is great to hear that your experience felt approachable and professional.
FAIRWINDS Credit Union ããã®åç
We are glad you enjoyed your experience. We appreciate your positive feedback!
Very friendly & loyal
2026幎5æ10æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for this review! We're glad our crew left a positive impression.
Easy mobile app and I can use my ATMâŠ
Easy mobile app and I can use my ATM card at any location without paying a fee
2026幎5æ9æ¥
FAIRWINDS Credit Union ããã®åç
We appreciate you sharing your experience! It's great to hear the mobile app and ATM access have been working well for you.
FAIRWINDS Credit Union ããã®åç
We are happy to hear that you find us easy to work with and that our service is great. Thank you for your feedback!
Always a pleasure dealing with FCU
Customer service representatives at the call center have always been helpful & willing to figure out whatever issue you may have. Mean while, the are extremely friendly and also helpful! Iâm happy I made the decision to change from the bank I was with to FAIRWINDS Credit Union. Thank you FCU for a wonderful & professional banking experience.
2026幎1æ21æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for the kind words and for choosing FAIRWINDS. We're glad to hear that our crew has consistently provided helpful and friendly service. Delivering that experience with every interaction is what we strive for, and we look forward to continuing to serve you.
Kinda frustrating dealing with customerâŠ
Kinda frustrating dealing with customer service whoâs primary language is not English
2026幎5æ8æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for your feedback. We aim to provide clear and effective support in every interaction. A manager has connected with you to share additional information about our team and outline options available if you experience communication challenges in the future.
FAIRWINDS Credit Union ããã®åç
We appreciate you highlighting our service. We are happy to hear that you had a positive experience with us.
Great customer service
Great customer service! The online banking app is awesome. Easy to use. The staff are awesome--always available to help.
2026幎4æ7æ¥
FAIRWINDS Credit Union ããã®åç
Thank you for the kind words! We're glad the app has been a helpful tool and that our team has been there when you need us.
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