Fastpacehealth レビュー 29

They forced me to go to school within ONE day of diagnosis with a CONTAGIOUS VIRUS that is mainly responsible for causing the COMMON COLD. ONE DAY AFTER DIAGNOSIS.this isn't okay at all, they refuse to recommend treatment and refuse to actually keep us out long enough to recover, do not go here.

This is for fast paced behavioral health I am even having a hard time trying to think and get my words out because of the negligence of a certain person I will not name who I trusted with my mental health and now I am in severe withdrawal and she didn't even care that I was following my eyes out and had the nerve to say that I was making progress whenever I couldn't even leave the house for 16 days and tricked me into switching medications well now I'm probably going to have to go to a detox center to get my medication stabilized and I have my brain damaged even more I can't even see the words on my phone right now because of the double vision but I'm not going to make let this make me a better person and heartless like that certain person and because I'm suffering big time I do not deserve this I do not abuse medication I never have and I never will this is not fair just please be careful if you use fast pace behavioral health well I can't speak for all of the providers but my primary care provider is amazing and I have to say the urgent Care location I go to has been wonderful and I have grown to have a great relationship with my doctor and mendy pevahouse thank you so much for responding to me when I called after me trying to call so many people all day long and me being scared to pieces afraid and I'm going to go into seizures and she gave me an advice of what to do and thank you so much I highly recommend her

Not even a 1 very rude & unprofessional receptionist at the biloxi ms clinic..

I was refused scripts on meds until i see doctor even though i had appointment the following week

I was refused medical treatment and asked to leave with a threat to call the police for asking a kid to be quite, who was sitting 6-7 chairs down singing out really loud. The parent was oblivious to the child’s behavior. Lady claiming to be ther reqional manager comes out of the back and says I have to leave and threatens to call the police. Iasked her why she just kept repeatingshe's the mother. So i left Really a low-class operation. I tried to comment of FB page but it appeared to me the commenting had been shut off due to all the bad reviews. I can’t help but wonder if this isn’t a pervasive problem.

I ended up in the emergency room due to gross negligence on behalf of Fast Pace Health.

My Son tried to get his DOT physical. Provider asked for info from his physician, which he provided. She keep putting him off to finish the physical and he still doesn’t have the final copy.

The front desk was nice. But waited out front for 45 minutes even though a booked online. Arrived with 2 ahead of me. Than was pulled back and waited in room another 1 and 45 minutes. To sit and wait this was terrible. The physician choose who to go in to see I actually seen 2 people check in 45 minutes after me and was seen before me make it make sense. I'm just saying and was told they'll try to rush my refund. I will not STOP HERE WITH MY COMPLAINT FIRST VISIT AT URGENT CARE NEW TO ALABAMA.

I would give zero stars if that were an option. I manage a workers’ compensation program for a very large employer, and we have consistently had extremely poor experiences with every one of their locations we’ve worked with. The issues are numerous and recurring. As a result, we are removing them from all of our Tennessee panels for treating injured employees. Frankly, I would rather send employees to an emergency room than use this provider—that’s how bad the experience has been.

I came in Smyrna Tennessee location. I asked if they took my uhc insurance card. The lady said yes we do. I paid my co pay,seen the doctor and left. I then recieve a bill for 245 dollars two months later.I was told then that they didn't take my insurance and I'd have to pay the bill. I tried to get this overturned, because this wasn't my fault. They wouldn't do it. So now,any opportunity I get I'm gonna tell everyone I know to stay away from Fast Pace health care.

This place is a Joke! Dr. Mindy and Haley refused to make me a appointment cause of what happened at their other location . This location is Cedar Lane.Which doctor they're refused to examine me, treat me, then spoke the most unsettling comment telling me go to hospital and they will stick a big needle in your belly and drain it And it's not going to feel good.And that's exactly how he said it and I have that whole visit recorded and three phone call that I had to call 4 times in a roll cuz I called and asked the nurse what the doctors name was and she hung up on me four times. Her name was Jessica. She violated my patient rights. He refused to treat me or even examine me his said your in congestive heart failure the second I walked in the door. With no examination. Then wanted to hide his name. Them cold hearted, worthless POS has been reported. And the doctor Doctors is a liar and ain't no doctor. She's about ignorant. How they feel someone did their mom that's way. Ok hell I forgot their not human they feel nothing. Something is going to be done about this cuz I have a dam good attorney. Let him explain to the judge why he treated his patient the way he did me that I have proof of, and the nurse explaining why she hung up on me 4 times. Can't wait to hear that tryflin evil person explain that one. God gets justice and her knows ppl motives. Fast pace you all are the most unethical, uncaring, cold hearted individuals and you don't deserve to be a doctor or a nurses. And there's a awful lot of ppl that agree. Look at your reviews. This a good place to find other ppl complaints. You all don't deserve to treat ppl cuz you all don't care about your patients. It's just a job to you. Please don't have anymore children cuz that sure wouldn't fair to them due to the fact how you treat your elders. Ppl that are sick and need help. Shame on u! U ain't got a ounce of compassion. None! You all cold as they come. And I feel sry for anyone I'm your life.

