FareKindom - Best Flight Deals レビュー 33

I have called Farekingdom.com on 1800-420-9694 to change date of my existing flight due to COVID-19 from NYC to LHR. One of the representative (I haven't remember her name right now) has respond me in a professional and polite manner and change my flight without any cost.

I am really thanks to her for their true help.

With My Best
William R Kane

Brad was magnificent all through the entire procedure of me booking an excursion for 11 understudies today. He was extremely understanding and helped us get the best cost and flights accessible for our excursion to Costa Rica.

Farekingdom is best specialist co-op for worldwide flights. I booked trip for my family with Farekingdom, they dole out seats and give tickets on schedule. I truly value their camaraderie.

Quick Response for domestic tickets for my football team!!!

I have purchased return ticket NYC to LHR, they provide cheapest price and good service over the phone, I am flown and would like to purchase tickets in future.

Don't book through these scam bags. They kept telling us the card was under process, the next day they wanted more money and said it was a stand by ticket ? and proceeded to tell us we would need to pay $70 more if we wanted it confirmed. Book with a legitimate company and save yourself the aggravation.....😵

I truly appreciate everyone's true review. Because of you guys I will NOT be booking with FAKEKINGDOM (fairkingdom).

COMPLETE SCAM - Do Not Listen to these scamming scumbags. They attempted to get me to pay $150 for a "seat fee". They show up as the top search result when looking for United Airlines customer service. Do not listen to a word they say.

I cannot believe the terrible service I received from farekingdom!! I was yelled at. I was told I should be quiet when someone is speaking to me. I was told that I had to wait 2 hours to speak with a supervisor. I was told that they were in Cleveland OH. They were from India and lying to me.

We paid the fare listed online for a flight for one transaction, and then they held the actual ticket hostage until we agreed to pay an additional $75 fee in a separate transaction. They called us twice, first to tell us that the fare went up and they needed $75 more. The second time to let us know they would release the ticket once we agreed to pay the $75 which they described then as an agent reservation fee. Stupidly, we agreed. They released the ticket, but 3 days later my card information I used to purchase the ticket was used for numerous fraudulent transactions.

This is obviously not a real business. Like any other company, the extra fees for booking would have been included in the original transaction. Instead it's clear now they just wanted my card information, separate from the legal transaction, to be used for the fraudulent ones. We should have realized. Do NOT buy tickets from here, it's a scam.

Fraud..... they pretend to be United Airlines and charge my car 75.00. When I check my online bank transactions the 75.00 charge show up under ARC DETROIT METRO MI. Call my bank to depute the charges

I was a recent victim of an internet fraud perpetrated by FareKingdom. This is the same fraud described in all the legitimate reviews below. All positive reviews for this company is fake. I want to document it here so that I can share this with other consumers as well as the companies that are unknowingly involved. I think this also raises an interesting ethical debate for advertising platforms.

The story:
I recently needed to change an existing United Airlines reservation last minute for a business trip. I performed a Google search for “United Airlines Customer Service” and was served an ad by a company called Farekingdom. In my haste, I just saw “United Airlines 24*7 support” and a phone number, which I clicked on. Note that I do not get this ad when searching on the desktop platform, only on my mobile browser. I assume Farekingdom has found that the desktop search ads are ineffective, the users are paying more attention and it is easier to disambiguate the ad from an actual United Airlines result. Moreover, you would be able to see the organic result on the same screen as the ad.

I proceeded to have a conversation with a Farekingdom agent who pretended to be a United agent. He gave me expensive rebooking options and a call back number. Since my flight was booked by a 3rd party via a travel agent (Cornell University via Frosch Travel) I decided to contact Frosch travel directly to make the change. During the phone call with Frosch, the agent needed to check with United Airlines about fees before rebooking the flight. Since the Frosch agent could not get through, I provided him with the call back number. I stayed on the line for almost a 2 hour phone call, most of which involved the Frosch agent being on hold with the fake United agent (I presume the hold was so that the Farekingdom agent could get through to United and change the flight for free). During this entire call, the Frosch agent also believed he was speaking with a United representative as the person identified himself as such. Eventually, the Frosch agent received a credit card authorization email and asked me to reply to both parties to confirm charges. I do.
I then hung up waiting for a call back from Frosch once everything is confirmed. About 45 minutes later, I get a call (7144539656) from someone who identified himself as the agent who was speaking with Frosch. I assumed him to be a United representative. He informed me that the flight that I wanted to book had no confirmed seats, but it would be $1109.60 (the previous cc auth was for 1259.60). I agreed, the money wasn’t important since this was business travel to be reimbursed.

After my trip, I went to retrieve a receipt to get a reimbursement. I couldn’t find one in my email inbox. When I looked up my credit card bill, I found a charge from CheapFlightFares.com for the amount stated on the previous phone call. This is the first time I have ever heard of this company. This got me concerned. I reached out to Frosch travel who contacted United. It turns out, United had changed my flight for free and Frosch never charged me. I then reported the charge as fraudulent with American Express and also filed a complaint with Cheapflightfares.com (I’ve yet to hear back from them, since they are likely owned by the same people who own Farekingdom).