This urgent care is the definition of everything wrong with profit-driven medicine. The doctor I saw was careless and negligent—she didn’t even bother to properly document my visit or the plan we discussed. She told me directly that if I wasn’t better in a few days, I should call and she’d send in a prescription. Simple enough, right? Except when I did exactly what she told me, the note “wasn’t in my chart,” and suddenly no one could help me. Their solution? For me to come back in and hand over another co-pay/coinsurance for the exact same diagnosis that hasn’t changed.

This isn’t healthcare, it’s a money grab. They had the chance to do the right thing—acknowledge the doctor’s mistake, honor what was said, and actually help a patient in need. Instead, they chose to hide behind missing documentation and force me back through their doors so they could squeeze more money out of me.

Patients come to urgent care because they need help quickly, not because they want to play billing games with a clinic that clearly puts profit above people. The disregard for patient care, accountability, and basic integrity here is appalling. If you want to be treated like a walking ATM instead of a human being, by all means, go here. If you actually care about your health, go anywhere else.

The billing department will keep me from going back to this place. I had to pay an initial $75 for a visit and apparently my BlueCross did cover any of the visit nor did they reduce the bill, I learned after speaking with a Fast Pace representative (I still have not seen a bill or an EOB). I told the billing dept to not charge my debit card that they had on file for me, as I wanted to pay the additional $250 on another card, but they charged my card anyway, unauthorized. My bank could not stop the charge. Fast Pace billing has now called my cell phone 4 times this morning while I was at work, wanting another $6.88. This billing department has an absolutely crazy person in charge who is making fraudulent charges. I left a message for them to delete the card they have on file for me and to delete my account entirely, as I will never visit this place again. This is the location in Siloam Springs, AR.

First visit timely, thorough and professional. Olive Branch facility, Wow, great staff. Highly recommend

I gave Fast Pace a second chance after a poor experience. I don’t recommend that you do the same. I recommend you seek out an alternative urgent care or go see your PCP.

Brought teenage son for visit. He seemed to have a stomach virus, throwing up non-stop for hours. First of all, we made an appointment online and still sat for over an hour past the appt time before being seen. The nurse was very nice, but the provider seemed disinterested. I had to ask for nausea medicine to be prescribed. He has 2 insurance coverages-both BCBS. Now a month and half later, they have charged the card they kept on file for $250 with no explanation, no notice. We have NEVER been charged more than $30 for any doctor visit or urgent care visit with our insurance coverages.

My husband was looking for medical help. 1: The nurse was rude. 2: Once we left the facility they stated they sent over the prescription. When we went to pick up the prescription the pharmacy stated they never received anything. So, my husband called facepace and was told that the pharmacy was "overbooked". Pretty sure that pharmacies won't use "overbooked". Maybe backed up with filling prescription. Which is understandable. It seems that the staff at Fast-pace lied. 3: there was no discharge papers. 4: not sure why the health card was declined but at the pharmacy it was approved. Will never go back there.

I have had 2 appointments and have got any where yet. 1st time was to meet doc and talk about problem. 2nd time i went new doc start all over. They set up a appointment with a specialist. Went there they wouldn't do anything until they had more info from Doc. Then called Fast Pace a times no help. Had to go there in person. Still get billed for both visits. you have to do all the leg work yourself. Next time going there guess what new Doc. stuck in a shitty tenn health care.

I brought my granddaughter in on a Monday. She was diagnosed with the flu. The doctor was very nice but he gave a return to school for Thursday. Thursday she was still so sick. I called Fast Pace to get another school excuse for Thursday and Friday. I was told if I wanted another school excuse (for the same illness) I would have bring her back in for another doctor’s appointment. I personally would never use Fast Pace again. Very disappointed in this doctor’s office! Very unprofessional! The front office check in couldn’t help you due to her personal phone call. I had to stand there at her window and wait for to tell someone to hold on.

This is absolutely the WORST of both worlds. If you think “urgent care” mean walk-in, you’re wrong. Walk in and you’re told you need an appointment. Make an appointment and find out it’s not actually an appointment. Appointment time-1:18pm, arrive 10 minutes early because they ask you to, finally in a room-2:45. I expect to wait my turn when I walk in; I expect to be seen within a few minutes of appointment time when I have an appointment. FastPace needs to choose if they are walk-in or appointment based.