After filing the dispute with Amex, I started digging. This is when I went back to look at my Google ad and search history to find that I was served an ad by Farekingdom just before calling (18004209694) what I thought to be United customer service. I looked up this company and quickly came across negative reviews on BBB and Trustpilot claiming the same fraud being perpetrated. The manager response to these reviews are always along the lines of “we clearly state that we are Farekingdom.” I decided to call Farekingdom back and recorded the conversation. On the phone call, they are clearly misrepresenting themselves over the phone (just wait for their excuse in their imminent reply that this agent is "ruining" their reputation - if they're so concerned, this wouldn't happen repeatedly). I ask them if I’m speaking with United Airlines customer service, to which they responded “we are a consolidator for United Airlines.” I then ask them, how come I got their phone number when I search for United Airlines customer service and what it mean to be a “consolidator for United Airlines.” To this, the person responded “United sends us their overflow customer service calls.” I’ve contacted United, they have no such agreements. United ticket fraud is currently investigating Farekingdom's practices.

A few days later, I get another call from the first person I spoke to at Farekingdom (“Philip” @ 7144539656). This time, he asks why did I dispute the charge with bank. This was particularly interesting since the charge was by *Cheapflightfares.com* and not Farekingdom, leading me to believe that the two are one and the same or operate on some commission scheme. During the call, Philip said they purchased the rebooked flight from Cheapflightfares.com – strange considering they are supposedly a travel agency. But of course, this all makes sense, since they need to make money off the fraud while distancing themselves from the charge. During the call, Philip also said, “if you don’t want the charge, we won’t charge you.” Um… okay… this totally reinforces your legitimacy /sarcasm/.

So I dug a little further, determined to figure out who is behind this fraud. Cheapfares.com hides behind a proxy domain registrant, domainsbyproxy.com. If you look up this business, they are linked to many other frauds. When registering Farekingdom.com, however, these fraudsters were not as clever. The registrant was listed under the email Mohan7476 at gmail. If you look up this email (the email is also linked to a lot of other travel sites), you’ll find that it belongs to one Mohan Pal Singh, and that this person registered the business, Farekingdom Travel Services, in India. Curiously, their about page claims that the business operates from Las Vegas (their "global headquarters"). This Las Vegas address is a PO Box at one of these shipment shops.

I’ve now reported this fraud to Google Ads, American Express, United Airlines, BBB, and the FTC. I hope this type of fraud can be eliminated in the future.

Also, I guarantee that as soon as Farekingdom is able to create some more accounts, there will be a slew of positive reviews written to force negative comments off the top of the page. Good luck getting anyone to believe you.

I googled “Air Canada Reservations” and FareKingdom's phone number was the second link to come up listed as a number to call the airline directly (Note: It looks legitimate at first. They even use the logos.) The “agent” I spoke to acted as though he worked for Air Canada and pulled up my reservation.. he told me my flight couldn’t be changed and that if I wanted to arrive to Vancouver as planned I would have to book through another airline, American Airlines to be specific. He even went so far as to tell me he was giving me a deal. Foolishly I provided my debit card information for them to book me on a different airline, but as he was working on booking me I began doing my own research. I found the same flight for $305 through the company website and questioned the significantly higher cost he quoted me. The agent tried to prevent me from booking myself at the lower cost and then argued with me about canceling the transaction. He informed me that the flight with American Airlines was canceled and that I wouldn’t be charged. When I checked my back account later.. I was charged $305.73 for an American Airlines flight (for which I never received information) and a $200 travel service fee. When I called the phone number (800-420-9694) back to no surprise they couldn't find record of my information. They assured me that they would call me back in “4 hours” after doing their own research on my claims. They never called. I called back and with persistence was told by "Robin Smith" I would receive a refund if I removed my review with the Better Business Bureau. I was not keen on this recommendation and called back to discuss it with "Robin" and was hung up on 3 times by "Ricky" and "Nikki" when I asked for a manager. They went as far as to tell me "Robin Smith" didn't work there and that they were not FareKingdom. They even gave me the phone number to "FareKingdom" which was actually the number to a mall in India. I also noticed they had changed their online advertising and the way they answered their phones as soon as my review with the BBB was placed. I then called Raj, the VP of Sales, at a different phone number (866-507-3967). He assured me a refund and a few days later my money was actually returned. The only reason I believe my money was returned was due to my persistence and unwillingness to give up, but I am pleased to have my money back.

This is FAKEKINGDOM.

This are another Indian Scammers. These people are Fraud, absolutely STAY AWAY. They make sure their phone number appears first on google as soon as you type any airline. I typed Air Canada Contact and didn't realize it is Farekingdom as they have Air Canada logo and at first it looked like Air Canada website. I called to reschedule my cancelled Air Canada flight, at no point they mentioned that they are not from Canada. Due to this Scam Artists I end up paying $2, 100 for return flight which should have been free. They first made sure to cancel my Air Canada booking. Later on when I realized it was not Air Canada I called them back to cancel my transaction with them, at that point the Supervisor started yelling on the phone and asked me to never call them. This is the customer Service from FAREKINGDOM Supervisor. Agent Name Brandon even told me during conversion to directly call him on a 1-800 number to ensure I do not call Air Canada.

My advice to people please double check number before dialing. FAREKINGDOM is known to take advantage of people who are stranded and panicked. Let me know if there is any regulatory authority in USA to report travel agent Scams I would be happy to report these scammers. I highly doubt they are operating from USA, it seems like this people are operating a from remote corner from India.

This COMPANY IS FRAUDULENT!!!! DO NOT TRUST
STAY CLEAR FROM THIS COMPANY!!!!

My flight was canceled and the first thing I do is search united airlines customer service. The first number that popped up was a 1-800 number, automatically assumed this was the correct! WRONG ASSUMPTION it was the number of FAREKINGDOM.

This company pretended to be united airlines and I gave them my credit card information. They said that they would call me back to confirm the flight change. I realized this number was not united airlines. They sent an email in which they wanted me to say “I agree” to confirm the transaction of 75 USD fee for flight change. I DID NOT SAY I AGREE to the email, I also called them and told them I do not want to proceed because they are not United Airlines. They responded saying they are consolidators of united airlines and said that they already charged my card. My so called travel agent was “DARREN FRENCH” – he was yelling at me on the phone, raising his voice, telling me he did me a favor by booking my ticket, saying it was the last seat available and the earliest flight.

Next thing I do is I call the ACTUAL UNITED AIRLINES COMPANY they told me that the FAREKINGDOM should not have charged me a fee because the FLIGHT WAS CANCELLED and it was supposed to be FREE!! They also told me that there were no transactions of $75 US from there history. Therefore, farekingdom took my information I gave them impersonated as me to change my flight- which was free. THIS COMPANY IS COMMITTING FRAUD- they acted like they were from united airlines and claimed it was united airlines who is charging me the $75 USD – WHEN IT WASN’T. I also then asked united airlines if this was the last flight and last seat available – they said NO and there were other seats available.

I then post a review about this company – about the horrible experience I have had. The agent DARREN calls me the next day and tells me to remove it and he will refund me my money. I removed the post and he never refunded me the money. Then I email him and ask him for an update he says I need to send him my account number, routing number, billing address, account holder name, name of the bank. This was very suspicious and essentially he wanted to scam me AGAIN. This Darren French just continuously just kept lying and lying. They lie to people and take their hard earned money away from them for no good reason.

This so called company FAREKINDGOM claims they are travel agency – they are NOT they are con artists and they are scamming people and committing fraud. STAY AWAY FROM THEM.

Farekingdom.com is a scam company that will take your money in everyway they can. They posed as United Airlines on both a phone number google search and when called. They booked flights on Delta Airlines because they said they couldn't book the requested flight on United. Thinking they did this as a courtesy, the flight was booked and paid for by credit card. The flight itinerary and confirmation number was emailed and looked legitimate but the language regarding terms etc were poorly written. I became suspicious and did research on farekingdom.com and discovered many unhappy customers who said this company is a scammer.
I wanted to confirm with Delta Airlines if indeed there was a reservation as represented and found that there was a reservation for some of the correct flights but also for multible flights out of the United States. The transaction was for a round trip from Sacramento California to Portland Maine! I called Farekingdom and asked to cancel this reservation and that I wanted a full refund. I was told "no" and was given numerous reasons why they couldn't refund. Delta Airlines informed me that they received a personal check for $383.40 from Faresbucket LLC?
I paid $1232.40 for this ticket reservation! I have disputed the credit card charges and notified the Federal Trade commission, Google, and Facebook. I will file a claim with the better business bureau soon.

The good reviews are from the company. This company is a scam. They pretend to be the airline that you are using, in my case United. I called “United” to add an infant to my ticket and they neglected to say half the “add fee” was going straight into their pockets as an agent fee. I call United and they confirmed the add fee was only 300 not 600 as they claimed. I called and they claimed they had no idea what i was talking about and kept me on hold forever. I ended up calling my cc company to dispute their agent fee. Total scam! Call the airline directly!

These scammers!! All these good reviews are fake. Called to pick my seats thinking it was American Airlines, they charged me 70 cad dollars to do so and then I called someone back to confirm my seat change and the guy said I wasn’t suppose to be charged for basic seating. Called about 10 times and kept getting redirected to a person named Seth, then Baker, and Jacob. BRANDON was the person that scammed me for 70 dollars. Called me back on an unknown number telling me that I was suppose to be charged that. Asked for a refund and was hung up on. These people will hang up on you if you question them. I called the real American Airlines and they said I should have not been charged and that there was no note of a charge. So the guy took 70 dollars from me to pocket for himself. And don’t bother calling the number they leave on these comments, will just redirect you a a “Seth” or Brandon who will pretend like nothing’s happened. Karma will get to these people and these people better watch their backs, something bad qullhappen to them for the way they are using people.

Very good price

I was told they were Air Canada employees and that Air Canada is having a promo on where if you book using google play cards (sounds super weird to me) there will be a 60% discount on the flights. They were very pushy so I did some research and realized I didn't even call Air Canada! Now they're calling me over and over. Not pleased! If I wanted to book through a 3rd party sight i would have looked into that.